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Remote Coca Cola Customer Service Jobs (NOW HIRING)

BEVERAGE SYSTEMS INC

Be Seen First

Technician

Nashville, TN · Remote

$45K - $60K/yr

Beverage Systems Inc. is a Coca-Cola Service provider. We perform quality maintenance calls for all McDonald's restaurants in the southeast. Technicians travel weekly Monday through Friday with Per ...

Plexus

Account Manager (Fully Remote)

OR · Remote

We're trusted by Coca-Cola, Nike, L'Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65 ... This is not a service role. It is a revenue role -- deepening relationships, driving expansion into ...

Gravity Jack

Senior iOS Developer

Spokane, WA · Remote

$60.75 - $78.50/hr

... Coca-Cola and many more. In addition to our custom service side, Gravity Jack is home to the most ... Experience working with remote data via REST * Experience with third-party libraries and APIs

Kelaca

Account Executive

Manhattan, NY · Remote

$150K - $200K/yr

... services, and supply chain. Strong logos include Coca-Cola, Heineken, Cisco, Johnson & Johnson ... Location Remote East Coast US. Team distributed across the US. East Coast office under ...

Instacart

Senior Account Executive, Eversight

OR · Remote

$80K - $120K/yr

Global brands like Coca-Cola, Frito-Lay, and Hershey already rely on us to drive higher ROI on ... Strong customer references from enterprise CPG accounts. #LI-Remote

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Remote Coca Cola Customer Service information

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How much do remote coca cola customer service jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote coca cola customer service in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Remote Coca Cola Customer Service vs Remote Pepsi Customer Service?

AspectRemote Coca Cola Customer ServiceRemote Pepsi Customer Service
Required CredentialsHigh school diploma or equivalent, customer service experienceHigh school diploma or equivalent, customer service experience
Work EnvironmentHome-based, flexible hours, call center setupHome-based, flexible hours, call center setup
Employer & Industry UsagePart of Coca Cola's customer support team in beverage industryPart of Pepsi's customer support team in beverage industry

Both Remote Coca Cola Customer Service and Remote Pepsi Customer Service roles require similar credentials, work environments, and industry context. The main difference lies in the brand they support—Coca Cola versus Pepsi—offering similar job functions within the beverage industry, with comparable work conditions and qualifications.

What is a Remote Coca Cola Customer Service representative?

A Remote Coca Cola Customer Service representative is a professional who provides support to Coca Cola customers from a remote location, typically working from home. Their duties often include answering customer inquiries, resolving complaints, assisting with product information, and processing orders or returns via phone, email, or chat. They are trained to handle a variety of customer issues while upholding the company's standards of service. This role requires strong communication skills, problem-solving abilities, and familiarity with Coca Cola's products and policies.

What are some common challenges faced by remote Coca Cola Customer Service representatives, and how are they typically addressed?

Remote Coca Cola Customer Service representatives often face challenges such as managing high call volumes, maintaining effective communication without in-person support, and adapting to various customer personalities. To address these, the company provides comprehensive training, access to digital knowledge bases, and regular virtual team meetings to foster collaboration. Additionally, representatives have ongoing support from supervisors and technical teams to resolve issues quickly and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Coca Cola Customer Service Representative, and why are they important?

To thrive as a Remote Coca Cola Customer Service Representative, you need strong communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center platforms, and Microsoft Office is typically required. Exceptional patience, active listening, and adaptability help representatives excel when addressing diverse customer needs remotely. These skills ensure efficient resolution of customer inquiries, maintain brand reputation, and deliver a positive customer experience.
More about Remote Coca Cola Customer Service jobs
What cities are hiring for Remote Coca Cola Customer Service jobs? Cities with the most Remote Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Remote Coca Cola Customer Service jobs? States with the most job openings for Remote Coca Cola Customer Service jobs include:
What job categories do people searching Remote Coca Cola Customer Service jobs look for? The top searched job categories for Remote Coca Cola Customer Service jobs are:
Remote Coca Cola Customer Service jobs near you
Infographic showing various Remote Coca Cola Customer Service job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.
Senior Manager, National Sales - Specialty Retail

