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Remote Customer Advocate Jobs in Florida (NOW HIRING)

HMG Careers

Remote Client Sales Advocate

Fort Myers, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Bartow, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Fort Pierce, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Immokalee, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Belle Glade, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Homestead, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Bradenton, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Sanford, FL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Paychex

PEO Client Advocate

Saint Petersburg, FL · On-site +1

$24.18 - $37.99/hr

Customer Service - Preferred * Confidentiality - Preferred * Customer Advocacy - Preferred * Paychex - Preferred * Client Education - Preferred * Process Improvement - Preferred * Personalized ...

Sales Match

Customer Service Representative

Miami, FL · Remote

$20 - $26/hr

Remote Customer Service Representative Hourly Pay: $20 - $26/hour Summary: We're looking for caring and dependable individuals to join our team as Remote Customer Service Representatives. In this ...

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Remote Customer Advocate information

See Florida salary details

$10

$16

$35

How much do remote customer advocate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote customer advocate in Florida is $16.23, according to ZipRecruiter salary data. Most workers in this role earn between $11.88 and $17.60 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are the most commonly searched types of Customer Advocate jobs in Florida?

The most popular types of Customer Advocate jobs in Florida are:

What are popular job titles related to Remote Customer Advocate jobs in Florida?

For Remote Customer Advocate jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Florida look for?

The top searched job categories for Remote Customer Advocate jobs in Florida are:

What cities in Florida are hiring for Remote Customer Advocate jobs?

Cities in Florida with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $33,767 per year, or $16.2 per hour.

Customer Experience Advocate (Remote, Insurance Tech Startup)

Jerry Insurance Agency, LLC

Orlando, FL • On-site, Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

This job is what Jerry is all about: helping our customers take care of their most important assets, their car and home, with the kind of warmth and speed they didn't expect from an insurance company.
Car and home are people's most important assets, yet the experience of owning them is stuck in the 90s. Every part of the journey - insurance, repairs, financing, maintenance - is fragmented, complicated, and expensive. Jerry.ai is building the first app to help people manage it all.
The work is fast-paced, high-energy, team-oriented, and fully remote. A few things our team members love about working at Jerry:
  • Opportunities to shape the customer experience as the product and services are constantly evolving.
  • Competitive wage and benefits (medical, dental, vision insurance, 401K match, paid vacation time).
  • Stock equity (stock options) - we're a tech startup, and you own a piece of what you're building.
  • Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week.
  • Fully remote, with work equipment provided.
  • A career path in one of the largest industries in the world - insurance. We pay for your P&C insurance license if you don't have one yet.
  • And, importantly, the colleagues you work alongside. Ask our team what they value most and the answer is almost always the same: the people and the culture. Jerry is full of people who take their work seriously and take helping each other just as seriously.

This role runs on two paths (sales and service). You don't have to know yet whether you're a sales person or a service person. We will figure this out together through the interview process.
As a member in the Customer Operations team, some of your responsibilities could include:
  • Taking great care of our customers. Our team members don't just answer the question asked - they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.
  • Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
  • Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it.
  • Problem solving to remove barriers between a customer and the right coverage.
  • Processing service requests - vehicles, drivers, lienholders, policy documents.
  • Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship.

Who you are:
  • Prior work experience in customer service, sales, or hospitality is a plus, but not required
  • Genuinely friendly and positive attitude and willingness to work as a team
  • Strong work ethic
  • Strong problem solving skills
  • Strong communication skills

Compensation and perks:
  • For sales path: Hourly wage of $19.00 - 21.00 plus uncapped commissions *Our most successful team members typically earn $100,000+ per year.

While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.
Please note: Jerry.ai is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Unfortunately, we cannot accept applications from candidates residing elsewhere at this time.
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai
The successful candidate's starting pay will fall within the pay range listed on this job posting, determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation may include opportunities for equity grants.
We offer a comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others. Equity opportunities may also be part of your total rewards package. Part-time, contract, or freelance roles may not be eligible for certain benefits.
About Jerry.ai
Your car and your home are your most expensive assets. And for most people, these aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Yet the experience of owning them is stuck in the 90s. Every step of the journey - buying, insuring, maintaining, repairing, selling - is fragmented, complicated, and expensive.
Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair or, worse, an accident, and help you sell at the best price when the time is right. That friend is Jerry.
Jerry is building the first AI agent to manage all your physical assets. We started with car insurance in 2019, became one of the top 3 brokers in the U.S., then added driving insights, diagnostics, and a repair marketplace.
We've reached 5M+ customers, raised $240M+, and have been profitable since 2024. We're now expanding into home, motorcycle, RV, and beyond.
We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Apply