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Remote Coca Cola Customer Service Jobs (NOW HIRING)

Coca-Cola

Senior Manager, Connections & Media

Atlanta, GA · On-site +1

... customers) connection points along the consumer journey. * Interpret consumer insights and trends ... Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to ...

Plexus

Account Manager (Fully Remote)

OR · Remote

We're trusted by Coca-Cola, Nike, L'Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65 ... This is not a service role. It is a revenue role -- deepening relationships, driving expansion into ...

Gravity Jack

Senior iOS Developer

Spokane, WA · Remote

$60.75 - $78.50/hr

... Coca-Cola and many more. In addition to our custom service side, Gravity Jack is home to the most ... Experience working with remote data via REST * Experience with third-party libraries and APIs

Kelaca

Account Executive

Manhattan, NY · Remote

$150K - $200K/yr

... services, and supply chain. Strong logos include Coca-Cola, Heineken, Cisco, Johnson & Johnson ... Location Remote East Coast US. Team distributed across the US. East Coast office under ...

Instacart

Senior Account Executive, Eversight

OR · Remote

$80K - $120K/yr

Global brands like Coca-Cola, Frito-Lay, and Hershey already rely on us to drive higher ROI on ... Strong customer references from enterprise CPG accounts. #LI-Remote

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Remote Coca Cola Customer Service information

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How much do remote coca cola customer service jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote coca cola customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

What is a Remote Coca Cola Customer Service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

What are some common challenges faced by remote Coca Cola Customer Service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coca Cola Customer Service Representative, and why are they important?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.
More about Remote Coca Cola Customer Service jobs
What cities are hiring for Remote Coca Cola Customer Service jobs? Cities with the most Remote Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Remote Coca Cola Customer Service jobs? States with the most job openings for Remote Coca Cola Customer Service jobs include:
What job categories do people searching Remote Coca Cola Customer Service jobs look for? The top searched job categories for Remote Coca Cola Customer Service jobs are:
Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 77% Full Time, 12% Part Time, 1% Contract, 2% Nights, and 6% Summer. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Senior Director, Customer Sales - Grocery Central

Coca-Cola

Boston, MA • Remote

Full-time

Posted 4 days ago

Coca-Cola Consolidated rating

7.3

Company rating: 7.3 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

177th of 434 rated food and drinks producers

Job description

Job Description Summary:

At The Coca-Cola Company, we exist to refresh the world and make a difference through loved brands, delivered sustainably for a better shared future. Working here means more than joining the global beverage leader-it's an opportunity to be part of a purpose-driven organization shaping the future of hydration. Our North America Operating Unit (NAOU) Advanced Hydration division operates in a fast-paced, entrepreneurial environment where collaboration, agility, and innovation drive success. With a dynamic portfolio including BODYARMOR, Powerade, vitaminwater, and smartwater, we are redefining hydration through consumer-centric experiences and category-leading partnerships.

TheSenior Director, Customer Sales - Grocery Centralplays a pivotal role in unlocking growth for a key strategic customer group. This position focuses on delivering revenue, volume, and share growth through insight-led partnerships and superior execution. The ideal candidate is skilled in leading multifunctional teams, negotiations, and annual planning, while applying strong analytical capabilities and digital fluency to anticipate trends and enable fact-based decisions. This role requires residence in theBostonarea, with flexibility to travel across customer and bottler networks. By shaping collaborative strategies and driving critical outcomes, you will accelerate The Coca-Cola Company's ambition to refresh consumers and win in a competitive marketplace.

What You'll Do for Us

  • Strengthen alignment across system teams, including BODYARMOR and bottler partners, fostering trust and joint accountability for customer outcomes.
  • Lead development and execution of annual business plans for assigned customers, ensuring alignment to short-term and long-term business objectives.
  • Directly manage a strategic Kroger relationship and guide a high-performing team managing Ahold Delhaize and Albertsons.
  • Negotiate annual agreements with precision, optimizing terms that enable mutual growth and reinforce enterprise priorities.
  • Drive delivery of topline business metrics, including revenue, volume, share, and financial stewardship of trade and travel budgets.
  • Champion data-driven storytelling by leveraging syndicated data platforms and emerging AI tools to create persuasive selling narratives.
  • Partner cross-functionally on customer selling stories, innovation plans, and merchandising execution strategies to achieve distribution and shelving goals.
  • Monitor performance dashboards, identify gaps, and enable improvement actions to keep programs on track.
  • Shape customer routines and collaboration forums, bringing insights to key decision-makers and facilitating flawless execution.
  • Mentor and coach direct reports and support staff, building future-ready capabilities that integrate analytics, digital fluency, and consumer insights.

Requirements & Qualifications

  • 8-10 years of experience managing national accounts within consumer packaged goods; beverage industry experience strongly preferred.
  • Bachelor's degree or equivalent experience required.
  • Must be based inBoston, MAarea with flexibility for frequent travel.
  • Demonstrated success in annual planning and complex negotiations with major retail customers.
  • Expertise using Nielsen/IRI syndicated data and advanced insights to shape recommendations.
  • AI fluency and ability to translate digital tools into actionable insights for customer growth strategies.
  • Strong financial acumen with proven ability to manage trade investment and departmental budgets responsibly.
  • Proficiency in Microsoft Office suite and data visualization tools; comfort navigating CRM platforms.
  • Ability to travel up to 50% across customer and bottler network; valid driver's license required.
  • Motor Vehicle Record must meet company standards under Driving Policy.
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Business Development, Collaborative Leadership, Communication, Data Insights, Digital Fluency, Influencing, Long Term Planning, Negotiation, Strategic Customer Development, Team Leadership, Trade Strategy

Pay Range:

United States of America: 174,000 USD - 200,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Remote

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

August 4, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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