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Customer Sales And Service Representative For Insurance Jobs

CSR

Eagle, ID

$20 - $22/hr

Requirements: * 1+ year of office-based phone customer service experience or client sales & service ... for our associates include medical, dental, vision, life insurance, short-term disability ...

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Customer Sales And Service Representative For Insurance information

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$24K

$52K

$80K

How much do customer sales and service representative for insurance jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer sales and service representative for insurance in the United States is $52,007.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Sales and Service Representatives in insurance, and how can I prepare for them?

Customer Sales and Service Representatives in the insurance industry often encounter challenges such as handling complex policy questions, meeting sales targets, and managing high call volumes. To prepare, it's helpful to develop strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building resilience and staying organized can help you successfully balance customer needs with company objectives. Most companies provide thorough training and ongoing support, and collaborating with experienced team members can also make these challenges more manageable.

What are the key skills and qualifications needed to thrive as a Customer Sales and Service Representative for Insurance, and why are they important?

To thrive as a Customer Sales and Service Representative for Insurance, you need a solid understanding of insurance products, strong sales acumen, and typically a high school diploma or equivalent, with state insurance licensing often required. Familiarity with customer relationship management (CRM) software, quoting systems, and call center platforms is essential. Exceptional communication, problem-solving, and patience help you build trust and effectively address client needs. These skills are crucial for meeting sales targets, ensuring client satisfaction, and navigating the regulatory environment of the insurance industry.

What does a Customer Sales and Service Representative for Insurance do?

A Customer Sales and Service Representative for Insurance assists clients in understanding and purchasing insurance policies that suit their needs. They handle customer inquiries, provide quotes, process policy changes, and resolve issues related to coverage. In addition, they may help with claims processing and explain policy features, benefits, and limitations. Their goal is to ensure clients are satisfied with their insurance products and to support the sales team in reaching targets.

What is the difference between Customer Sales And Service Representative For Insurance vs Customer Service Representative For Insurance?

AspectCustomer Sales And Service Representative For InsuranceCustomer Service Representative For Insurance
Primary RoleSales, customer engagement, policy upsellingPolicy support, claims assistance, issue resolution
Required SkillsSales techniques, communication, product knowledgeCustomer support, problem-solving, insurance policies
Work EnvironmentSales-focused, client-facing, often in offices or call centersSupport-focused, call centers or office settings
CertificationsInsurance licenses, sales certifications often preferredInsurance licenses may be required, but less emphasis on sales certifications

While both roles involve working with insurance customers, the Customer Sales And Service Representative For Insurance primarily focuses on sales and customer engagement to promote policies, whereas the Customer Service Representative For Insurance concentrates on supporting existing clients with policy questions and claims. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Who are the top companies hiring for Customer Sales And Service Representative For Insurance jobs? The top employers for Customer Sales And Service Representative For Insurance jobs are:

MARKETING ASSISTANT / CUSTOMER SERVICE REPRESENTATIVE

SKI'S TRUCK & RV SALES

Rockville, IN • On-site

$18 - $20/hr

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Marketing Assistant/Customer Service Representative 
Looking for a great place to work with an awesome team and COMPETITIVE WAGES and BENEFITS? Then Ski's Truck & RV Sales is the place for you!
Ski's Truck & RV Sales is looking for a motivated Marketing Assistant/Customer Service Representative to help manage our online marketing presence, assist customers, and manage purchase transactions in our RV Parts and Accessories Store. 
To be successful in this role, the applicant should have 1-3 years of marketing experience, creating effective TikTok videos, Facebook graphics/posts, managing website presence and taking inventory unit photos/videos.   
The applicant should also have a general knowledge of how cash registers operate, experience answering/directing phone calls at a busy workplace, and the availability to work two Saturdays a month. 
You’ll ensure all Store transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities:
  • Greet customers upon entering/leaving the store.
  • Must have great computer skills, including MS Office, Adobe Photoshop, Canva, and Cap Cut. 
  • Ability to take good photos and videos of campers.
  • Ability to create graphics and write captions for online marketing posts/purposes. 
  • Familiarity with inventory management and website software as well as other online social media platforms.
  • Knowledge of Facebook, YouTube, TikTok a must.
  • Ability to create flyers and other advertisements.
  • Pricing, tracking and ordering company promotional items.
  • Provide product knowledge and assist customers in making informed decisions about the RV parts and accessories they may require for their new or existing camper. 
  • Manage customer sales transactions and collect payments using a cash register and credit card machine. Issue receipts, exchanges, and/or returns. 
  • Track transactions and accurately balance the drawer daily. 
  • Scan products to ensure correct pricing. 
  • Unpack and process new inventory, stock shelves and assist sales team with merchandise and displays in the store.
  • Maintain a clean checkout area and assist with cleaning the store and customer restroom as needed. 
  • Answer the dealership phone and direct calls to the appropriate department: Sales, Service/Warranty, Scheduling, Operations, or Marketing.
  • Transition customers from the sales team to the completion of financing applications and purchase agreements with those members of the team.
Essential Job Skills: 
  • High school diploma or equivalent.
  • 1-3 years of marketing experience with demonstrated creative ability.
  • Excellent customer service skills. 
  • Great business phone etiquette and knowledge of how to use a multi-line phone system. 
  • Knowledge of cash registers, credit card machines, and POS. 
  • Good math skills.
  • General camper/RV knowledge preferred (or willing to learn).
  • Superior organization and communication skills. 
  • Be willing to learn and work effectively with other members of the team. 
  • Must have weekend availability: Able to work at least two Saturdays per month (8 am to 1 pm).
  • Able to stand/walk for long periods of time. This is NOT a desk job. 
  • Able to lift 30 lbs. or more to move inventory in the store.
  • A valid driver's license and good work/attendance record required.
If you have the necessary experience and skills, we would love to hear from you.
**Competitive pay and benefits (i.e., paid time off, holiday pay, medical insurance, 401k plan) following eligibility period. Great opportunity for the right candidate. **
**Stop by Ski's Truck and RV Sales at 9272 E. U.S. Highway 36, Rockville, IN 47872 to complete an application or email your resume today. Apply now to join our team at Ski's Truck and RV Sales! **