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Entry Level Insurance Customer Service Representative Jobs in Utah

Jacque Price

Insurance Customer Service

South Weber, UT · On-site

$38K - $46K/yr

Insurance Customer Service Location: Ogden, UT, 84405 Salary: $38000.0 - $46000.0/year Experience ... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ...

StaffMyAgency LLC

Insurance Customer Service

Ogden, UT · On-site

$38K - $46K/yr

... Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty ... Service can include responding to inquiries regarding insurance availability, eligibility ...

gpac

CSR - Commercial Insurance

Salt Lake City, UT · On-site

$43K - $58K/yr

Customer Service Representative - Insurance Agency About the Opportunity We are seeking a dependable and customer-focused Customer Service Representative to join a growing independent insurance ...

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Entry Level Insurance Customer Service Representative information

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How much do entry level insurance customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level insurance customer service representative in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.
What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in Utah? For Entry Level Insurance Customer Service Representative jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Entry Level Insurance Customer Service Representative jobs in Utah look for? The top searched job categories for Entry Level Insurance Customer Service Representative jobs in Utah are:
What cities in Utah are hiring for Entry Level Insurance Customer Service Representative jobs? Cities in Utah with the most Entry Level Insurance Customer Service Representative job openings:
Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in Utah as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Insurance Customer Service

Jacque Price

South Weber, UT • On-site

$38K - $46K/yr

Other

Life, Retirement, PTO

Posted 4 days ago

Job description

Insurance Customer Service

Location: Ogden, UT, 84405

Salary: $38000.0 - $46000.0/year

Experience: 0 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.

We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:

1. Must have an active Utah Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Ogden, UT. This is an in-office position.

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

As an Agent Team Member, you will receive:

  • Starting hourly base pay $18-$22 depending on licensing and experience
  • Commissions in addition to base
  • Paid Time Off (vacation and personal/sick days)
  • Life Insurance
  • Retirement (after 1 year employment)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Requirements

  • Utah Property & Casualty license (required)
  • Life and Health license (must be able to obtain)
  • Bilingual English/Spanish preferred
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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