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Remote Inbound Customer Service Representative Jobs

TAD PGS, Inc

Call Center Representative

El Paso, TX · Remote

$13 - $19.50/hr

Remote Inbound Customer Service Representative (Work From Home) Position Title: Remote Inbound Customer Service Representative Start Date: July 20 Overview We are seeking professional and customer ...

TAD PGS, Inc.

Call Center Representative

El Paso, TX · Remote

$14/hr

Remote Inbound Customer Service Representative (Work From Home) Position Title: Remote Inbound Customer Service Representative Start Date: July 20 Overview We are seeking professional and customer ...

TAD PGS, Inc

Call Center Representative

Houston, TX · Remote

$14/hr

... focused Remote Inbound Customer Service Representatives to support a leading wireless ... communications company. In this role, you will handle inbound customer service calls, provide ...

TAD PGS, Inc.

Call Center Representative

Houston, TX · Remote

$14/hr

... focused Remote Inbound Customer Service Representatives to support a leading wireless ... communications company. In this role, you will handle inbound customer service calls, provide ...

Pavago

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (CSR) - Remote Inbound Support, Tickets, Chat & Phone Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends ...

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How much do remote inbound customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote inbound customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

More about Remote Inbound Customer Service Representative jobs
What cities are hiring for Remote Inbound Customer Service Representative jobs? Cities with the most Remote Inbound Customer Service Representative job openings:
What states have the most Remote Inbound Customer Service Representative jobs? States with the most job openings for Remote Inbound Customer Service Representative jobs include:
What job categories do people searching Remote Inbound Customer Service Representative jobs look for? The top searched job categories for Remote Inbound Customer Service Representative jobs are:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Remote Inbound Customer Service Representative

Remote Inbound Customer Service Representative

Adecco

Kalamazoo, MI • Remote

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Join the team at Adecco as a Remote Inbound Customer Service Representative, supporting a leading wireless communications company from the comfort of your home. If you have excellent communication skills, a passion for helping others, and the desire to provide top-tier customer support, this entry-level opportunity is perfect for you.

Position Overview:
As a Remote Inbound Customer Service Representative, you will handle incoming customer calls with professionalism and courtesy. Your primary responsibilities include resolving inquiries, providing accurate information, and ensuring an exceptional customer experience—all while working remotely.

Key Responsibilities:

  • Answer inbound customer service calls in a courteous and professional manner

  • Adhere to scripts, procedures, and client guidelines for consistency and quality

  • Provide accurate solutions and information to customer questions

  • Offer additional resources and assistance when appropriate

  • Document all customer interactions thoroughly and accurately

  • Escalate issues following established protocols

  • Maintain open communication with supervisors and team leads

  • Protect confidential customer information, ensuring privacy and security

  • Meet quality, attendance, and performance standards

Qualifications & Requirements:

  • No formal education required—entry-level positions available

  • Strong communication and listening skills

  • Technical equipment necessary to work efficiently:

    • Windows PC with Windows 10 or Windows 11

    • Minimum 8 GB RAM and Quad-Core processor

    • USB wired headset and dual monitors

    • Wired internet with minimum speeds of 80 Mbps download and 15 Mbps upload

  • Equipment and internet connections not permitted: MacBooks, Chromebooks, Satellite Internet, Mobile Hotspots, and wireless extenders

Schedule & Training:

  • Mandatory training from July 20 to July 31, Monday through Friday, 9:00 AM – 5:00 PM CST

  • Operating hours are 7 days a week; availability required

    • Monday - Friday: 12:00 PM – 10:00 PM EST

    • Weekends: 10:00 AM – 7:00 PM EST

Why Join Adecco?
This role offers a remote work environment with flexible scheduling, ongoing support, and opportunities for career growth within the customer service industry. You'll gain valuable experience working with a reputable organization and develop your skills in a dynamic, customer-focused setting.

If you’re looking for a rewarding entry-level position with room for advancement, apply today through Adecco!


Pay Details: $14.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.