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Remote Inbound Customer Service Representative Jobs

Lincare

Customer Service Rep

Jacksonville, FL · Remote

$14.50 - $19.50/hr

SOUTHWEST / WEST COAST - REMOTE WORK FROM HOME CSR - CPAP * Experienced CSR with a love to serve ... Communicates with customers via inbound and outbound manual calls and outbound calls generated via ...

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How much do remote inbound customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote inbound customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Remote Inbound Customer Service Representative?

A typical day in this role involves answering incoming calls from customers, addressing their questions or concerns, and providing solutions or guidance based on company policies. You'll spend most of your time interacting with customers via phone, email, or chat while documenting each interaction in the company's CRM system. While you work independently from home, you'll usually be part of a virtual team, participate in regular check-ins, and have access to a supervisor or team lead for support. The workload and call volume can vary throughout the day, requiring adaptability and strong organizational skills to manage tasks efficiently.

What are the key skills and qualifications needed to thrive in the Remote Inbound Customer Service Representative position, and why are they important?

To excel as a Remote Inbound Customer Service Representative, you should have strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center technology, and sometimes VoIP phone systems is often required. Outstanding representatives exhibit patience, empathy, and the ability to remain calm under pressure. These competencies ensure high-quality customer interactions, efficient issue resolution, and satisfaction in a remote environment.

What is a Remote Inbound Customer Service Representative job?

A Remote Inbound Customer Service Representative handles incoming customer inquiries, orders, or issues via phone, email, or chat while working from home. They assist customers by providing information, resolving problems, and ensuring a positive customer experience. Strong communication skills, patience, and problem-solving abilities are essential for this role. Many companies provide training and necessary software to help representatives succeed. This position often requires a stable internet connection, a quiet workspace, and availability to work scheduled shifts.

More about Remote Inbound Customer Service Representative jobs
What cities are hiring for Remote Inbound Customer Service Representative jobs? Cities with the most Remote Inbound Customer Service Representative job openings:
What states have the most Remote Inbound Customer Service Representative jobs? States with the most job openings for Remote Inbound Customer Service Representative jobs include:
What job categories do people searching Remote Inbound Customer Service Representative jobs look for? The top searched job categories for Remote Inbound Customer Service Representative jobs are:
Remote Inbound Customer Service Representative jobs near you
Infographic showing various Remote Inbound Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Upfront Plumbing & Drains

Boise, ID • Remote

$18 - $22/hr

Full-time

Retirement, PTO

Posted 25 days ago

Job description

Upfront Plumbing, Drains, Heating, and Air is searching for a remote, full-time Customer Service Representative to join our growing team in Idaho (Boise area).


Pay: This full-time remote opportunity offers stability, year-round work, and competitive hourly pay ranging from $18 – $22, depending on your experience.


Benefits:

  • 401(k) plan
  • Vacation pay
  • Opportunities for professional growth and advancement
  • Supportive and collaborative work culture

If this sounds like the right opportunity, keep reading!


SCHEDULE FOR OUR CUSTOMER SERVICE REPRESENTATIVE:

You'll work a consistent, full-time schedule from 8 am to 5 pm, Monday through Friday, with occasional on-call rotation. This role is fully remote, allowing you to deliver outstanding service from your own professional setup at home.


YOUR ROLE AS A CUSTOMER SERVICE REPRESENTATIVE:

As a remote Customer Service Representative, you will be the first point of contact for our customers each day. You will answer and manage a steady stream of inbound calls, keeping conversations on track and gathering all the right information without letting calls stack up. You will schedule jobs accurately and strategically, matching the right technician to the right job at the right time, all while understanding urgency, location, and skill sets. Your day will involve acting as the communication hub between customers, technicians, and management, relaying updates and changes so everyone stays aligned. You will communicate clearly with technicians and internal teams, ensuring no one is left in the dark and mistakes are avoided. You will follow through on every job from start to finish, confirming appointments, handling reschedules, updating notes, and making sure nothing falls through the cracks.


In order to do this, you'll need the following:

  • Residence in Idaho (Boise area)
  • Ability to work remotely with your own computer, monitors, phone, and high-speed internet suitable for a call-heavy role
  • Skills in clear and professional communication in a fast-paced, high-volume call environment
  • Strong decision-making and real-time problem-solving abilities
  • Accountability for follow-through and closing the loop on customer needs
  • Commitment to reliability, clarity, and consistency

OUR COMPANY

For nearly two decades our company has been serving the community a unique and fresh service experience. Our ability to improve terrible situations and maintain excellent health and sanitation standards for our community has earned us a well-trusted reputation. We are licensed, bonded, and insured meaning we get jobs done fast and done right.

We are a team of highly motivated individuals who thrive in a laid-back and easy-going environment. Our culture allows us to strive for success while never losing our passion. We aim to be a long-standing company where employees can build lifelong careers and have a place to endlessly succeed. Our team enjoys feeling valued and appreciated while being a part of a company that never stops growing.


BE OUR NEW CUSTOMER SERVICE REPRESENTATIVE!

Start your journey by completing our quick and easy mobile-friendly application. We can't wait to hear from you!

Apply