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Remote Coca Cola Customer Service Jobs (NOW HIRING)

Plexus

Account Manager (Fully Remote)

OR · Remote

We're trusted by Coca-Cola, Nike, L'Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65 ... This is not a service role. It is a revenue role -- deepening relationships, driving expansion into ...

Gravity Jack

Senior iOS Developer

Spokane, WA · Remote

$60.75 - $78.50/hr

... Coca-Cola and many more. In addition to our custom service side, Gravity Jack is home to the most ... Experience working with remote data via REST * Experience with third-party libraries and APIs

Vistex

Client Partner

Hoffman Estates, IL · Remote

$130K - $150K/yr

Vistex is a global enterprise software and services company that helps businesses take control of ... It's why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day.

Vistex BKV

Client Partner

Hoffman Estates, IL · Remote

$130K - $150K/yr

Vistex is a global enterprise software and services company that helps businesses take control of ... It's why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day.

Kelaca

Account Executive

Manhattan, NY · Remote

$150K - $200K/yr

... services, and supply chain. Strong logos include Coca-Cola, Heineken, Cisco, Johnson & Johnson ... Location Remote East Coast US. Team distributed across the US. East Coast office under ...

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Remote Coca Cola Customer Service information

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How much do remote coca cola customer service jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote coca cola customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

Does Coca-Cola offer remote positions?

Coca-Cola offers remote customer service positions that typically involve handling customer inquiries via phone, email, or chat. These roles often require strong communication skills and may involve training on specific company tools or software. Remote positions at Coca-Cola are available depending on the company's current staffing needs and job openings.

What is the salary range for Coca-Cola remote positions?

Remote Coca-Cola customer service positions typically offer salaries ranging from $35,000 to $50,000 annually, depending on experience and location. These roles often include benefits such as flexible schedules and training in customer relationship management tools.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

What is a Remote Coca Cola Customer Service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

What are some common challenges faced by remote Coca Cola Customer Service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coca Cola Customer Service Representative, and why are they important?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.

What is the easiest WFH job to get hired at?

Remote customer service roles, such as those at Coca-Cola, are often considered accessible entry-level WFH jobs that typically require good communication skills, basic computer proficiency, and a quiet work environment. These positions usually have straightforward application processes and may not require extensive prior experience or specialized certifications.

How do I become a remote customer service representative?

To become a remote customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and experience with customer support tools like live chat or CRM software. Applying to companies that offer remote positions and demonstrating proficiency in problem-solving and digital communication can improve chances of hiring. Some roles may require specific certifications or training in customer service best practices.
More about Remote Coca Cola Customer Service jobs
What cities are hiring for Remote Coca Cola Customer Service jobs? Cities with the most Remote Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Remote Coca Cola Customer Service jobs? States with the most job openings for Remote Coca Cola Customer Service jobs include:
What job categories do people searching Remote Coca Cola Customer Service jobs look for? The top searched job categories for Remote Coca Cola Customer Service jobs are:
Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Director, National Sales - Convenience Retail

Director, National Sales - Convenience Retail

Coca-Cola

Saint Louis, MO • Remote

Full-time

Posted 13 days ago

Coca-Cola Consolidated rating

7.2

Company rating: 7.2 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

168th of 385 rated food and drinks producers

Job description

Job Description Summary:

Location:Des Moines, Kansas City, or another major Midwest city.

The Director, National Sales will serve as the primary Headquarters contact for a national convenience retail chain with a rapidly expanding domestic footprint. This role is a pivotal leadership position, responsible for driving innovation, shaping strategic direction, and delivering on our customer promise through a comprehensive suite of solutions anchored in the Coca-Cola value bundle.

The ideal candidate is a self-motivated leader with a proven track record in sales and customer management, adept at navigating complex relationships. This individual will lead with vision, foster collaboration, and drive growth by aligning customer needs with Coca-Cola's strategic objectives.

Key Responsibilities:

  • Strategic Leadership:Develop and execute a multi-year business strategy that aligns with the customer's growth objectives and supports their business goals.

  • Commercial Strategy:Lead price package architecture, investment strategies, program development, and division sales alignment to achieve sustainable growth. Negotiate effectively with both customers and the Coca-Cola System to deliver mutually beneficial outcomes.

  • Customer-Centric Solutions:Design and implement innovative, consumer-focused solutions that align with the customer's brand identity and voice, driving beverage category growth and profitability.

  • Relationship Management:Build and nurture strong, trust-based relationships at all levels within the customer's organization and across Coca-Cola's internal and external stakeholders. Conduct regular business reviews to align strategies with customer needs and ensure the delivery of measurable results.

  • Collaboration with Franchise Bottlers:Partner with Coca-Cola franchise bottlers to execute market strategies and develop localized commercial plans that address specific consumer demands.

  • Data-Driven Decision Making:Leverage analytical expertise to assess key business drivers, such as sales trends, package mix, and sales margins, to identify and capitalize on growth opportunities.

  • Continuous Improvement:Employ agile management practices to measure, evaluate, and refine initiatives, ensuring their effectiveness in achieving both short- and long-term objectives.

  • Cross-Functional Collaboration:Work closely with internal teams, including marketing, finance, and operations, to deliver seamless and impactful business solutions.

Qualifications:

Experience:5-10+ years of experience in the consumer packaged goods (CPG) industry, with a strong background in customer management and marketing. Experience in CPG, brand management, agency roles, foodservice, Coca-Cola System, direct customer engagement, and people leadership is highly desirable.

Skills:

  • Strong strategic thinking and leadership capabilities.

  • Proven ability to manage and grow complex customer relationships.

  • Expertise in data analysis and identifying growth opportunities.

  • Exceptional negotiation and communication skills.

  • Demonstrated ability to lead cross-functional teams and drive collaboration.

  • Experience in developing and executing innovative, customer-centric solutions.

Education:Bachelor's degree or equivalent work experience.

Travel Requirements:25-35% travel required.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Account Management, Business Development, Communication, Consultative Sales Management, Customer Relationship Management (CRM), Decision Making, Leadership, Marketing, National Account Sales, Negotiation, Pitch Presentations, Relationship Management, Sales, Sales Management, Sales Process

Pay Range:

United States of America: 141,000 USD - 165,200 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Remote

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

June 19, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola Consolidated employees say

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Hours and flexibility

Workplace

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Coca-Cola Consolidated logo

About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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