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Full Time Coca Cola Customer Service Jobs (NOW HIRING)

Swire Coca-Cola, USA

Merchandiser

Fernley, NV · On-site

$21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Seasonal Merchandiser

Sweet Home, OR · On-site

$24.50/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Fort Mohave, AZ · On-site

$19/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Glendale, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Denver, CO · On-site

$23.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Merchandiser

Sparks, NV · On-site

$21.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Merchandiser

Albuquerque, NM · On-site

$19.50/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Draper, UT · On-site

$20.75/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to co mpany standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Brighton, CO · On-site

$23.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Merchandiser

Lakewood, CO · On-site

$23.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Merchandiser

Glendale, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Tempe, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Show Low, AZ · On-site

$19/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Gunnison, CO · On-site

$25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to ... At Swire Coca-Cola, we offer a comprehensive benefits package for full-time associates. Benefit ...

Swire Coca-Cola, USA

Merchandiser

Glendale, AZ · On-site

$21/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

Swire Coca-Cola, USA

Merchandiser

Rexburg, ID · On-site

$19.25/hr

Ensure all Swire Coca-Cola's customer locations are properly stocked and rotated according to company standards and expectations. Guarantee customer satisfaction in maintaining back rooms, beverage ...

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Full Time Coca Cola Customer Service information

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How much do full time coca cola customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for full time coca cola customer service in the United States is $17.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Coca Cola Customer Service representative, and why are they important?

To thrive as a Full Time Coca Cola Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and proficiency in Microsoft Office Suite are typically required. Outstanding interpersonal skills, patience, and a positive attitude help you build rapport with customers and resolve issues effectively. These skills are vital to ensuring customer satisfaction, maintaining brand reputation, and supporting overall business success.

What does a Full Time Coca Cola Customer Service representative do?

A Full Time Coca Cola Customer Service representative assists customers by addressing inquiries, resolving complaints, and providing information about Coca Cola products and services. They communicate with customers via phone, email, or chat, ensuring a positive experience and maintaining the company's reputation. Their role often includes processing orders, handling returns, and collaborating with other departments to solve customer issues efficiently. These representatives are essential in building customer loyalty and ensuring satisfaction.

What are the most common challenges faced by full-time Coca-Cola customer service representatives, and how can they be managed?

Full-time Coca-Cola customer service representatives often encounter challenges such as handling high call volumes, resolving complex product or delivery issues, and adapting to rapidly changing customer needs. Managing these challenges effectively requires strong communication skills, patience, and familiarity with Coca-Cola’s products and processes. Representatives are supported by team leads and ongoing training, and they collaborate closely with sales, logistics, and technical teams to ensure customer satisfaction. Staying organized and utilizing internal resources can help navigate these daily challenges successfully.

What is the difference between Full Time Coca Cola Customer Service vs Part Time Coca Cola Customer Service?

AspectFull Time Coca Cola Customer ServicePart Time Coca Cola Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsHigh school diploma or equivalent; customer service experience preferredSimilar credentials; may require less experience
Work EnvironmentOffice or retail settings, involving direct customer interactionSimilar environments, often with flexible scheduling
Employer & Industry UsageCommonly used in beverage and retail industriesUsed for flexible or seasonal roles in the same industries

Full Time Coca Cola Customer Service roles involve standard full-time hours, more consistent schedules, and often require prior customer service experience. Part Time Coca Cola Customer Service positions offer flexible hours, suitable for students or those seeking supplemental income, with similar credentials and work environments. Both roles serve the same industry and employer, but differ mainly in hours and scheduling flexibility.

More about Full Time Coca Cola Customer Service jobs
What cities are hiring for Full Time Coca Cola Customer Service jobs? Cities with the most Full Time Coca Cola Customer Service job openings:
What are the most commonly searched types of Coca Cola Customer Service jobs? The most popular types of Coca Cola Customer Service jobs are:
What states have the most Full Time Coca Cola Customer Service jobs? States with the most job openings for Full Time Coca Cola Customer Service jobs include:
What job categories do people searching Full Time Coca Cola Customer Service jobs look for? The top searched job categories for Full Time Coca Cola Customer Service jobs are:
Full Time Coca Cola Customer Service jobs near you
Infographic showing various Full Time Coca Cola Customer Service job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Full Time, 80% Part Time, 2% Temporary, and 16% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,416 per year, or $17.5 per hour.
Groups Coordinator (On-site at World of Coca-Cola)

Groups Coordinator (On-site at World of Coca-Cola)

Coca-Cola

Atlanta, GA • On-site

Full-time

Posted 11 days ago

Coca-Cola Consolidated rating

7.1

Company rating: 7.1 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

187th of 389 rated food and drinks producers

Job description

Job Description Summary:

This position is a full-time, hourly role working fully on-site role at World of Coca-Cola (Atlanta, GA). Remote/hybrid options are not available for this role.

