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Remote Inbound Customer Service Representative Jobs in Toronto, ON

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

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Remote Inbound Customer Service Representative information

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$10

$13

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How much do remote inbound customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote inbound customer service representative in Toronto, ON is $13.40, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $14.91 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

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For Remote Inbound Customer Service Representative jobs in Toronto, ON, the most frequently searched job titles are:

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The top searched job categories for Remote Inbound Customer Service Representative jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Toronto, ON with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $27,869 per year, or $13.4 per hour.

Bilingual Travel Customer Service Representative (English/French)

Mississauga, ON • Remote

Aspire Lifestyles
See more jobs at Aspire Lifestylesexternal

CA$20 - CA$22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

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Job description

Position Title: Bilingual Travel Customer Service Representative (English/French)

Location: Remote – Ontario, Canada

Start Date: September 2026

Position Type: Permanent, Full-Time

Pay Range: $20.00 - $22.00 CAD per hour

This is a newly created permanent position

Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail.

We are seeking highly skilled Travel Customer Service Representatives to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, delivering exceptional support for travel planning, reservations, itinerary coordination, and travel-related inquiries. From arranging and managing complex travel experiences to assisting with lifestyle services, dining, entertainment, events, and loyalty program benefits, you will provide personalized solutions that create seamless, unforgettable experiences for our clients while representing some of the world's most recognized brands.

Why you will love working with us:

· Competitive hourly rate + performance-based incentives

· Full-time (40 hours/week), Fixed Schedules

· Paid training

· RRSP Match

· Medical, Dental & Vision benefits

· Paid time off

· Remote Work from home opportunity

· No sales required

What you will do:

· Manage inbound customer requests through phone, email, and chat

· Provide accurate and timely support for customer inquiries and service requests

· Assist customers with travel-related or lifestyle loyalty program needs

· Document interactions and manage cases using company systems

· Maintain quality standards while meeting service and performance metrics

The goal of this role is to provide professional, seamless customer experience with every interaction.

What we are looking for in a successful candidate:

· A passion for helping customers and solving problems

· Strong communication and interpersonal skills

· The ability to multitask across multiple systems and requests

· Attention to detail and strong time management

· Comfort working in a fast-paced, performance-driven environment

Experience:

· Minimum 2 years of interactive customer service experience

· Call center or high-volume service experience preferred

· Hospitality, travel, tourism, airline, hotel, or loyalty program experience is highly valued

· Personal global travel experience is an asset

· Travel and Tourism diploma or equivalent preferred.

· Experience working with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is highly valued

· An investigative mindset with a passion for creating extraordinary customer experiences

Language Opportunities:

We are currently recruiting individuals who are professionally fluent (verbal and written) in English and French.

Please note: Language placement may vary depending on the client program supported.

Work Requirements:

· Must be located in Ontario, Canada

· Ability to work a flexible schedule including evenings, weekends, and holidays

· Have a private work-from-home environment with reliable hardwired internet

· Ability to pass required background screening

· High school diploma or equivalent is required.

Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Company Description

Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.