Be Seen First
Tampa, FL · Remote
$20/hr
Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all ... Responds to borrower inbound calls concerning their account, ensuring high quality service ...
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Be Seen First
Tampa, FL · Remote
$20/hr
Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all ... Responds to borrower inbound calls concerning their account, ensuring high quality service ...
New Port Richey, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
New Port Richey, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Lutz, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Lutz, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Wesley Chapel, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Wesley Chapel, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Brooksville, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Brooksville, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Spring Hill, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Spring Hill, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Harbor, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Harbor, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Clearwater, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Clearwater, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$19 - $20.50/hr
We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything ... Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage ...
Tampa, FL · Remote
$19 - $20.50/hr
We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything ... Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage ...
Tampa, FL · On-site +1
$19 - $20.50/hr
We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything ... Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage ...
Tampa, FL · On-site +1
$19 - $20.50/hr
We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything ... Inbound/Outbound Calls Deliver the highest level of customer service experience consistently Manage ...
Tampa, FL · Remote
$15 - $20.50/hr
... Customer Service Representative - Travel . In this role, you will assist clients with travel ... Ability to work independently in a remote environment * Comfortable using email, online platforms ...
Tampa, FL · Remote
$15 - $20.50/hr
... Customer Service Representative - Travel . In this role, you will assist clients with travel ... Ability to work independently in a remote environment * Comfortable using email, online platforms ...
Tampa, FL · Remote
$15 - $20.50/hr
About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role ...
Tampa, FL · Remote
$15 - $20.50/hr
About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role ...
Clearwater, FL · Remote
$14.75 - $20/hr
About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role ...
Clearwater, FL · Remote
$14.75 - $20/hr
About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role ...
Tampa, FL · Remote
$10 - $15/hr
We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...
Tampa, FL · Remote
$10 - $15/hr
We are looking for a motivated and professional Customer Service Representative to join our team as an independent contractor. In this role, you will be responsible for providing excellent customer ...
Tampa, FL · Remote
$15 - $20.50/hr
Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...
Tampa, FL · Remote
$15 - $20.50/hr
Calling and receiving calls from clients/Customer Satisfaction Scheduling appointments with clients who request our benefits, or who they referred Advising, presenting and explaining products ...
Lutz, FL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Lutz, FL · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Clearwater, FL · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Clearwater, FL · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Brooksville, FL · Remote
$12.75 - $17/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Brooksville, FL · Remote
$12.75 - $17/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Spring Hill, FL · Remote
$13.25 - $17.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
Spring Hill, FL · Remote
$13.25 - $17.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...
$8.36 - $9.68
2% of jobs
$9.68 - $10.99
4% of jobs
$10.99 - $12.31
11% of jobs
$13.04 is the 25th percentile. Wages below this are outliers.
$12.31 - $13.63
15% of jobs
The median wage is $14.84 / hr.
$13.63 - $14.94
20% of jobs
$14.94 - $16.26
15% of jobs
$17.16 is the 75th percentile. Wages above this are outliers.
$16.26 - $17.58
13% of jobs
$17.58 - $18.89
7% of jobs
$18.89 - $20.21
6% of jobs
$20.21 - $21.53
4% of jobs
$21.52 - $22.84
3% of jobs
$8
$15
$22
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
$20/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 16 days ago
7.1
Based on 8 frontline employees who took The Breakroom Quiz
Join a winning team of innovative thinkers, seasoned mortgage professionals, and financial experts. Build your career at Planet—recognized as a Top Mortgage Employer by National Mortgage Professional.
Job Summary
The primary purpose of the Remote Customer Service Representative I is to resolve all borrower inquiries on current mortgage loans received either via inbound/outbound calls.
Work Schedule - Monday - Friday 9:30 a.m. - 6:00 p.m./EST with 1 Saturday per month required and we offer a monthly bonus program!!
Essential Duties and Responsibilities
Position Requirements
Education
Experience
Functional/Technical Skills
Environmental/Physical Demands
Work is typically performed in a standard office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sustain predictable work attendance, communicate with others, frequently required to stand, walk, sit, and use arms, hands and fingers to reach, handle or touch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Pursuant to the Americans with Disabilities Act, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of an employee. The Company reserves the right to amend or modify this document at any time and without notice.
Benefits
Our benefits package includes 3 comprehensive Cigna or Kaiser medical plans, dental, and vision insurance. We provide short term and long-term disability insurance, basic life insurance, 401(k), and 11 employer paid holidays. In addition, we offer supplemental benefits to include life insurance, critical illness and accident plans.
Planet Home Lending does not accept unsolicited resumes or candidate submissions from recruiters or employment agencies. In the absence of an enforceable, fully executed agreement for a specified position, Planet Home Lending has no obligation to pay any compensation or recruiter fee of any kind. In the event a recruiter, agency or other similar third-party submits a resume or candidate without a valid binding agreement, Planet Home Lending explicitly reserves the right to pursue and hire those candidate(s) without any obligation or compensation to the referring party. Any unsolicited resumes, referrals, or candidate submissions, including those communicated to a member of the Human Resources team or a hiring manager, shall be deemed the property of Planet Home Lending. If you or your agency would like to be considered as a future recruiting partnner.
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