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Remote Customer Advocate Jobs in Spring Hill, FL

NinjaOne

Sales Manager, Customer Base

Tampa, FL · On-site +1

$48K - $54K/yr

Hybrid remote in Tampa, FL or Austin, TX . In the office 4-days per week. What You'll Be Doing Team ... Customer Advocacy & Cross-Functional Collaboration * Build and maintain executive-level ...

EverDriven

Customer Success Manager

Tampa, FL · Remote

This is a remote role, but candidate must reside within Florida or Virginia markets How You Will ... Advocates for solutions, product enhancements, and other actions to meet the needs of customers and ...

ITRADE STEM

Senior Customer Success Manager

Tampa, FL · On-site +1

This opportunity is located in Tampa or Naples, FL, with a chance to be remote. The ideal candidate ... Act as an advocate for the customer within the organization, providing insights and feedback to ...

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

About the Role As aSLED Customer Success ManageratNinjaOne, you will play a pivotal role in driving ... and remote workforce enablement, to positionNinjaOneas the ideal solution. * Relationship ...

Getaway Travel Agency

Customer Representative Agent

Tampa, FL · Remote

$15 - $20.50/hr

About the job Travel customer representative As a Travel Customer Representative, you will play a ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Enumerate

Manager of Customer Onboarding

Tampa, FL · Remote

$90K - $110K/yr

The Manager of Customer Onboarding is a "player-coach" role that combines managing a team of ... This is a remote role within the United States - candidates must be comfortable working EST hours.

NinjaOne

Customer Success Manager, SLED

Tampa, FL · On-site +1

Description About the Role As a SLED Customer Success Manager at NinjaOne, you will play a pivotal ... mandates, and remote workforce enablement, to position NinjaOne as the ideal solution.

Kemper

Guidewire Developer-ClaimCenter

Tampa, FL · On-site +1

$51.50 - $68/hr

... TX, Remote-CT, Remote-GA, Remote-IL, Remote-IN, Remote-OH, Remote-PA, Remote-TX, Remote-VA ... Kemper's products and services are making a real difference to our customers, who have unique and ...

Sedgwick

Field Case Manager

Tampa, FL · On-site +1

... remote work environment that allows face-to-face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...

York Risk Services

Field Case Manager

Tampa, FL · On-site +1

... remote work environment that allows face-to-face interaction with injured workers and medical ... Serve as patient advocate to support, guide and coordinate care for injured workers, families and ...

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All JobsCustomer Advocate JobsRemote Customer Advocate JobsRemote Customer Advocate Jobs in Spring Hill, FL

Remote Customer Advocate information

See Spring Hill, FL salary details

$12

$18

$39

How much do remote customer advocate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote customer advocate in Spring Hill, FL is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $20.00 per hour, depending on experience, location, and employer.

What is a remote customer advocate?

A Remote Customer Advocate is responsible for assisting customers with inquiries, resolving issues, and providing support, all while working from a remote location. They communicate through phone, email, or chat to ensure customer satisfaction and troubleshoot problems. This role requires strong communication skills, problem-solving abilities, and empathy to create positive customer experiences. Advocates may also provide feedback to improve products and services.

What does a remote customer advocate do?

As a Remote Customer Advocate, your day typically involves responding to customer inquiries via email, chat, or phone, helping resolve product or service issues, and documenting interactions in the company's CRM system. You'll often collaborate virtually with other team members and departments to address escalated concerns and ensure customers receive timely resolutions. The remote environment offers flexibility, but also requires self-motivation and strong organizational skills to manage workloads independently. You’ll also participate in regular team meetings and ongoing training to stay updated on company policies and product changes.

What are the key skills and qualifications needed to thrive as a remote customer advocate?

To thrive as a Remote Customer Advocate, you need excellent communication skills, problem-solving abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and web-based communication tools is highly valued. Strong soft skills such as patience, empathy, and effective time management help individuals excel when handling challenging customer interactions remotely. These attributes are vital for consistently delivering high-quality support and maintaining customer satisfaction from a remote setting.

What are popular job titles related to Remote Customer Advocate jobs in Spring Hill, FL?

For Remote Customer Advocate jobs in Spring Hill, FL, the most frequently searched job titles are:

What job categories do people searching Remote Customer Advocate jobs in Spring Hill, FL look for?

The top searched job categories for Remote Customer Advocate jobs in Spring Hill, FL are:

What cities near Spring Hill, FL are hiring for Remote Customer Advocate jobs?

Cities near Spring Hill, FL with the most Remote Customer Advocate job openings:

Remote Customer Advocate jobs near you
Infographic showing various Remote Customer Advocate job openings in Spring Hill, FL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,335 per year, or $18.4 per hour.

Customer Success Manager, LATAM - Portuguese

NinjaOne

Tampa, FL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Description
About the Role
As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone interaction you will be the lead point of contact for all matters specific to your accounts, and will build and maintain strong, long-lasting customer relationships. As the Customer Success Manager you will be the expert in best practices and product adoption negotiating contracts and offering additional products and services to help the customer recognize the benefits of NinjaOne's Solutions while growing and maximizing profit for the company.
Location- Hybrid in Tampa, FL or Austin, TX- (In the office 4 days per week Mon, Tues, Thurs, & Friday)
What You'll be Doing
  • You will be responsible for growing your individual book of business within your portfolio of existing accounts

  • Proactively engage and reach out to your accounts on a regular basis

  • As the "single point of contact" for those accounts, you will build relationships to identify, qualify, sort, and develop your own cross-sell and up-sell opportunities

  • Communicate with customers and react to client requirements quickly and efficiently

  • Analyze and understand the customer needs to present a solution that meets the customer requirements

  • Nurture, build, and maintain strong relationships with stakeholders to ensure customer satisfaction and to find growth opportunities

  • Research and document relevant contact information for existing leads in Salesforce

  • Utilize Salesforce to ensure activities are documented properly, opportunities are forecasted accurately, and information regarding the opportunity is communicated appropriately

  • Maintain knowledge of market conditions and competitive activities

  • Other duties as needed

About You
  • You have exceptional consultative skills, including the ability to communicate clearly, actively listen, inspire, project confidence, and overcome objections

  • As customer advocate and product expert you excel at influencing and inspiring customers

  • Polished verbal and written communication skills

  • Resilient and calm, you are able to guide customers through issues and escalations

  • You have a proven track record in achieving and maintaining sales targets

  • You have extensive IT knowledge

  • Bachelor's degree (preferred)

  • As an experienced Account Manager, you enjoy "owning" a portfolio of accounts and guiding them through the customer journey

About us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You'll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunities for growth and advancement.
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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