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Remote Inbound Customer Service Representative Jobs Near Me

Customer Service Representative

Dublin, OH · On-site

$15 - $20.50/hr

The Customer Service Representative will manage inbound customer calls, understand our customer needs, build the order in our operating system, and then follow with customers after the service to ...

New

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

Our Expectations of an Inbound CSR: * Save Attempt EVERY TIME: We require a save attempt to be made on every cancellation request. * One Call Resolution: Do everything you can to solve the issue ...

... Offer Remote Contract with Potential to Extend Starts August 24th, 2026 Why You'll Love This Job ... Experience with 80+ inbound calls a day in a high-volume healthcare call center * Technical ...

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Remote Inbound Customer Service Representative information

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$26

How much do remote inbound customer service representative jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for remote inbound customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
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What cities are hiring for Remote Inbound Customer Service Representative jobs? Cities with the most Remote Inbound Customer Service Representative job openings:
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A map of the United States highlighting the number of Remote Inbound Customer Service Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Inbound Customer Service Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.
Customer Service Representative

Customer Service Representative

Ace Handyman Services

Columbus, OH • On-site

$17 - $19/hr

Other

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.


Ace Handyman Services rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

120th of 229 rated repair and maintenance companies


Job description

Customer Service Representative

Ace Handyman Services Columbus is looking for a friendly, organized, and detail-oriented Customer Service Representative (CSR) to join our growing team. As the first point of contact for homeowners, you'll play a critical role in creating an exceptional customer experience while helping keep our craftsmen's schedules full and productive. If you enjoy talking with people, staying organized, multitasking, and helping customers solve problems, we'd love to hear from you.

What You'll Do Customer Service & Scheduling

  • Answer inbound customer calls and respond to inquiries professionally and promptly
  • Return missed calls and follow up with customers
  • Contact new leads and convert inquiries into booked appointments - No cold calls!
  • Follow up on estimates and outstanding opportunities
  • Schedule appointments and coordinate customer projects
  • Manage and optimize craftsmen schedules to maximize productivity
  • Generate sales opportunities through proactive customer communication

Additional Responsibilities As training and workload allow, you may also:

  • Collect customer deposits
  • Process payments
  • Conduct customer satisfaction follow-ups
  • Assist with administrative projects and office support functions
  • Support other operational needs as assigned

Here is just some of what we have to offer:

  • Competitive pay ranging from $17-$19 per hour
  • Health insurance
  • Vision and Dental
  • Vacation
  • Performance bonuses and spiffs
  • Flexible - 12 work from home days per year
  • Advancement and growth opportunities
  • Regular pay reviews
  • Plus more!

What We're Looking For Qualifications Required

  • High school diploma or equivalent
  • Exceptional customer service and phone communication skills
  • Strong verbal and written communication abilities
  • Excellent organizational and time-management skills
  • Strong attention to detail and problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Comfortable learning and using scheduling, CRM, and office software systems
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to type at least 40 words per minute
  • Self-motivated with the ability to work independently and as part of a team

Preferred

  • Associate degree in business, communications, administration, or a related field
  • Experience in customer service, scheduling, dispatching, call center operations, or office administration
  • Experience in a home services, construction, or trades-related business
  • Sales, lead conversion, or appointment-setting experience

About Ace Handyman Services Columbus

Ace Handyman Services Columbus is locally owned and operated and proudly serves homeowners throughout Central Ohio. We help customers complete home maintenance, repair, and improvement projects by connecting them with skilled, professional craftsmen who deliver exceptional service and quality workmanship.


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