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Part Time Personal Lines Customer Service Representative information

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$26K

$46.3K

$67.5K

How much do part time personal lines customer service representative jobs pay per year?

As of Jul 20, 2026, the average yearly pay for part time personal lines customer service representative in the United States is $46,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $52,500.00 per year, depending on experience, location, and employer.

What is the difference between Part Time Personal Lines Customer Service Representative vs Part Time Insurance Sales Agent?

AspectPart Time Personal Lines Customer Service RepresentativePart Time Insurance Sales Agent
CredentialsBasic insurance license, customer service skillsInsurance license, sales skills
Work EnvironmentOffice or call center, customer supportOffice, client meetings, sales calls
Employer & IndustryInsurance companies, agenciesInsurance agencies, brokerages
Search & Comparison IntentCustomer service, policy supportSales, policy selling

While both roles involve working in the insurance industry, the Part Time Personal Lines Customer Service Representative focuses on assisting clients with existing policies and customer support, whereas the Part Time Insurance Sales Agent emphasizes selling new policies and expanding client portfolios.

What cities are hiring for Part Time Personal Lines Customer Service Representative jobs? Cities with the most Part Time Personal Lines Customer Service Representative job openings:
What are the most commonly searched types of Personal Lines Customer Service Representative jobs? The most popular types of Personal Lines Customer Service Representative jobs are:
What states have the most Part Time Personal Lines Customer Service Representative jobs? States with the most job openings for Part Time Personal Lines Customer Service Representative jobs include:
Part Time Personal Lines Customer Service Representative jobs near you

Personal Lines Customer Service Representative

NAPAA

Manakin, VA • On-site

$36K - $49K/yr

Part-time

Re-posted 13 days ago

Job description


The Personal Lines CSR at Misty Everette Allstate Agency is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Responsibilities
  • Answer customer calls and correspondence regarding new or existing insurance policies and service all claims, as well as administrative duties such as answering phones, greeting visitors and assisting with mail.
  • Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
  • Set appointments and/or client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
  • Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
  • Actively solicit increases in coverage or rounding out accounts at every service contact.
  • Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
  • Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system

Qualifications
  • Obtain or possess insurance license required by Arizona.
  • Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as possess excellent math and reading skills to accurately perform simple calculations.
  • Have the ability and tact to handle difficult customer phone calls and solve complex problems without direct supervision.
  • Have a strong sense of urgency, attention to detail, organization, multi-tasking, and time management skills.
  • Technology and Computer proficiency.

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry

Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
NAPAA members understand the value of customers. They recognize that treating customers fairly and honestly is the only way to enjoy lasting success. Consumers can take comfort in knowing that, in terms of the qualities they seek in an insurance agent, NAPAA member agents are among the best there are.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of the agency. All inquiries about employment at this agency should be made directly to the agency location, and not to NAPAA.

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