Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
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Saint Petersburg, FL · Remote
$16.50 - $22.25/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Tampa, FL · Remote
$20/hr
Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all ... Responds to borrower inbound calls concerning their account, ensuring high quality service ...
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Tampa, FL · Remote
$20/hr
Job Summary The primary purpose of the Remote Customer Service Representative I is to resolve all ... Responds to borrower inbound calls concerning their account, ensuring high quality service ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Tampa, FL · Remote
$15 - $20.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Tampa, FL · Remote
$15 - $20.50/hr
Next Stop Travel is a remote-based organization providing structured planning and coordination ... The Customer Service Representative is responsible for assisting with client requests, organizing ...
Tampa, FL · Remote
$15 - $20.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Tampa, FL · Remote
$15 - $20.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Bradenton, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bradenton, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$17 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
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Saint Petersburg, FL · Remote
$17 - $19/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
New Port Richey, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
New Port Richey, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Brandon, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Brandon, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Clearwater, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Clearwater, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Harbor, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Harbor, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Largo, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Largo, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Lutz, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Lutz, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Riverview, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Riverview, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Tampa, FL · Remote
$14.10 - $16.25/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
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Tampa, FL · Remote
$14.10 - $16.25/hr
Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... We are seeking a dedicated and customer-focused Customer Service Representative to join our team.
Clearwater, FL · Remote
$14 - $15.50/hr
This is a remote role; but must reside within 50 miles of the Clearwater, FL Office at 4400 140th ... The CSR will process all customer orders in accordance with the established company standards and ...
Clearwater, FL · Remote
$14 - $15.50/hr
This is a remote role; but must reside within 50 miles of the Clearwater, FL Office at 4400 140th ... The CSR will process all customer orders in accordance with the established company standards and ...
$8.43 - $9.75
2% of jobs
$9.75 - $11.08
4% of jobs
$11.08 - $12.40
11% of jobs
$13.14 is the 25th percentile. Wages below this are outliers.
$12.40 - $13.73
15% of jobs
The median wage is $14.95 / hr.
$13.73 - $15.06
20% of jobs
$15.06 - $16.38
15% of jobs
$17.30 is the 75th percentile. Wages above this are outliers.
$16.38 - $17.71
13% of jobs
$17.71 - $19.04
7% of jobs
$19.04 - $20.36
6% of jobs
$20.36 - $21.69
4% of jobs
$21.69 - $23.02
3% of jobs
$8
$16
$23
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
$16.50 - $22.25/hr
Full-time
Re-posted 10 days ago
Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.
The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.
Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.
Customer Service Representative ResponsibilitiesHandle high amounts of incoming calls
Produce sales leads
Identify and evaluate customers' needs to deliver satisfaction
Build sustainable relationships of trust through open and interactive discussion
Provide accurate, valid and comprehensive information by using the right methods/tools
Reach personal/customer service team sales targets and call handling quotas
Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Go the extra mile to engage customers
Some proven customer support experience or experience as a client service representative
Track record of not just reaching, but exceeding quota requirements
Strong phone administration skills and active listening capabilities
Experience with CRM systems and practices
Customer orientation and capacity to adapt/respond to different types of characters
Exceptional communication and presentation skills
Ability to multi-task, prioritize, and control time effectively
