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Insurance Customer Service Representative Jobs in Provo, UT

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Ardent Logistics is seeking a Customer Service Representative to support our fast-paced ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

Just Right Air

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

Crash Champions

Customer Service Rep

Midvale, UT

$15 - $20.50/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Medical/Vision/Dental Insurance * Additional elective benefits Submit a Referral ( Location US-UT ...

Crash Champions

Customer Service Rep

Draper, UT

$15 - $20.25/hr

The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Medical/Vision/Dental Insurance * Additional elective benefits Submit a Referral ( Location US-UT ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Description:Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

Ardent

Customer Service Representative

Lehi, UT

$40K - $45K/yr

Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

Ardent

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT Full-Time, In-Person ... Health, Dental, and Vision insurance * Paid vacation and holidays * 401(k) retirement plan * Career ...

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Showing results 1-20

All JobsInsurance Customer Service Representative JobsInsurance Customer Service Representative Jobs in Provo, UT

Insurance Customer Service Representative information

See Provo, UT salary details

$24.6K

$45.8K

$69.1K

How much do insurance customer service representative jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance customer service representative in Provo, UT is $45,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,800.00 and $52,000.00 per year, depending on experience, location, and employer.

What does an insurance customer service representative do?

An Insurance Customer Service Representative assists clients with their insurance policies by answering questions, processing policy changes, and resolving issues. They act as a liaison between customers and insurance companies, helping clients understand their coverage options and claims process. These representatives may also handle billing inquiries, provide quotes, and maintain accurate records. Their goal is to ensure customer satisfaction and support overall client retention.

What are the key skills and qualifications needed to thrive as an insurance customer service representative?

To thrive as an Insurance Customer Service Representative, you need strong communication skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, insurance databases, and sometimes state insurance licensing is typically required. Patience, problem-solving abilities, and empathy help representatives effectively address client concerns and build positive relationships. These skills ensure accurate policy management and high levels of customer satisfaction in a competitive service industry.

What are some common challenges faced by insurance customer service representatives and how can they be managed?

Insurance Customer Service Representatives often encounter challenges such as handling complex policy inquiries, managing high call volumes, and addressing upset or anxious clients. Success in this role involves strong communication skills, patience, and the ability to quickly learn and navigate insurance products and systems. Building rapport with clients and collaborating closely with underwriters and claims adjusters can also help resolve issues efficiently. Most organizations provide ongoing training and support to help representatives stay updated on products and best practices.

What is the difference between Insurance Customer Service Representative vs Insurance Claims Adjuster?

AspectInsurance Customer Service RepresentativeInsurance Claims Adjuster
Required credentialsHigh school diploma; sometimes insurance-specific trainingHigh school diploma; often requires licensing and certifications
Work environmentOffice settings, call centers, customer support centersField and office work, inspecting claims, interviewing claimants
Employer and industry usageInsurance companies, agencies, brokeragesInsurance companies, third-party claims organizations
Common search and comparison intentCustomer support, policy inquiries, billing issuesClaim investigation, damage assessment, settlement processing

While both roles are integral to the insurance industry, Insurance Customer Service Representatives primarily handle customer inquiries and policy support, whereas Insurance Claims Adjusters focus on investigating and settling claims. Understanding these differences helps job seekers find the right career path within the insurance sector.

What are popular job titles related to Insurance Customer Service Representative jobs in Provo, UT?

For Insurance Customer Service Representative jobs in Provo, UT, the most frequently searched job titles are:

What job categories do people searching Insurance Customer Service Representative jobs in Provo, UT look for?

The top searched job categories for Insurance Customer Service Representative jobs in Provo, UT are:

What cities near Provo, UT are hiring for Insurance Customer Service Representative jobs?

Cities near Provo, UT with the most Insurance Customer Service Representative job openings:

Insurance Customer Service Representative jobs near you
Infographic showing various Insurance Customer Service Representative job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $45,793 per year, or $22 per hour.

Customer Service Representative / CSR

Amicis Global

South Jordan, UT • On-site

$22/hr

Contractor

Re-posted 10 days ago

Job description

Title: Customer Service Representative / CSR
Location: South Jordan, UT 84095
Duration: 12 Months
Pay Rate: $22.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
· Ability to contribute in a fast paced, team-oriented environment.
· Aptitude to multi-task and adjust quickly to change in a busy financial service center.
 
Preference for 1 of the following criteria:
• College Degree.
• Previous contact center experience.
 
 
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