ZipRecruiter

Log In

2

Remote Inbound Customer Service Representative Jobs in Jacksonville, FL

Lincare

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve our military customers and support our white glove CPAP services * Must be based in the Mountain or

next page

Showing results 1-20

All JobsInbound Customer Service Representative JobsRemote Inbound Customer Service Representative JobsRemote Inbound Customer Service Representative Jobs in Jacksonville, FL

Remote Inbound Customer Service Representative information

See Jacksonville, FL salary details

$9

$17

$24

How much do remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote inbound customer service representative in Jacksonville, FL is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.38 per hour, depending on experience, location, and employer.

What does a remote inbound customer service representative do?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive as a remote inbound customer service representative?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

What are popular job titles related to Remote Inbound Customer Service Representative jobs in Jacksonville, FL? For Remote Inbound Customer Service Representative jobs in Jacksonville, FL, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service Representative jobs in Jacksonville, FL look for? The top searched job categories for Remote Inbound Customer Service Representative jobs in Jacksonville, FL are:
What cities near Jacksonville, FL are hiring for Remote Inbound Customer Service Representative jobs? Cities near Jacksonville, FL with the most Remote Inbound Customer Service Representative job openings:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in Jacksonville, FL as of August 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,226 per year, or $17.4 per hour.

Customer Service Rep

Lincare

Jacksonville, FL • Remote

$14.50 - $19.50/hr

Full-time

Re-posted 6 days ago

Lincare rating

7.0

Company rating: 7.0 out of 10

Based on 270 frontline employees who took The Breakroom Quiz

417th of 887 rated healthcare providers

Job description

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP

  • Experienced CSR with a love to serve our military customers and support our white glove CPAP services
  • Must be based in the Mountain or Pacific time zones
  • Come Join our Optigen Team on our mission to be the premiere CPAP provider in the nation!
This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician direction.
JOB FUNCTIONS:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • help with the training of employees
  • calculate figures and amounts in reference to frequency and doses dispensed
  • apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High SchoolDiploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry Required
  • Must meet any licensing requirementsnecessary for specific location
Physical Demands:
This employee must occasionally lift and/or move up to 25 pounds.

What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Lincare logo

About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

Social media

Facebook

View All Lincare Jobs

Apply