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Flexible Virtual Customer Success Manager Jobs (NOW HIRING)

PerformYard

Customer Success Manager

Arlington, VA · Remote

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Level Data LLC

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data ... Flexible Work Environment : Embrace remote work, with occasion travel. If you're ready to ...

Aidoos

Customer Success Manager

Customer Success Manager New Skills Collaboration Communication Skills Customer Relationship Management Customer Success Management Digital Engagement Campaigns Documentation Skills Onboarding ...

Easy HR Group

Customer Success Manager

Customer Success Manager This is a remote position. Our client curates transformative experiences through world-class events. We need a Customer Success Manager who can guide attendees every step of ...

New

Invoice Cloud Inc

Customer Success Manager

Experience supporting clients in person and via virtual communication tools (Teams/Zoom ... Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays * Mental health ...

Regroup

Customer Success Manager

Customer Success Manager Regroup Mass Notification -- a global company with headquarters in Dallas ... Great culture, flexible work environment, fully remote work opportunity * Salary plus opportunities ...

Murj

Customer Success Manager

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

FlowX.AI

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager FlowX.AI is an agentic AI platform for large-scale, mission-critical ... Flexible with working hours - this isn't a 9-to-5 role, and you may need to start earlier to ...

Octagos

$110 - $120/hr

Customer Success Manager US 7 days ago Requisition ID: 1127 Salary Range: $110,000.00 To $120,000 ... With fast bi-directional EHR integrations, and flexible, cost-effective implementation, Octagos ...

Blue Prism Group

Customer Success Manager

Customer Success Manager SS&C Blue Prism Document Automation is seeking a Customer Success Manager to join our small, collaborative Customer Success team. Do you enjoy partnering with team members to ...

New

Monaire

Customer Success Manager

Somerville, MA · On-site

... Flexible paid time off (PTO) • Opportunity to influence product roadmap and company direction • ... senior customer success, account management, or customer leadership roles as Monaire scales its ...

P3 Hotel Software

Customer Success Manager

Boulder, CO · On-site

The new Customer Success Manager will work alongside the team in Boulder and Dublin to help the ... Other benefits: Healthcare, flexible working hours. * Salary depends on your level of experience ...

Brains and Motion Education

Customer Success Manager

$175K - $200K/yr

Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer ... Flexible Time Off Equal Employment Opportunity & Diversity Brains & Motion Education is proud to be ...

New

IDT Inc

Customer Success Manager

San Jose, CA · On-site

$29K/yr

Customer Success Manager The Customer Success Manager is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a natural ...

Revvim

Customer Success Manager

$100K - $110K/yr

Flexible PTO and sick time off. * FSA medical and dependent care with matching. * Professional ... The Customer Success Manager works to drive value that leads to expansion, revenue growth, and ...

New

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Flexible Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do flexible virtual customer success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for flexible virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Flexible Virtual Customer Success Manager vs Virtual Account Manager?

AspectFlexible Virtual Customer Success ManagerVirtual Account Manager
Primary FocusCustomer retention, onboarding, and success strategiesManaging client accounts, upselling, and renewals
Required SkillsCustomer relationship management, communication, problem-solvingAccount management, sales, negotiation
Work EnvironmentRemote, collaborative with customer support teamsRemote, client-facing interactions
Industry UsageTech, SaaS, cloud servicesTelecommunications, software, services

While both roles involve remote work and client interaction, the Flexible Virtual Customer Success Manager primarily focuses on ensuring customer satisfaction and retention, whereas the Virtual Account Manager emphasizes managing client accounts and driving sales opportunities. Understanding these distinctions helps organizations assign the right responsibilities to each role.

What cities are hiring for Flexible Virtual Customer Success Manager jobs?

Cities with the most Flexible Virtual Customer Success Manager job openings:

What are the most commonly searched types of Virtual Customer Success Manager jobs?

The most popular types of Virtual Customer Success Manager jobs are:

What states have the most Flexible Virtual Customer Success Manager jobs?

States with the most job openings for Flexible Virtual Customer Success Manager jobs include:

Flexible Virtual Customer Success Manager jobs near you

Customer Success Manager

PerformYard

Arlington, VA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Ready to join a fast growing, and category leading SaaS company? Do you want to build a career in customer success? Do you want to get involved in technology but love supporting customers? Are you looking for a company that will invest time in your development, support your professional growth and listen to your ideas? If yes, then keep reading!

PerformYard has developed a simple and effective product that drives our customer's employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team...that's where you come in!

As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product. You'll interact with executives and professionals from across a diverse customer base to aid clients in achieving their goals for using PerformYard in their organizations. You will partner with customer personnel to implement PerformYard. This includes supporting product configuration to meet customer-specific needs, providing consultative advice and best practice information, leading training (from one-on-one support to large group, virtual sessions) - all to create a successful and happy customer!

This is a 100% Remote position - now & forever

Requirements

What You'll Do:

  • Create long lasting satisfaction for professionals at all points of their customer lifecycle in order to retain their business and grow revenue
  • Establish a trusted advisor relationship with each customer through the onboarding and training process to drive the value of our products long term
  • Respond to phone calls and emails to support adoption, usage and expansion within the customer base
  • Meet or exceed aggressive responsiveness and quality goals
  • Be the voice and advocate of our customer - work with leadership and product teams to identify process improvements or product requirements to help resolve any customer facing issues, test any new product ideations and improve satisfaction
  • Utilize Salesforce and additional internal tools in order to create the best possible business and service level outcomes for our customers
  • Proactively influence team culture by actively participating in team and company activities and opportunities for feedback

What you'll Bring:

  • Bachelor's Degree
  • Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management, Account Support or related experience, preferably in software
  • Detailed and action oriented, with ability to manage multiple requests, respond quickly and with high quality, and problem solve on the fly
  • Enthusiastic and proactive self-starter with ability to communicate
  • Empathy for customer experience, and a desire to make customers successful
  • Understanding or previous use of CRM, Customer Success or Help software tools
  • Excited to operate in a fast paced start-up environment

Bonus Points:

  • A desire to do and achieve brilliant things!
  • Authentically curious, you love learning and improving yourself
  • Integrity is fundamentally important to you
  • You want to make a real difference
  • You are naturally entrepreneurial and Street smart

Benefits

In addition to your compensation plan we also have medical, dental, and vision health insurance benefits w/ HSA plan, disability insurance, 401k plan, generous PTO, paid holidays and other benefits.

Apply