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Remote Inbound Customer Service Representative Jobs in Toronto, ON

Aspire Lifestyles

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Remote Travel Customer Service Representative

Mississauga, ON · Remote

CA$22 - CA$26/hr

Position Title: Remote Travel Customer Service Representative (Bilingual) Location: Remote ... In this role, you will respond to inbound requests through phone, email, and chat, providing ...

Vosyn

ESG & CSR - Master-Level Internship

Etobicoke, ON · On-site +1

$32/hr

ESG & CSR - Master-Level Internship Level: Master's Level Internship Department: ESG & CSR ... Remote (with hybrid options in Toronto) Compensation: Hourly ($32) About Us: At Vosyn, we embrace ...

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How much do remote inbound customer service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote inbound customer service representative in Toronto, ON is $13.40, according to ZipRecruiter salary data. Most workers in this role earn between $11.01 and $14.91 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Toronto, ON?

For Remote Inbound Customer Service Representative jobs in Toronto, ON, the most frequently searched job titles are:

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The top searched job categories for Remote Inbound Customer Service Representative jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Remote Inbound Customer Service Representative jobs?

Cities near Toronto, ON with the most Remote Inbound Customer Service Representative job openings:

Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Toronto, ON as of September 2026, with employment types broken down into 88% Full Time, 3% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $27,869 per year, or $13.4 per hour.

Remote Travel Customer Service Representative

Mississauga, ON • Remote

Aspire Lifestyles
See more jobs at Aspire Lifestylesexternal

CA$22 - CA$26/hr

Full-time

Medical, Dental, Vision, PTO

Posted 11 days ago

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Job description

Position Title: Remote Travel Customer Service Representative (Bilingual)

Location: Remote – Ontario, Canada

Start Date: October 2026

Position Type: Permanent, Full-Time

Pay Range: $24.00 - $26.00 CAD per hour

Language Opportunities: We are currently recruiting individuals who are fluent (verbal and written) in English/French and English/Cantonese.


This is a newly created permanent position

Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. Our agents play a key role in ensuring customers receive responsive, professional support while representing our clients with care and attention to detail. We are seeking highly skilled Bilingual Travel Customer Service Representatives who have GDS experience and are TICO certified to support global client programs and deliver world-class service to high-value customers.

In this role, you will respond to inbound requests through phone, email, and chat, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.


Why you will love working with us:

· Competitive hourly rate + performance-based incentives

· Full-time (40 hours/week), Fixed Schedules

· Paid training

· RRSP Match

· Medical, Dental & Vision benefits

· Paid time off

· Remote Work from home opportunity

· No sales required


What you will do:

· Deliver polished, professional service via phone, email, and chat

· Assist customers with travel-related, lifestyle loyalty program needs including guiding customers on how to get the most of their travel benefits

· Book and manage customized travel for flights, hotels, and car rentals using GDS systems

· Support members with cancellations, re-bookings, unexpected travel disruptions, and planning complex travel itineraries

The goal of this role is to provide professional, seamless customer experience with every interaction.


What we are looking for in a successful candidate:

· Strong geographical knowledge and genuine passion for travel

· A passion for helping customers and solving problems

· Strong communication and interpersonal skills

· The ability to multitask across multiple systems and requests

· Attention to detail and strong time management

· Comfort working in a fast-paced, performance-driven environment


Experience:

· Valid TICO certificate (required)

· Experience with GDS (Amadeus, Sabre, Galileo etc.) is highly valued

· Must possess relevant Travel Industry Certification in accordance with local requirements

· Hospitality, travel, or loyalty program experience is highly valued

· Minimum of 2 years of travel, airline, or hospitality experience

· Minimum of 2 years of interactive customer service experience

· Call center (1+ year) or high-volume service experience preferred

· Personal global travel experience is an asset


Language Opportunities:

We are currently hiring individuals who are fluent (verbal and written) in English and in one of the following languages:

· Cantonese

· French

Please note: Language placement may vary depending on the client program supported.


Work Requirements:

· Must be located in Ontario, Canada

· Flexibility to work variable shifts in a 24/7 operation (including evenings, weekends, and holidays

· Have a private work-from-home environment with reliable hardwired internet

· Ability to pass required background screening

· High school diploma or equivalent is required.


Aspire Lifestyles is committed to ensuring accessibility for all persons with a disability and to providing excellence in serving all customers including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Company Description

Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.