World of Coca-Cola,locatedin Atlanta, GA, the home of Coca-Cola, first opened August 2,1990and wasrelocatedfrom Underground Atlanta to Pemberton Place May 24, 2007. Currently, World of Coca-Cola is the main attraction for The Coca-Cola Company. Itwelcomesover 1 million visitors per year and has become one of the key touristexperiencesin the region. Please visit our websiteatworldofcoca-cola.com for more information.

TheGroupsCoordinatorat World of Coca-Cola is the first point of contact for clients looking to enjoy our world class attraction.The primary responsibilities of this role are data entry and responding to customer inquiries by phoneandemail as well as training team members on processes.This roleis responsible forensuringPCIcompliance (privacy and data protection) for reservation ticketing systems for The Coca-Cola Company and World of Coca-Cola.

Key Functional Duties:

  • Customer Service/Communication
  • Provide stellar customer service in all communications (via phone and email) with clients and internal partners.
  • Serve asfirstpoint of contact for incoming inquiries(groups, events, internal requests)and represent The Coca-Cola Company in a positive and professional manner.
  • Act as concierge andassistwith itinerary planning for guests visiting Atlanta.
  • Deliver consistent andaccuratemessaging ofprotocols and procedures.
  • Escalaterequests whenappropriateandsetguest expectations forresponse times.
  • On-SiteLiaison between Sales and Operations Team
  • Assistwith training ofCoordinatorsandAmbassadoroperationsteam members on reservations/eventsprocesses andwelcominggroups upon arrival.
  • Partner with operations team onspecialrequests and arrival instructions.
  • Data Entry and Sales
  • Coordinate and process all phases of reservationsviaphone and email with high accuracy.Followupto reconfirm upcoming group arrivals/events, update reservations,andprocesspayments.
  • AdministrativeProjects
  • Performgroup sales administrative duties including conference preparation, shipping, and customer gift assembly.
  • Other dutiesand special projectsas assigned.

Required Skills:

  • 1+years' experiencein reservation, customerserviceor administrativerolepreferably within the hospitality industry.

  • Role is on-site at World of Coca-Cola

  • Gateway Ticketing System experience preferred

  • Proficiencyin Microsoft Office Suite

  • Proven ability to enter dataaccurately, adapt to change, work effectively under pressure, and produceaccurateresults in a fast-paced environment

  • Strong organizationalandadministrative skillset

  • Excellent time management skills with the ability to self-manage

  • Willingness to collaborate cross-functionally with teams from all levels of the organization

  • Excellent written and oral skills

  • Impeccable guest/customer service skills

  • Strong interpersonal and professional communication skills: positive non-verbal cues, active listening, flexibility, dependability, and high degree of patience

  • Ability to add, subtract, multiply and divide in all units of measure using whole numbers, commonfractions,and decimals.

Educational Requirements

  • High school Diploma or/ GED equivalent required

  • College Degree preferred

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States of America: 38,032 USD - 43,465 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

July 1, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola Consolidated employees say

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About Coca-Cola Consolidated

Sourced by ZipRecruiter

Coca-Cola Consolidated, based in Charlotte, NC, US, is a preeminent company in the beverage industry. The company is the largest independent bottler for The Coca-Cola Company in the United States. The company’s product portfolio includes prominent beverages such as Coca-Cola, Diet Coke, Sprite, and a variety of other beverages produced by The Coca-Cola Company. Founded in in 1980 after multiple expansions and mergers, the company has since gained a steadfast reputation in the industry as a leading bottler and distributor. Coca-Cola Consolidated's core values are committed to excellence, committed to service, committed to a higher calling, and committed to each other. Their mission is to share in the refreshment, fun, and fellowship of happiness found in The Coca-Cola Company’s beverages. Their notable achievements include not only market expansion but also their history of giving back to the communities where they operate, signifying their dedication to corporate social responsibility.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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