ZipRecruiter

Log In

1

Personal Lines Customer Service Representative Jobs

Evans Pires & Leonard

Be Seen First

Personal Lines Customer Service Representative

East Hartford, CT · On-site

$50K - $60K/yr

We are seeking an experienced Personal Lines Customer Service Representative to join our team. If you enjoy helping clients, solving problems, and working in a supportive, family-oriented environment ...

Olin Hill Associates Inc

Personal Lines CSR

Cape Coral, FL · On-site

$35K - $47K/yr

Olin Hill Associates Inc. is looking for a friendly and dedicated Personal Lines CSR to join our growing team right here in sunny Cape Coral, Florida! If you have a knack for making people feel ...

next page

Showing results 1-20

All JobsPersonal Lines Customer Service Representative Jobs

Personal Lines Customer Service Representative information

See salary details

$26K

$46.3K

$67.5K

How much do personal lines customer service representative jobs pay per year?

As of Aug 3, 2026, the average yearly pay for personal lines customer service representative in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What are some typical day-to-day responsibilities for a Personal Lines Customer Service Representative?

Personal Lines Customer Service Representatives handle a variety of tasks each day, such as responding to customer inquiries, processing policy changes, issuing certificates of insurance, and assisting clients with claims or billing questions. You may also review renewal documents, provide quotes for new or existing policies, and coordinate with underwriters or sales agents to resolve complex issues. The role often requires balancing multiple requests while maintaining accurate records and delivering high-quality service. This position offers a mix of independent work and collaboration with both clients and the internal insurance team.

What jobs pay 4000 a week without a degree?

Personal Lines Customer Service Representatives typically do not earn $4,000 weekly without a degree, as their pay is usually hourly or salary-based and depends on experience and location. High-paying roles that can reach this level without a degree often include sales positions, real estate brokers, or specialized trades like commercial pilots or certain tech roles with certifications, but these usually require specific skills or licenses. Most jobs paying $4,000 a week without a degree involve commission, bonuses, or entrepreneurial efforts.

Is remote CSR a stressful job?

A remote Personal Lines Customer Service Representative (CSR) job can be stressful due to handling customer inquiries, managing multiple cases, and meeting performance metrics. However, the level of stress varies based on workload, company support, and individual skills in communication and problem-solving.

How do P&C agents get paid?

Personal Lines Customer Service Representatives are typically paid an hourly wage or salary, with some positions offering commissions or bonuses based on sales performance. Compensation structures vary by employer and may include benefits such as health insurance and paid time off.

What is the highest paying customer service job?

Among customer service roles, senior or specialized positions such as customer service managers, technical support managers, or roles in high-demand industries like technology or finance tend to offer the highest salaries. Personal Lines Customer Service Representatives typically earn moderate wages, with higher pay available for those with advanced skills, certifications, or managerial responsibilities.

What is a Personal Lines Customer Service Representative job?

A Personal Lines Customer Service Representative helps clients with insurance policies designed for individuals, such as home, auto, and renters insurance. They assist with policy inquiries, process changes, explain coverage options, and address billing or claim concerns. Their role requires excellent customer service skills, attention to detail, and knowledge of insurance products to ensure clients receive the best support possible.

What are the key skills and qualifications needed to thrive in the Personal Lines Customer Service Representative position, and why are they important?

To thrive as a Personal Lines Customer Service Representative, strong communication, attention to detail, and knowledge of personal insurance products like auto and home are essential, typically supported by a high school diploma or equivalent. Familiarity with insurance management systems (such as AMS360 or Applied Epic), policy quoting platforms, and relevant licensing (depending on state requirements) is often necessary. Excellent problem-solving abilities, patience, and a customer-focused mindset help professionals stand out in this role. These skills ensure efficient policy management, satisfied customers, and compliance with industry regulations.

More about Personal Lines Customer Service Representative jobs
What cities are hiring for Personal Lines Customer Service Representative jobs? Cities with the most Personal Lines Customer Service Representative job openings:
What are the most commonly searched types of Personal Lines Customer Service Representative jobs? The most popular types of Personal Lines Customer Service Representative jobs are:
Who are the top companies hiring for Personal Lines Customer Service Representative jobs? The top employers for Personal Lines Customer Service Representative jobs are:
What states have the most Personal Lines Customer Service Representative jobs? States with the most job openings for Personal Lines Customer Service Representative jobs include:
What job categories do people searching Personal Lines Customer Service Representative jobs look for? The top searched job categories for Personal Lines Customer Service Representative jobs are:
What are popular job titles related to Personal Lines Customer Service Representative jobs? For Personal Lines Customer Service Representative jobs, the most frequently searched job titles are:
Personal Lines Customer Service Representative jobs near you
Infographic showing various Personal Lines Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $46,325 per year, or $22.3 per hour.

Personal Lines Customer Service Representative

Evans Pires & Leonard

East Hartford, CT • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 12 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Join Our Second-Generation Family-Owned Independent Insurance Agency!

We are seeking an experienced Personal Lines Customer Service Representative to join our team. If you enjoy helping clients, solving problems, and working in a supportive, family-oriented environment, we would love to hear from you.

Responsibilities

  • Handle daily customer service calls and client inquiries
  • Assist with billing questions and policy servicing
  • Process endorsements, renewals, and policy changes
  • Quote renewal options and mid-term endorsements
  • Communicate with insurance carriers to provide timely, accurate service
  • Maintain client records and documentation

Qualifications

  • Minimum 2 years of Personal Lines insurance experience required
  • Experience with Applied Systems EPIC preferred
  • Connecticut Property & Casualty Insurance License preferred
  • Strong communication, organizational, and customer service skills
  • Ability to manage multiple priorities in a fast-paced environment

Why Join Us?

As a second-generation, family-owned independent agency, we've built our reputation on exceptional customer service and lasting relationships. We value our employees, their experience, and the important role they play in helping our clients every day.

We offer a friendly, collaborative environment where your contributions are appreciated. Plus, our office dogs are part of the team too!

Benefits & Perks

  • Competitive salary: $50,000 - $60,000 annually
  • Health insurance
  • Paid time off and holidays
  • Retirement plan options
  • Licensing and continuing education support
  • Professional growth opportunities
  • Flexible work hours
  • Relaxed dress code
  • Family-oriented workplace culture

If you're looking for a long-term career opportunity with an established agency that values relationships, professionalism, and work-life balance, apply today!