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Contract Virtual Customer Success Manager Jobs (NOW HIRING)

NextDeavor Inc.

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

Vectra

Customer Success Manager

OR · Remote

Scaled Customer Success Manager About Vectra Vectra AI delivers a new class of advanced threat ... Host weekly virtual Office Hours to provide customers with technical guidance, best practices, and ...

StarTech.com

Customer Success Manager

Chicago, IL

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

NICE

OR

Performance in the role is measured by retention, growth of contract values, while ensuring ... Customer Success Manager in the Cloud ecosystem * Ability to engage in technical dialogue with ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission (Hybrid working - 3 days a week ... Providing support and assistance throughout the contract lifetime * Identifying further use cases ...

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client ... Drive contract renewals and negotiate favorable terms. Client Advocacy: * Act as a client advocate ...

StarTech.com

Customer Success Manager

Seattle, WA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data ... SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · Remote

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data ... SaaS Customer Relationships: You're no stranger to ongoing relationship building and contract ...

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

PerformYard

Customer Success Manager

Arlington, VA · Remote

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Contract Management: Collaborate with internal teams to mitigate churn risks for high-value clients.

Cupix

Customer Success Manager

Round Rock, TX · On-site +1

We are seeking a talented and passionate Customer Success Manager Your Responsibilities: We're ... Ensure customers understand the value Cupix delivers to their business by conducting virtual or on ...

Keeper Security

Customer Success Manager

Work with clients to negotiate contract renewals, cross-sells and upsells * Work with clients to ... Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver ...

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All JobsContract Customer Success JobsContract Virtual Customer Success Manager Jobs

Contract Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do contract virtual customer success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for contract virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does a Contract Virtual Customer Success Manager typically collaborate with internal teams to address client needs?

As a Contract Virtual Customer Success Manager, you will regularly liaise with sales, support, and product teams to ensure clients' goals are met and any issues are resolved promptly. Collaboration often takes place via virtual meetings, email updates, and shared project management tools. You may be responsible for relaying customer feedback, coordinating onboarding processes, and advocating for client requirements in product discussions. This cross-functional teamwork is essential for delivering a seamless customer experience, especially in a remote environment.

What is the difference between Contract Virtual Customer Success Manager vs Contract Virtual Account Manager?

AspectContract Virtual Customer Success ManagerContract Virtual Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and relationship growth
Required SkillsCustomer service, communication, product knowledgeSales, relationship management, negotiation
Work EnvironmentRemote, client-facing, cross-functional teamsRemote, client-facing, sales-driven
Industry UsageTech, SaaS, subscription servicesTech, SaaS, enterprise solutions

While both roles involve remote client interaction, the Contract Virtual Customer Success Manager primarily focuses on ensuring customer satisfaction and retention, whereas the Contract Virtual Account Manager emphasizes managing client accounts and driving sales growth. Understanding these distinctions helps in selecting the right role based on your skills and career goals.

What is a Contract Virtual Customer Success Manager?

A Contract Virtual Customer Success Manager is a professional hired on a contract basis to remotely manage and support client relationships for a company’s products or services. Their main role is to ensure customers achieve their desired outcomes, resolve any issues, and help drive product adoption and satisfaction. They typically work from a remote location, using digital communication tools to interact with clients, monitor engagement, and deliver solutions. This role is often flexible and project-based, making it ideal for companies needing specialized support without a full-time hire.

What are the key skills and qualifications needed to thrive as a Contract Virtual Customer Success Manager, and why are they important?

To thrive as a Contract Virtual Customer Success Manager, you need expertise in customer relationship management, account management, and a solid understanding of SaaS or relevant service offerings, often supported by a bachelor's degree. Familiarity with CRM platforms like Salesforce, customer support tools such as Zendesk, and remote communication systems is typically required. Exceptional communication, problem-solving, and self-motivation are crucial soft skills for building trust and delivering value in a virtual environment. These skills ensure customer retention, satisfaction, and seamless service delivery despite the challenges of remote and contractual work.
More about Contract Virtual Customer Success Manager jobs
What cities are hiring for Contract Virtual Customer Success Manager jobs? Cities with the most Contract Virtual Customer Success Manager job openings:
What are the most commonly searched types of Virtual Customer Success Manager jobs? The most popular types of Virtual Customer Success Manager jobs are:
What states have the most Contract Virtual Customer Success Manager jobs? States with the most job openings for Contract Virtual Customer Success Manager jobs include:
What job categories do people searching Contract Virtual Customer Success Manager jobs look for? The top searched job categories for Contract Virtual Customer Success Manager jobs are:
Contract Virtual Customer Success Manager jobs near you
Infographic showing various Contract Virtual Customer Success Manager job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 62% In-person, 13% Hybrid, and 25% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

NextDeavor Inc.

San Jose, CA • On-site

$43.49 - $54.37/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Customer Success Manager
Full-time
San Jose, CA

You’ll be joining Adobe on a contract opportunity, employed through NextDeavor

Benefits You'll Love

NextDeavor offers health, vision and dental benefits for contract employees

Paid sick leave eligibility is contingent on state of residence

Optional 401k Plan (excludes employer match)

Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment

Become a Key Player as a Customer Success Manager

You will be accountable for overall customer success, driving renewals, adoption, and satisfaction to ensure long-term value realization for the client. You will build success plans, coordinate across internal and customer stakeholders including executive sponsors, and lead remediation efforts for at-risk accounts. This is a full-time role with a guaranteed 40 hours/week and an 8-hour shift. This is a 6 month contract in San Jose, CA. This is a hybrid position in San Jose.

Here's How You'll Make an Impact on the Team
  • Build and maintain customer success plans and account roadmaps that align to business goals
  • Drive adoption of the digital marketing platform and related products across stakeholder groups
  • Monitor account health, identify risk, and lead "get well" plans to remediate issues
  • Facilitate executive-level meetings, workshops, and presentations with C-suite stakeholders
  • Partner with cross-functional teams to act as the internal voice of the customer and influence product/process improvements
  • Use data to track adoption and progress along maturity curves and recommend actions
Here's What You'll Need to Be Successful in This Role

-4+ years of SaaS/digital marketing Customer Success experience

  • Strong communication, consulting, and conflict navigation skills
  • Program management experience navigating large organizations and driving change across groups
  • Experience with executive facilitation and presenting to C-suite audiences
  • Proven account planning skills and ability to prioritize under pressure
  • Bachelor's degree and/or relevant work experience
  • Knowledge of digital marketing/media software
  • Digital Marketing Platform Knowledge — Adobe Experience Cloud specifically, broader martech familiarity
Pay Range

$43.49 - $54.37/hour

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.

Apply with Pioneers here