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Entry Level Insurance Customer Service Representative Jobs in St George, UT

Amerivet

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team ... Health, dental, vision, life insurance, and mental health resources to support your overall well ...

U-Haul

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

U-Haul

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

Business travel insurance * You Matter EAP * LifeLock Identity Theft Protection * Critical Illness/Group Accident Insurance * Dave Ramsey's SmartDollar Program Customer Service Representative ...

Lincare

Customer Service Rep

Saint George, UT · On-site

$14.25 - $19.25/hr

Assesses customer need for additional products/services * Assesses customer compliance with physician orders * Answers questions and provides customer education regarding products/services

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Entry Level Insurance Customer Service Representative information

See St George, UT salary details

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$17

$25

How much do entry level insurance customer service representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level insurance customer service representative in St. George, UT is $17.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.71 per hour, depending on experience, location, and employer.

What does an entry level insurance customer service representative do?

An Entry Level Insurance Customer Service Representative assists customers with their insurance policies by answering questions, processing claims, updating account information, and providing general support. They often handle phone calls, emails, or online chats to resolve customer concerns and ensure satisfaction. This role requires strong communication skills, attention to detail, and the ability to quickly learn company policies and insurance terminology. Representatives may also help customers understand their coverage options and guide them through policy changes.

What does a typical workday look like for an entry level insurance customer service representative?

A typical day for an Entry Level Insurance Customer Service Representative involves responding to customer inquiries via phone, email, or chat, assisting clients with policy information, and processing routine transactions like payments or policy updates. You'll work closely with team members and supervisors to resolve customer issues, and may collaborate with agents or underwriters on more complex cases. Regular tasks also include documenting interactions in customer management systems and staying updated on policy changes to provide accurate information. The role often requires multitasking and maintaining a positive, professional attitude, especially during high-volume periods.

What are the key skills and qualifications needed to thrive as an entry level insurance customer service representative, and why are they important?

To thrive as an Entry Level Insurance Customer Service Representative, you need strong communication skills, basic knowledge of insurance products, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Active listening, patience, and problem-solving abilities help representatives build rapport and effectively resolve customer issues. These skills are crucial for delivering excellent service, ensuring customer satisfaction, and supporting business retention in a competitive industry.

What is the difference between Entry Level Insurance Customer Service Representative vs Insurance Sales Agent?

AspectEntry Level Insurance Customer Service RepresentativeInsurance Sales Agent
Required CredentialsHigh school diploma; licensing varies by stateHigh school diploma; licensing required for selling insurance
Work EnvironmentCustomer service centers, insurance officesField, office, or remote sales settings
Employer & Industry UsageInsurance companies, agencies, customer support rolesInsurance agencies, independent agents, brokerages
Common Search & Comparison IntentUnderstanding entry-level support roles in insuranceExploring sales opportunities and roles in insurance

Entry Level Insurance Customer Service Representatives focus on assisting clients, processing claims, and providing support within insurance companies. In contrast, Insurance Sales Agents primarily focus on selling policies and generating new business. Both roles require licensing and are essential in the insurance industry, but they serve different functions and career paths.

How to get a job in insurance with no experience?

To become an entry-level insurance customer service representative with no experience, focus on developing strong communication and customer service skills, and consider obtaining relevant certifications such as the Property and Casualty license. Entry-level roles often provide on-the-job training, making prior experience less critical, but demonstrating a willingness to learn and a professional attitude can improve your chances of securing the position.

What are popular job titles related to Entry Level Insurance Customer Service Representative jobs in St. George, UT?

For Entry Level Insurance Customer Service Representative jobs in St. George, UT, the most frequently searched job titles are:

What job categories do people searching Entry Level Insurance Customer Service Representative jobs in St. George, UT look for?

The top searched job categories for Entry Level Insurance Customer Service Representative jobs in St. George, UT are:

What cities near St. George, UT are hiring for Entry Level Insurance Customer Service Representative jobs?

Cities near St. George, UT with the most Entry Level Insurance Customer Service Representative job openings:

Entry Level Insurance Customer Service Representative jobs near you
Infographic showing various Entry Level Insurance Customer Service Representative job openings in St. George, UT as of June 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,889 per year, or $17.7 per hour.

Customer Service Representative

Amerivet

Saint George, UT • On-site

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

AmeriVet rating

5.3

Company rating: 5.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

39th of 53 rated veterinary

Job description

Job Description:

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

  • Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.

  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.

  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.

  • Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.

  • Complete all tasks as assigned by the supervisor(s).

Qualifications & Requirements:

  • Professional and friendly phone etiquette

  • Available to work weekends and holiday rotations, as needed

  • Ability to properly prioritize and complete tasks simultaneously

  • Ability to problem solve and adapt to multiple situations

  • HS Diploma or educational equivalent

  • Excellent customer service skills

  • Computer efficiency

  • Very detail-oriented

  • Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)

  • Preferred: One year of customer service representative experience

  • Preferred: Knowledge of veterinary medical terminology and procedures

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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