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Remote Bank Customer Service Jobs in Utah (NOW HIRING)

Customer Service Representative

Sandy, UT · On-site +1

$15.25 - $20.75/hr

ABOUT YESSIO With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City.

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Remote Bank Customer Service information

See Utah salary details

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How much do remote bank customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote bank customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a remote bank customer service?

A Remote Bank Customer Service job involves assisting customers with their banking needs through phone, email, or live chat while working from home. Responsibilities include handling account inquiries, troubleshooting issues, processing transactions, and providing information about banking products and services. Strong communication, problem-solving skills, and knowledge of banking procedures are essential for success in this role.

What does a typical workday look like for a remote bank customer service representative?

A typical day as a Remote Bank Customer Service representative involves assisting customers via phone, email, or secure chat with account inquiries, troubleshooting issues like online banking access, and explaining financial products or services. You’ll often work from a dedicated home office, following structured shifts that may include evenings or weekends depending on the bank’s hours. Collaboration with other team members, supervisors, and technical support is common, especially when resolving complex client requests. The role offers opportunities to expand your financial knowledge, and many banks provide pathways for advancement into supervisory or specialized banking roles.

What are the key skills and qualifications needed to thrive in remote bank customer service?

To excel as a Remote Bank Customer Service representative, you need a background in customer service, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with banking software, CRM systems, and secure communication tools is often required, with some employers preferring certification in financial services or related areas. Outstanding verbal communication, patience, and emotional intelligence are essential soft skills for building trust with customers remotely. These competencies enable representatives to resolve inquiries efficiently, ensure security, and maintain excellent client relationships in a digital environment.

What are popular job titles related to Remote Bank Customer Service jobs in Utah?

For Remote Bank Customer Service jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Remote Bank Customer Service jobs?

Cities in Utah with the most Remote Bank Customer Service job openings:

Infographic showing various Remote Bank Customer Service job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Representative

Sandy, UT • On-site, Remote

Yessio LLC
Strategic Planning Consulting Services • 51 - 200 employees

$15.25 - $20.75/hr

Full-time

Medical, Dental, PTO

Posted 21 days ago


Job description

ABOUT YESSIO

With offices in Sandy UT, you have the ability to be remote! We can hire remotely throughout the state of Utah, including Price, Logan, Cedar City, St. George, Provo, and Salt Lake City. Yessio, LLC is a family owned business established in 2011. Our clients rely on us to provide excellent service. Yessio is a leading provider of customer sales and professional services. We are committed to bring operational and service excellence to every contact with our customers.

Position Overview

This position handles the customer service inquiries and verifying of account information via telephone or email correspondence. Increasing and maintaining high customer satisfaction key in this role. You will also be verifying bank account and employment information so accuracy and attention to detail are attributes we are looking for.

At Yessio you'll experience:

  • Paid training
  • Personal recognition for a job well done
  • Performance based incentives
  • Monthly bonuses
  • Family owned business that treats employees like family
  • Company barbeques
  • Monthly team motivation contests
  • Spacious work area and desks
  • Weekly coaching sessions
  • Employee referral bonus program
  • A stable employer
  • Office located across from 7800 S. Trax station
  • Medical insurance
  • Dental plans
  • Company paid holidays
  • Paid time off (PTO) which is earned starting on your 1st day

Job Responsibilities

  • Perform inbound and outbound calls
  • Educate and build rapport with customers
  • Consult with customers to answer customer inquiries
  • Help setup customer accounts and verify banking and employment information
  • Process customer payments
  • Excellent service while achieving quality results

Required Knowledge, Skills and/or Abilities

  • High School Diploma or GED
  • Fluent in English
  • Good communication skills
  • Cheerful attitude
  • Ability to learn new skills
  • Generally computer savvy
  • Self-motivated to improve skills and add value
  • Good attendance and punctuality
  • Basic mathematical skills

Schedule and Hours

  • Flexible work schedules.
  • Call Center Hours: Monday Friday from 7:00 am 6:00 pm and rotating every other Saturday 8:00 am 2:00 pm.
  • Hiring full-time and part-time positions

Yessio logo

About Yessio

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

51 - 200 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

2009