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Flexible Virtual Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager About LNS: It is an exciting time to join LNS Research. We are a mission ... Flexible and supportive working environment This is a virtual role. Candidates must be in the USA ...

New

Customer Success Manager

$100K - $170K/yr

Retain full control as you deploy your own custom army of virtual security employees - each tasked ... About this Role Customer Success Manager at Blinkops serve as the trusted technical and business ...

We are seeking an Customer Success Manager to join our Sales department.   We offer a 100 ... Flexible and supportive working environment  This is a virtual role. Candidates must be in the ...

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray Drones DMR Technologies is seeking a relationship-driven Customer ... Support both in-person and virtual training. Customer Support Be the first call when customers need ...

Customer Success Manager Toronto, Canada Isolocity is a growing B2B SaaS company and a leading ... Full remote work opportunity - we are a virtual business * Flexible hours - performance measured by ...

New

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Customer Success Manager The world's largest organizations rely on Evident to help them protect ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...

Flexible paid time off (PTO) * Opportunity to influence product roadmap and company direction ... senior customer success, account management, or customer leadership roles as Monaire scales its ...

This role is intentionally flexible: like most account-management functions, balancing a portfolio ... offerings, such as Virtual Inspections, and performance against predetermined metrics.

Customer Success Manager At PEX, Customer Success isn't just a department -- it's the heart of our business. As a Customer Success Manager (CSM), you'll own the customer relationship from onboarding ...

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Customer Success Manager OpenLoop is looking for a Customer Success Manager to join our team ... Flexible Spending/Health Savings Accounts * Flexible PTO * 401(k) + Company Match * Life Insurance ...

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Flexible Virtual Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do flexible virtual customer success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for flexible virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Virtual Customer Success Manager vs Virtual Account Manager?

AspectFlexible Virtual Customer Success ManagerVirtual Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingAccount management, sales, negotiation
Work EnvironmentRemote, collaborative with customer support teamsRemote, client-facing interactions
Industry UsageTech, SaaS, cloud servicesTelecommunications, software, services

While both roles involve remote work and client interaction, the Flexible Virtual Customer Success Manager primarily focuses on ensuring customer satisfaction and retention, whereas the Virtual Account Manager emphasizes managing client accounts and driving sales opportunities. Understanding these distinctions helps organizations assign the right responsibilities to each role.

What cities are hiring for Flexible Virtual Customer Success Manager jobs?

Cities with the most Flexible Virtual Customer Success Manager job openings:

What are the most commonly searched types of Virtual Customer Success Manager jobs?

The most popular types of Virtual Customer Success Manager jobs are:

What states have the most Flexible Virtual Customer Success Manager jobs?

States with the most job openings for Flexible Virtual Customer Success Manager jobs include:

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Customer Success Manager

About LNS: It is an exciting time to join LNS Research. We are a mission and vision-driven firm, focused on advising COOs and their teams to achieve transformational performance improvements in industrial safety, quality, productivity, and sustainability. We are seeking a Customer Success Manager to join our Sales department.

We offer a 100% remote work environment, an outstanding benefits package, and a team of personable and professional colleagues who will value and support your work. In this role, reporting to the Commercial Leader, you will be able to take pride in contributing directly to our organization's growth, the success of our clients, and putting your own stamp on our sales and business growth initiatives. Our Customer Success Manager will own client engagement, utilization, and value realization, ensuring clients fully leverage LNS Research through structured engagement tied to business outcomes. You will:

  • Be a core member of the Sales Team
  • Work closely with the different functional leaders at LNS Research

Primary Responsibilities

  • Execute a structured onboarding process for new advisory clients to ensure rapid time-to-value
  • Own client retention outcomes and drive renewals in partnership with Industry Principals
  • Close defined add-on engagements including strategy days, event sponsorships, and speaking engagements
  • Collaborate with Industry Principals and the analyst team on account strategy and sales alignment
  • Serve as the internal voice of the customer, channeling client feedback to the research and events team
  • Capture customer quotes, testimonials, and case studies for use in marketing and sales collateral
  • Recruit customer speakers and drive industrial customer attendance at LNS flagship event

Required Skills and Competencies

  • Strong understanding of manufacturing and/or supply chain operations.
  • Outstanding critical thinking and strategic planning skills.
  • Positive, high-activity, team-based individual.
  • Proven ability to recognize unspoken client needs and convert those insights to opportunities
  • Ability to engage, and manage C-level and senior-level relationships with peer-to-peer level confidence within large multinational companies.
  • Strong computer proficiency in Microsoft 365 products, including PowerPoint, as well as CRM, web conferencing services, and efficiency in email and internet applications.
  • Proficiency with using AI tools in daily work execution
  • Strong professional written, verbal, and presentation skills.

Education and Experience

  • Proven customer success experience with the proven ability to drive renewal through engagement
  • Minimum of 2-4 years experience in client-facing, account management, or customer success roles
  • Prior experience in an advisory, research, or professional services firm preferred
  • Experience managing a defined book of business with retention accountability
  • Bachelor's degree required

Along with a flexible and supportive culture, we have some great benefits and perks for our employees:

  • Medical, Dental & Vision coverage
  • Participation in company option plan
  • Company Paid Life Insurance
  • Short- & Long-Term Disability coverage
  • 401(k) with Company Match
  • Flexible Spending Account
  • Company Paid Tele-Heath Program
  • Flexible PTO with 11 paid Holidays
  • Employee Assistance Program
  • Employee Perks Discount Program
  • Flexible and supportive working environment

This is a virtual role. Candidates must be in the USA only. Minimal travel, as business needs require. Compensation will be commensurate with experience.

LNS Research is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. To learn more about LNS and its products and services, visit our website at: www.lnsresearch.com