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Bilingual Insurance Customer Service Representative Jobs in Utah

Jacque Price

Insurance Customer Service

South Weber, UT · On-site

$38K - $46K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Bilingual English/Spanish preferred * Excellent interpersonal skills * Excellent communication ...

StaffMyAgency LLC

Insurance Customer Service

Ogden, UT · On-site

$38K - $46K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Bilingual English/Spanish preferred * Excellent interpersonal skills * Excellent communication ...

SBM Management Services

Customer Service Rep

South Weber, UT · On-site

$14.75 - $20/hr

Customer Service Rep The Customer Service Representative will be responsible for the cleanliness ... Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other ...

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other ...

SBM Management Services LP

Customer Service Rep

Uintah, UT

$14.75 - $20/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other ...

SBM Management Services LP

Customer Service Rep

Ogden, UT

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the ... Bilingual a plus Ability to read and interpret instructions, procedures, manuals, and other ...

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Bilingual Insurance Customer Service Representative information

What is a bilingual insurance customer service representative?

Bilingual Insurance Customer Service Representatives are professionals who assist insurance customers in more than one language, typically handling inquiries, processing claims, and resolving issues. They serve as a bridge between insurance companies and clients who may prefer or require service in a language other than English. Their role involves explaining policy details, guiding customers through the claims process, and ensuring a positive customer experience for a diverse clientele. Strong communication skills in multiple languages and a solid understanding of insurance products are essential for this position.

How does being bilingual enhance the daily responsibilities of an insurance customer service representative?

Being bilingual allows you to assist a broader range of clients by communicating effectively with policyholders who prefer to speak a language other than English. This skill is highly valued by insurance companies, as it helps improve customer satisfaction and can lead to quicker resolution of claims and inquiries. On a daily basis, you'll translate policy details, explain coverage options, and help customers navigate complex insurance processes, all while ensuring clear, accurate communication. Your ability to bridge language gaps can also make you a key resource within your team and position you for advancement opportunities.

What are the key skills and qualifications needed to thrive as a bilingual insurance customer service representative, and why are they important?

To excel as a Bilingual Insurance Customer Service Representative, you need strong communication skills in at least two languages, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes state insurance licensure is often required. Exceptional interpersonal skills, problem-solving ability, and cultural sensitivity set top performers apart in this role. These competencies ensure effective service for diverse clients, accurate policy management, and customer satisfaction in a competitive industry.

What are popular job titles related to Bilingual Insurance Customer Service Representative jobs in Utah?

For Bilingual Insurance Customer Service Representative jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Bilingual Insurance Customer Service Representative jobs in Utah look for?

The top searched job categories for Bilingual Insurance Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Bilingual Insurance Customer Service Representative jobs?

Cities in Utah with the most Bilingual Insurance Customer Service Representative job openings:

Bilingual Insurance Customer Service Representative jobs near you

Insurance Customer Service

Jacque Price

South Weber, UT • On-site

$38K - $46K/yr

Other

Life, Retirement, PTO

Posted 22 days ago

Job description

Insurance Customer Service

Location: Ogden, UT, 84405

Salary: $38000.0 - $46000.0/year

Experience: 0 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Utah Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive:

  • Starting hourly base pay $18-$22 depending on licensing and experience
  • Commissions in addition to base
  • Paid Time Off (vacation and personal/sick days)
  • Life Insurance
  • Retirement (after 1 year employment)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Utah Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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