Palm Bay, FL · Remote
$13.75 - $18.50/hr
Remote Customer Service Representative - Must Live in Palm Bay, Florida Provide customer support to ... Serves as primary contact for inbound customer issues. Escalates more technical product-related ...
Palm Bay, FL · Remote
$13.75 - $18.50/hr
Remote Customer Service Representative - Must Live in Palm Bay, Florida Provide customer support to ... Serves as primary contact for inbound customer issues. Escalates more technical product-related ...
Fort Lauderdale, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Quick apply
Fort Lauderdale, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Orlando, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Quick apply
Orlando, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Fort Lauderdale, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Quick apply
Fort Lauderdale, FL · Remote
$85K - $150K/yr
As a Remote Inbound Representative, you will work directly with clients to understand their needs ... Background in sales, finance, or customer service is helpful, but not required Compensation & Perks
Jacksonville, FL · Remote
$14.50 - $19.50/hr
SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...
Jacksonville, FL · Remote
$14.50 - $19.50/hr
SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...
Miami, FL · Remote
$15.25 - $20.75/hr
... esponsible The Customer Service Representative is a REMOTE position responsible for servicing ... This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and ...
Miami, FL · Remote
$15.25 - $20.75/hr
... esponsible The Customer Service Representative is a REMOTE position responsible for servicing ... This role services our Travel Advisors and Guests via Inbound and Outbound Calls, Email, Chat and ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Saint Petersburg, FL · On-site +1
$15.25 - $20.50/hr
About the Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...
Orlando, FL · On-site +1
$57K - $100K/yr
Remote Inbound Sales Agent * 8403 South Park Circle, Orlando, Florida, United States, 32819 ... Provide outstanding service to ensure customer expectations are met or exceeded. Start Date: 9/4 ...
Orlando, FL · On-site +1
$57K - $100K/yr
Remote Inbound Sales Agent * 8403 South Park Circle, Orlando, Florida, United States, 32819 ... Provide outstanding service to ensure customer expectations are met or exceeded. Start Date: 9/4 ...
Saint Augustine, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Augustine, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Oviedo, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Oviedo, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Plant City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Plant City, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Stuart, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Stuart, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
North Port, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
North Port, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Coast, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Palm Coast, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Opa Locka, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Opa Locka, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Saint Petersburg, FL · Remote
$15.25 - $20.50/hr
Manage a high volume of inbound calls to meet and exceed client contractual obligations * Maintain ... Minimum of 2 years of customer service experience. * Proficiency in Microsoft Office Suite. Ability ...
Delray Beach, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Delray Beach, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Coral Springs, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Coral Springs, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hollywood, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
Hollywood, FL · Remote
$20/hr
Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...
$7.37 - $8.52
2% of jobs
$8.52 - $9.68
4% of jobs
$9.68 - $10.84
11% of jobs
$11.49 is the 25th percentile. Wages below this are outliers.
$10.84 - $12
15% of jobs
The median wage is $13.07 / hr.
$12 - $13.16
20% of jobs
$13.16 - $14.32
15% of jobs
$15.12 is the 75th percentile. Wages above this are outliers.
$14.32 - $15.48
13% of jobs
$15.48 - $16.64
7% of jobs
$16.64 - $17.80
6% of jobs
$17.80 - $18.96
4% of jobs
$18.96 - $20.12
3% of jobs
$7
$14
$20
A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.
To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.
A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.
For Remote Inbound Customer Service Representative jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Remote Inbound Customer Service Representative jobs in Florida are:
Cities in Florida with the most Remote Inbound Customer Service Representative job openings:
$13.75 - $18.50/hr
Full-time
Posted 13 days ago
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 71 rated call and contact centers
Remote Customer Service Representative - Must Live in Palm Bay, Florida
Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist.
Job Description
GENERAL DUTIES & RESPONSIBILITIES
Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
Processes a high volume of consumer inquiries of our products and services and resolves a targeted percentage of those inquiries.
Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
When unable to resolve problems in a reasonable amount of time, will escalate to appropriate resource. Follows up on escalated issues with coaching and mentoring to learn appropriate solution and expand overall knowledge.
Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
Updates customer information and ensures accurate entry of contact information.
Meets standards of job, such as quality standards, adherence to schedule and average handle time.
May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer.
Other related duties assigned as needed.
EDUCATION REQUIREMENTS
High school diploma or GED
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Knowledge of the company's products, services and business operations to enable resolution of customer inquiries
Excellent customer service skills that build high levels of customer satisfaction
Excellent verbal and written communication skills
Computer navigation and operation skills
Demonstrates effective people skills and sensitivities when dealing with others
Ability to work both independently and in a team environment
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