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Customer Sales And Service Representative For Insurance Jobs

Outsourced Licensee Network Inc

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Sales Service Representative

Gardena, CA · On-site

$75K - $95K/yr

As an authorized representative for Amazon, we are responsible for - Sales Service Representatives ... with customers in a way that can't be substituted through any other form of marketing. We ...

Pinnacle Bank/Bank of Colorado

INSURANCE CSR

Columbus, NE

$40K - $55K/yr

Responsible for insurance service and account management for both personal and commercial clients ... Assistant Senior Customer Service Representative with renewals. * Regular and reliable attendance.

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Customer Sales And Service Representative For Insurance information

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$24K

$52K

$80K

How much do customer sales and service representative for insurance jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer sales and service representative for insurance in the United States is $52,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Sales and Service Representatives in insurance, and how can I prepare for them?

Customer Sales and Service Representatives in the insurance industry often encounter challenges such as handling complex policy questions, meeting sales targets, and managing high call volumes. To prepare, it's helpful to develop strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building resilience and staying organized can help you successfully balance customer needs with company objectives. Most companies provide thorough training and ongoing support, and collaborating with experienced team members can also make these challenges more manageable.

What are the key skills and qualifications needed to thrive as a Customer Sales and Service Representative for Insurance, and why are they important?

To thrive as a Customer Sales and Service Representative for Insurance, you need a solid understanding of insurance products, strong sales acumen, and typically a high school diploma or equivalent, with state insurance licensing often required. Familiarity with customer relationship management (CRM) software, quoting systems, and call center platforms is essential. Exceptional communication, problem-solving, and patience help you build trust and effectively address client needs. These skills are crucial for meeting sales targets, ensuring client satisfaction, and navigating the regulatory environment of the insurance industry.

What does a Customer Sales and Service Representative for Insurance do?

A Customer Sales and Service Representative for Insurance assists clients in understanding and purchasing insurance policies that suit their needs. They handle customer inquiries, provide quotes, process policy changes, and resolve issues related to coverage. In addition, they may help with claims processing and explain policy features, benefits, and limitations. Their goal is to ensure clients are satisfied with their insurance products and to support the sales team in reaching targets.

What is the difference between Customer Sales And Service Representative For Insurance vs Customer Service Representative For Insurance?

AspectCustomer Sales And Service Representative For InsuranceCustomer Service Representative For Insurance
Primary RoleSales, customer engagement, policy upsellingPolicy support, claims assistance, issue resolution
Required SkillsSales techniques, communication, product knowledgeCustomer support, problem-solving, insurance policies
Work EnvironmentSales-focused, client-facing, often in offices or call centersSupport-focused, call centers or office settings
CertificationsInsurance licenses, sales certifications often preferredInsurance licenses may be required, but less emphasis on sales certifications

While both roles involve working with insurance customers, the Customer Sales And Service Representative For Insurance primarily focuses on sales and customer engagement to promote policies, whereas the Customer Service Representative For Insurance concentrates on supporting existing clients with policy questions and claims. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Who are the top companies hiring for Customer Sales And Service Representative For Insurance jobs? The top employers for Customer Sales And Service Representative For Insurance jobs are:
Customer Sales And Service Representative For Insurance jobs near you
Customer Sales & Service Rep

Customer Sales & Service Rep

SiteOne Landscape Supply

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

SiteOne Landscape Supply rating

7.9

Company rating: 7.9 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

92nd of 337 rated retail wholesalers

Job description

Company Overview

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, and maintain outdoor spaces – from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies.

At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 700 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™!


Position Overview

Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry.

What you’ll do:

  • Demonstrate exceptional customer service to all SiteOne customers
  • Cultivate and manage strong relationships with customers
  • Assist customers with their questions and needs, either in person, via the phone or through online ordering
  • Pull and prepare inventory orders for customer pick up or delivery
  • Proactively identify and capitalize on opportunities to grow sales with current and potential customers
  • Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
  • Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills We Are Seeking
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills

  • Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred

  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred

Compensation & Benefits
SiteOne offers a competitive compensation and benefits package designed to support the well-being of our associates. Benefits for benefit-eligible associates may include:

 

  • Competitive Compensation
  • Medical, Dental and Vision plans
  • Paid Time Off, Paid Holidays
  • DailyPay available!
  • 401k with company match
  • Tuition Reimbursement
  • Lucrative Associate Referral Program
  • Company Apparel and Work Boot Vouchers
  • Opportunity for Advancement
  • Paid Training and Business Certifications Available
  • Free Counseling Services/Employee Assistance Program
  • Life Insurance and Short- and Long-Term Disability Insurance
  • Product Discounts
  • Most Branches never work Sundays!

What This Job Description Covers
The information contained here is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. They may vary from position to position.
Our Commitment to Equal Opportunity
SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment.
All employment decisions at SiteOne—including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination—will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.
Avoiding Recruiting Scams
Your safety matters to us. To make sure you’re interacting with a real SiteOne hiring team member, here’s how to protect yourself from recruiting scams:

  • We will never ask for payment, sensitive personal information, ID documents over email, messaging apps, or text.
  • All open positions will be posted on our official careers page: careers.siteone.com
  • Any email you receive will be sent from a @siteone.com email address.
  • If you receive outreach that seems unusual, please contact Recruiting@siteone.com to confirm.

Compensation Transparency
Starting pay will depend on factors such as location and experience and will always meet or exceed applicable state and local minimum wage laws.

Qualifications:
  • Minimum of 1 year experience in a retail or wholesale setting, preferred
  • Excellent customer service skills

  • Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred

  • Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
  • Ready and willing to learn and adopt new technologies and ways of working
  • Ability to think quickly and make sound decisions
  • Inventory management experience helpful
  • Must be able to lift a minimum of 50 pounds
  • High school diploma or equivalent preferred
Education:UNAVAILABLEEmployment Type: FULL_TIME

What SiteOne Landscape Supply employees say

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About SiteOne Landscape Supply

Sourced by ZipRecruiter

SiteOne Landscape Supply is the largest and only national wholesale distributor of landscaping products in the United States and Canada. With over 630 branches across the U.S. and Canada, we offer a comprehensive selection of products including: irrigation supplies, fertilizer and control products, nursery goods, hardscapes, landscape lighting, drainage and erosion control products, tools, and other landscaping accessories and supplies.

Industry

Wholesale

Company size

1,001 - 5,000 Employees

Headquarters location

Roswell, GA, US

Year founded

2001

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