ZipRecruiter

Log In

2

Remote Coca Cola Customer Service Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsRetail JobsRemote Coca Cola Customer Service Jobs

Remote Coca Cola Customer Service information

See salary details

$9

$18

$27

How much do remote coca cola customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote coca cola customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is a remote Coca Cola customer service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

What are the key skills and qualifications needed to thrive as a remote Coca Cola customer service representative?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.

What are some common challenges faced by remote Coca Cola customer service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

Does Coca-Cola allow remote work?

Remote Coca-Cola customer service roles are available in some regions, with the company offering flexible work arrangements depending on the position and location. Candidates should review specific job postings for remote work options and requirements, which may include proficiency with customer service tools and communication skills.
More about Remote Coca Cola Customer Service jobs

What cities are hiring for Remote Coca Cola Customer Service jobs?

Cities with the most Remote Coca Cola Customer Service job openings:

What are the most commonly searched types of Coca Cola Customer Service jobs?

The most popular types of Coca Cola Customer Service jobs are:

What states have the most Remote Coca Cola Customer Service jobs?

States with the most job openings for Remote Coca Cola Customer Service jobs include:

What job categories do people searching Remote Coca Cola Customer Service jobs look for?

The top searched job categories for Remote Coca Cola Customer Service jobs are:

Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Senior Director, Sales - WinCo & West Coast

Boise, ID • On-site, Remote

The Coca-Cola Company
Food Services and Drinking Places • 10K+ employees
Learn more about The Coca-Cola Companyexternal

Full-time

Posted 9 days ago

Coca-Cola rating

7.5

Company rating: 7.5 out of 10

Based on 445 frontline employees who took The Breakroom Quiz

Job description

Job Description Summary:
Location: Boise, ID (Remote) OR Irvine, CA (Office)
At The Coca-Cola Company, our success begins with strong partnerships that deliver value across our system and marketplace. Through our "Beverages for Life" strategy, we aim to provide consumers with the right drink for every occasion and empower our customers to thrive in an ever-changing environment. The Sales Directoris a highly strategic role focused on building long-term relationships and driving sustainable growth for both The Coca-Cola Company and our valued customers.
This position offers an opportunity to lead account management for major national customers, coordinate with cross-functional teams, and deliver innovation that strengthens Coca-Cola's presence across a fast-paced, competitive marketplace. If you have a passion for strategic selling, category leadership, and influencing decisions at the highest level, this role allows for significant impact by connecting insights with executional excellence to maximize partnership value.
What You'll Do for Us
  • Activate the Coca-Cola System, including cross-functional teams and channel resources, to design and execute business plans that address customer needs and drive mutual growth across beverage categories.
  • Establish and maintain long-term strategic vision for national accounts, developing both short- and multi-year plans that translate into incremental volume, value, and profitability for the customer and the company.
  • Lead joint business planning discussions and regular performance reviews, ensuring alignment on objectives and stewardship of value delivered through Coca-Cola system capabilities.
  • Develop collaborative relationships with senior-level customer buyers to gain commitment and influence decisions related to food & beverage strategy, marketing programs, and merchandising priorities.
  • Serve as a trusted beverage category partner by sharing insights, benchmarking best practices, and presenting innovative ideas to increase consumer engagement and drive incidence.
  • Sell and execute new initiatives with precision, ensuring programs launch on time and monitoring performance outcomes against KPIs for continuous improvement.
  • Identify revenue and profit levers, leveraging data-driven recommendations and activating internal resources to address performance gaps rapidly.
  • Work closely with customers and internal commercial teams to uncover emerging trends and implement actionable solutions that improve execution and strengthen partnerships.
  • Collect and synthesize relevant business intelligence from multiple sources-customer reports, system tools, and stakeholder input-to inform strategic decisions and tailor solutions for evolving customer priorities.

Requirements & Qualifications
  • Bachelor's degree in Business, Marketing, or related discipline (or equivalent experience).
  • 5-7 years of progressive strategic sales experience with proven success managing large, complex accounts in beverage or CPG industries.
  • Demonstrated ability to lead joint planning efforts, establish enduring customer relationships, and influence decisions at senior levels.
  • Strong capability to balance strategic vision with operational execution, delivering measurable outcomes across multiple channels.
  • Experience acting as a category partner, leveraging knowledge, insights, and best practices to strengthen customer engagement and drive business results.
  • Advanced analytical skills and proficiency in synthesizing data from multiple sources to develop strategic recommendations.
  • Strong collaboration skills in matrix environments, with a proven ability to influence cross-functional stakeholders without direct authority.
  • Exceptional presentation, negotiation, and communication skills for both internal and external audiences.
  • Comfort with leveraging technology platforms, data visualization tools, and AI-enabled solutions for insight generation and planning acceleration.

What We'll Do for You
  • Offer the chance to work with Coca-Cola's iconic brands, including Coca-Cola, Simply, and Fairlife, shaping customer experiences that impact millions of consumers daily.
  • Provide access to advanced analytics, customer engagement tools, and internal expertise to accelerate your ability to deliver strategic outcomes.
  • Create growth opportunities across a diverse customer base spanning retail, grocery, and multiple on-premise channels, broadening your influence and business knowledge.
  • Foster a dynamic culture of collaboration, innovation, and continuous learning that empowers you to achieve your personal and professional development goals.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Account Management, Analytical Thinking, Business Development, Business Planning, Communication, Consultative Sales Management, Contract Agreements, Customer Relationship Management (CRM), Decision Making, Leadership, Long Term Planning, Marketing, Negotiation, Pitch Presentations, Relationship Building, Sales Forecasting, Sales Management, Sales Process, Solutions Selling, Waterfall Model
Pay Range:
United States: 174,000 - 200,000 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
30
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Atlanta
Travel Required:
26% - 50%
Relocation Provided:
No
Job Posting End Date:
September 11, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Coca-Cola logo

About Coca-Cola

Sourced by ZipRecruiter

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta where the first glass of Coca‑Cola was poured. From that one iconic drink, we’ve evolved into a total beverage company. More than 2.2 billion servings of our drinks are enjoyed in more than 200 countries and territories each day. We are constantly transforming our portfolio, from reducing added sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. We are committed to offering people more of the drinks they want across a range of categories and sizes while driving sustainable solutions that build resilience into our business and create positive change for the planet.

Industry

Food services and drinking places and food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

View All Coca-Cola Jobs

Apply