Senior Manager, National Sales - Specialty Retail

The Coca-Cola Company

Boston, MA • On-site, Remote

Full-time

Posted 4 days ago

New

Coca-Cola Consolidated rating

7.1

Company rating: 7.1 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

196th of 395 rated food and drinks producers

Job description

Job Description Summary:
At The Coca-Cola Company, our vision is to create loved brands, done sustainably, for a better shared future. We are committed to delivering cutting-edge excellence in ingredients, innovation, design, and marketing. As a Senior Manager in National Sales for On-Site and Specialty Retail, you will play a pivotal role in driving our beverage strategy, managing customer relationships, and delivering impactful results.
We are seeking passionate, results-driven individuals with a strong sales focus and a talent for building meaningful relationships. This role will support the NE Region which includes: North Dakota, New York, Massachusetts, New Jersey & Maryland.
What You'll Do for Us
  • Strategic Business Planning: Lead collaborative business planning efforts to develop and execute annual business plans, key partnership initiatives, and category programs. Accurately forecast sales volume, revenue, and expenses to align with strategic goals.
  • Negotiation & Customer Value Creation: Lead complex negotiations, influence decision-making, and create customer value through compelling fact-based selling, strong stewardship, and clear business cases.
  • Customer Relationship Management: Conduct regular business reviews with customers to identify needs, address challenges, and uncover opportunities. Build and maintain strong relationships with key members of the customer's organization, ensuring alignment with their goals and stewarding operational success.
  • Performance Assessment: Continuously evaluate account business plans, tracking progress against goals, assessing the impact of initiatives, and identifying opportunities for new product recommendations.
  • Stakeholder Engagement: Develop and nurture relationships with key decision-makers, including internal teams, bottling partners, senior-level buyers, outlet managers, and distributors. Foster collaboration to enhance sales capabilities and drive stewardship discussions.
  • Supply Chain Strategy: Design and activate direct supply chain strategies to improve efficiencies across Coca-Cola North America Product Supply and Foodservice distributor operations.
  • Competitive Analysis: Monitor competitive activities within assigned geographies and communicate relevant insights promptly to inform strategic decisions.
  • Cross-Functional Collaboration: Partner with cross-functional teams to leverage the full depth and breadth of Coca-Cola's resources, ensuring mutual benefits and impactful results.
  • Sales Vision & Innovation: Share strategic insights and anticipate future needs, recommending innovative business-building ideas to drive growth.
  • Data Analysis: Gather and analyze customer-specific data (e.g., annual reports, store sales, layout, traffic patterns) to understand current business economics and identify opportunities for improvement.

Qualification & Requirements
  • Education: Bachelor's degree or equivalent work experience required.
  • Experience: Minimum of 3+ years of successful sales account management experience.
  • Relationship Building: Proven ability to build and maintain strong customer relationships, identifying and addressing customer needs effectively.
  • Sales Expertise: Demonstrated success in sales negotiation, closing techniques, and securing sales across various offerings and purchasing tiers.
  • Analytical Skills: Ability to analyze customer feedback and technical data to identify opportunities and develop tailored solutions.
  • Leadership: Proven ability to manage multiple priorities independently and cultivate sales leads and accounts.
  • Communication: Strong communication and technical presentation skills.

What We Can Do For You
  • Iconic & Innovative Brands: Be part of a portfolio that includes over 250 products, featuring some of the world's most beloved brands like Coca-Cola, Simply, Fairlife, and Topo Chico.
  • Expansive & Diverse Customers: Work with a wide range of customers, including retail and grocery outlets, theme parks, movie theaters, restaurants, and more.
  • Growth Opportunities: Join a company that values innovation, sustainability, and professional development, offering opportunities to grow and make a meaningful impact.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
Pay Range:
United States of America: 119,000 USD - 145,800 USD
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
15
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Location(s):
United States of America
City/Cities:
Wilmington
Travel Required:
26% - 50%
Relocation Provided:
No
Job Posting End Date:
July 14, 2026
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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