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Flexible Virtual Customer Success Manager Jobs (NOW HIRING)

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide support for transitioning prospects into active users, often acting as a go-between with other ...

StarTech.com

Customer Success Manager

Newark, CA

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Valsoft Corporation

Customer Success Manager

Duluth, GA · On-site

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Justworks

Customer Success Manager

New York, NY

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... virtual events, & more! Recently named one of Atlanta's Coolest Companies & 50 on Fire by Atlanta ...

World Book

Customer Success Representative

Chicago, IL · On-site

Salary: $20/hour Customer Success Representative* Werelooking for a Customer Success Representative ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...

Trivium

Customer Success Manager

Miami, FL · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Fully remote work with flexible schedule within Eastern Time. * Opportunity to build and lead your ...

Metroll

Customer Success Manager

Fontana, CA

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

OneStep

Customer Success Manager

We are seeking a proactive Customer Success Manager to partner with clients, understand their goals ... Onboard new clients, Conduct virtual and in-person training sessions & create customized success ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...

Trivium

Customer Success Manager

Los Angeles, CA · Remote

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Fully remote work with flexible schedule within Eastern Time. * Opportunity to build and lead your ...

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All JobsCustomer Success JobsFlexible Virtual Customer Success Manager Jobs

Flexible Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do flexible virtual customer success manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for flexible virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Virtual Customer Success Manager vs Virtual Account Manager?

AspectFlexible Virtual Customer Success ManagerVirtual Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingAccount management, sales, negotiation
Work EnvironmentRemote, collaborative with customer support teamsRemote, client-facing interactions
Industry UsageTech, SaaS, cloud servicesTelecommunications, software, services

While both roles involve remote work and client interaction, the Flexible Virtual Customer Success Manager primarily focuses on ensuring customer satisfaction and retention, whereas the Virtual Account Manager emphasizes managing client accounts and driving sales opportunities. Understanding these distinctions helps organizations assign the right responsibilities to each role.

What cities are hiring for Flexible Virtual Customer Success Manager jobs? Cities with the most Flexible Virtual Customer Success Manager job openings:
What are the most commonly searched types of Virtual Customer Success Manager jobs? The most popular types of Virtual Customer Success Manager jobs are:
What states have the most Flexible Virtual Customer Success Manager jobs? States with the most job openings for Flexible Virtual Customer Success Manager jobs include:
Flexible Virtual Customer Success Manager jobs near you

Customer Success Manager

Streamline Healthcare Solutions

Kalamazoo, MI

$70K - $95K/yr

Full-time

Posted 19 days ago

Job description

Job Description:

About Streamline Healthcare Solutions:

Here at Streamline, we strive on building lasting and trusting relationships with our clients, and our employees set the bar.

Our mission is to build innovative technology solutions that empower people who improve behavioral health and quality of life of those in need. We are a high growth technology company that delivers web-based software for healthcare organizations to provide and coordinate all service delivery processes. Streamline has been offering software in the behavioral health marketplace since 2003. Streamline has built and maintains systems for some of the nation's premier behavioral health organizations using the latest web-based technology.

Streamline offers competitive compensation and benefits packages as well as a challenging, yet flexible, work environment that is conducive to collaboration and productivity. A career with Streamline Healthcare Solutions provides opportunities for growth and continued learning in a workplace where individual contribution is valued and recognized. Join us, and advance your career today with a company that is on the cutting edge of the behavioral healthcare technology industry.

The salary range for this position is $70,000 - $95,000 per year DOE. Employment visa sponsorship is not available for this position.

Job Summary for the Customer Success Manager

Customer Success Managers are responsible for managing multiple customer accounts to ensure satisfaction, maintain relevant industry and product knowledge, serve as an advocate and voice of the customer and coordinate across teams to ensure an exceptional customer experience.

Job Responsibilities for the Customer Success Manager

Manage multiple customer accounts:

Understand customer needs and priorities

Manage projects to ensure deliverables are met

Regular meetings to stay up to date with customer needs

Provide product and industry consultation

Facilitate timely access to resources needed

Facilitate sales of added functionality and modules to increase the customer's efficiency.

Frequent communication and meetings with other team members including product managers, developers, testers and other internal staff.

Maintain customer retention

Customer Satisfaction Rating of 85% or greater

Job Requirements for the Customer Success Manager

Bachelor's degree or higher in a related field.

Prior experience as a Customer Success Manager is desirable.

Experience in Project Management and Change Management

Leadership and Team Building Skills

Background experience in Behavioral Healthcare or in Electronic Medical Records is preferred.

Excellent interpersonal skills and effective written and oral communication skills.

Innovative

Critical thinking, problem solving abilities.

Willingness to travel up to 20%.

Willingness to work alternate schedules, as required.


Streamline Healthcare Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin, or any other characteristic protected under federal, state, or applicable local law.

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