Boca Raton, FL · Remote
$18 - $20/hr
This is a fully remote position Rack Industries is seeking a Customer Service Representative with ... Call center: 2 years of inbound/outbound phone experience (Required) * 8-hour shift * Appointment ...
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Boca Raton, FL · Remote
$18 - $20/hr
This is a fully remote position Rack Industries is seeking a Customer Service Representative with ... Call center: 2 years of inbound/outbound phone experience (Required) * 8-hour shift * Appointment ...
Jacksonville Beach, FL · Remote
$14.25 - $19.50/hr
SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...
Jacksonville Beach, FL · Remote
$14.25 - $19.50/hr
SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...
Miami, FL · Remote
$15.25 - $20.75/hr
... esponsible The Customer Service Representative is a REMOTE position responsible for servicing ... This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and ...
Miami, FL · Remote
$15.25 - $20.75/hr
... esponsible The Customer Service Representative is a REMOTE position responsible for servicing ... This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Orlando, FL · Remote
$15 - $20.25/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Orlando, FL · Remote
$15 - $20.25/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Port Orange, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Port Orange, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Naples, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Naples, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sanford, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sanford, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Opa Locka, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Opa Locka, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Melbourne, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Melbourne, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Jacksonville, FL · Remote
$14.75 - $20.25/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Jacksonville, FL · Remote
$14.75 - $20.25/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Tampa, FL · Remote
$15 - $20.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
Tampa, FL · Remote
$15 - $20.50/hr
We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations ...
North Port, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
North Port, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Panama City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Panama City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Plant City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Plant City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bradenton, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Bradenton, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sarasota, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Sarasota, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Jupiter, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Jupiter, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
$7.37 - $8.52
2% of jobs
$8.52 - $9.68
4% of jobs
$9.68 - $10.84
11% of jobs
$11.49 is the 25th percentile. Wages below this are outliers.
$10.84 - $12
15% of jobs
The median wage is $13.07 / hr.
$12 - $13.16
20% of jobs
$13.16 - $14.32
15% of jobs
$15.12 is the 75th percentile. Wages above this are outliers.
$14.32 - $15.48
13% of jobs
$15.48 - $16.64
7% of jobs
$16.64 - $17.80
6% of jobs
$17.80 - $18.96
4% of jobs
$18.96 - $20.12
3% of jobs
$7
$14
$20
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
$18 - $20/hr
Full-time
Medical, Dental, Vision, Retirement
Posted 15 days ago
This is a fully remote position
Rack Industries is seeking a Customer Service Representative with the Preferred:
Knowledge ofService Titan
Knowledge or experience usingHatch messaging
Customer Service Experience
in a Trade business environment such asPlumbing, HVAC, Electrical, or Generators
in Scheduling or/andDispatching
Customer service: 2 years in a Trade business environment. (Preferred)
Call center: 2 years of inbound/outbound phone experience (Required)
8-hour shift
Appointment scheduling: 1 year (Required)
Service Titan: 1 year (Required)
Hatch: 1 year (Required)
Dispatching: 1 year (Required)
Call center: 1 year (Required)
Data entry: 1 year (Required)
Work Location: Fully Remote- 401(k)
You should be proficient in:
