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Remote Coca Cola Customer Service Jobs (NOW HIRING)

Plexus

Account Manager (Fully Remote)

OR · Remote

We're trusted by Coca-Cola, Nike, L'Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65 ... This is not a service role. It is a revenue role -- deepening relationships, driving expansion into ...

INCPG

$250K - $500K/yr

You are excited to and able to travel 50% of the time. (We are currently all remote with no travel ... anchor customers including Coca-Cola and Frito-La, among others. * Directly influence leading ...

INCPG

$250K - $500K/yr

You are excited to and able to travel 50% of the time. (We are currently all remote with no travel ... anchor customers including Coca-Cola and Frito-La, among others. * Directly influence leading ...

Gravity Jack

Senior iOS Developer

Spokane, WA · Remote

$60.75 - $78.50/hr

... Coca-Cola and many more. In addition to our custom service side, Gravity Jack is home to the most ... Experience working with remote data via REST * Experience with third-party libraries and APIs

Instacart

Senior Customer Success Associate

... such as Coca-Cola, Frito-Lay, Haleon, and more. Eversight was founded in 2013 and acquired by ... This role is remote and the base pay range for a successful candidate is dependent on their ...

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How much do remote coca cola customer service jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote coca cola customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Coca Cola Customer Service Representative, and why are they important?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.

What are some common challenges faced by remote Coca Cola Customer Service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What is a Remote Coca Cola Customer Service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

Does Coca-Cola hire remote workers?

Coca-Cola offers some remote customer service positions, especially in roles that can be performed online or via phone support. However, many customer service jobs may require on-site presence or hybrid arrangements depending on the location and specific role requirements.

What is the easiest WFH job to get hired at?

Remote customer service roles, such as those at Coca-Cola, are often considered accessible entry-level WFH jobs that typically require good communication skills, basic computer proficiency, and a quiet work environment. These positions usually have straightforward application processes and may not require extensive prior experience or specialized certifications.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

More about Remote Coca Cola Customer Service jobs
What cities are hiring for Remote Coca Cola Customer Service jobs? Cities with the most Remote Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Remote Coca Cola Customer Service jobs? States with the most job openings for Remote Coca Cola Customer Service jobs include:
What job categories do people searching Remote Coca Cola Customer Service jobs look for? The top searched job categories for Remote Coca Cola Customer Service jobs are:
Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Retail Execution Specialist - Grand Rapids, MI

Retail Execution Specialist - Grand Rapids, MI

The Coca-Cola Company

Grand Rapids, MI • On-site, Remote

Full-time

Posted 11 days ago

Coca-Cola Consolidated rating

7.2

Company rating: 7.2 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

167th of 378 rated food and drinks producers

Job description

Job Description Summary:
Advanced Hydration is a dynamic, fast-paced business unit at The Coca-Cola Company where teams come together to lead what's next in hydration. With a portfolio that includes BODYARMOR Sports Drink, Powerade, vitaminwater, and smartwater, the group is driven by an entrepreneurial spirit, strong collaboration, and shared ambition. This is a place for people who think differently, move with agility, challenge the status quo, and thrive in an ever-changing category. Joining the team means helping shape the future of hydration alongside passionate, collaborative teams committed to winning.
As a Retail Execution Specialist (RES), you will be the ultimate ambassador for the Advanced Hydration division. You'll be responsible for amplifying the execution of our fan and athlete-loved brands on shelves and displays in-store, focusing on execution, merchandising, and upselling. Your role is crucial in driving sales growth and maximizing the presence of our brands within your assigned territory.
RESPONSIBILITIES:
  • Sales Growth and Merchandising: Identify, capitalize on, and negotiate for opportunities to grow the base business, increase sales, optimize display space, and improve productivity while maintaining excellent customer service.
  • Creative Display Management: Assist with the installation and maintenance of creative displays aligned with branding initiatives, creating disruption points throughout the store to engage consumers with our brands.
  • Brand Ambassadorship: Actively interact with store personnel and consumers to provide in-depth product knowledge and insights, ensuring a positive brand experience.
  • Program Execution: Efficiently execute all sales programs and initiatives, including selling-in promotional programs, ensuring customer compliance, and achieving maximum brand potential.
  • Collaboration: Partner with Coca-Cola Merchandisers and BASN Field team to execute sales and merchandising plans effectively, maintain product inventory levels, minimize out-of-stocks, and uphold company merchandising standards.
  • Customer Insights: Gather and report customer needs, problems, interests, and competitive activities, providing valuable input to internal teams for continuous improvement and increased customer goodwill.
  • Territory Account Maintenance: Handle tasks such as checking date codes, managing account adherence to plan-o-grams, replacing decals or tags, and transporting, building and maintaining point of sale advertising and coupons for territory accounts as needed.
  • Utilization of Technology: Utilize company-provided technology for real-time daily reporting, analyze reports, and leverage insights to drive success in-store.

REQUIREMENTS:
  • Bachelors degree or relevant experience preferred
  • Entry level applicants without experience but willingness to learn will be considered, as will candidates with 0-2 years' experience in a sales, merchandizing, marketing, or customer service
  • Strong selling skill set and ability to influence store/ownership personnel through fact-based data selling
  • Position requires substantial local travel (~75%) within identified territories.
  • Self-motivated and ability to work independently within a large territory and multitask across a large number of stores
  • Strong interpersonal and time-management skills, and ability to effectively communicate successes, challenges and opportunities, verbally and in writing, cross-functionally and through all levels of management
  • Willingness to understand and engage in the activities BODYARMOR & POWERADE consumers are engaged in
  • Entrepreneurial spirit and enthusiasm for our brands and their purpose. Energized by store-visits-this is an awesome job, but it is not a desk job!
  • Must be able to life upwards of 25-50lbs with frequent bending, reaching and kneeling to support with product display building and events
  • Occasional off-hours/weekend work, as needed
  • Must have a personal vehicle,and maintain an excellent driving record, and valid drivers' license for use during work hours, and willingness to drive throughout the territory as a primary function of the role, including ability to drive long distances as needed
  • Motor Vehicle Records must satisfy Company standards per Driving Policy

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Pay Range:
United States of America: 45,000 USD - 50,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Remote
Travel Required:
76% - 100%
Relocation Provided:
No
Job Posting End Date:
May 29, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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