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Freelance Virtual Customer Success Manager Jobs (NOW HIRING)

Fiverr

Customer Success Manager

Manhattan, NY · On-site +1

$80K - $88K/yr

Description Being in Customer Success means showing up for freelancers who build their livelihoods on Fiverr. From onboarding specialists to strategic account managers, we're looking for those who ...

Motivosity

Customer Success Manager

Lehi, UT · Hybrid

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but Motivosity is a bucket list company and except for the last three years, now's the most exciting time ...

StarTech.com

Customer Success Manager

PA · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

DMR TECHNOLOGIES INC

Customer Success Manager

Lafayette, LA · On-site

$35K - $55K/yr

Customer Success Manager - Spray DronesPosition Summary DMR Technologies is seeking a relationship ... Support both in-person and virtual training. Customer Support Be the first call when customers need ...

StarTech.com

Customer Success Manager

FL · Remote

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

StarTech.com Ltd.

Customer Success Manager

The Customer Success Manager plays a critical role in advancing this mission by building strategic relationships with IT professionals within Global 5000 organizations. By understanding customer ...

Boutique Recruiting

Customer Success Manager

$70K - $80K/yr

Customer Success Manager Salary Range: $70,000 - $80,000 + Annual Bonus / DOE The Customer Success Manager (CSM) serves as the primary point of contact for pharmaceutical and biotechnology clients.

Evident.io

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager The world's largest organizations rely on Evident to help them protect ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...

Oma Robotics

Customer Success Manager

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

Lone Wolf Technologies

Customer Success Manager

$75K - $85K/yr

As a Customer Success Manager at Lone Wolf, you will own the ongoing success of a portfolio of ... Conduct regular, proactive virtual meetings (1:1 or group) based on customer needs, segment, risk ...

PerformYard

Customer Success Manager

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

PerformYard

Customer Success Manager

Arlington, VA · On-site +1

... large group, virtual sessions) - all to create a successful and happy customer! This is a 100 ... Customer Success Manager should have a minimum of 2+ years of Customer Success, Account Management ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

World Book

Customer Success Representative

Chicago, IL · On-site

$20/hr

Customer Success Representative* We're looking for a Customer Success Representative to build ... management, or a similar role * Comfortable with frequent virtual customer interactions and ...

Valsoft Services

Customer Success Manager

Customer Success Manager At Qmatic, our purpose is clear: a world where everyone can access the services they need. For more than 40 years, we have shaped how people connect with essential services ...

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Freelance Virtual Customer Success Manager information

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$83.1K

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How much do freelance virtual customer success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for freelance virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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Freelance Virtual Customer Success Manager jobs near you

Customer Success Manager

Fiverr

Manhattan, NY • On-site, Remote

$80K - $88K/yr

Full-time

Re-posted 3 days ago

Job description

Description
Being in Customer Success means showing up for freelancers who build their livelihoods on Fiverr. From onboarding specialists to strategic account managers, we're looking for those who combine genuine care with business instinct and find it highly satisfying to watch someone else win. So if you take client success personally, the Fiverr Customer Success team might be for you.
Fiverr is looking for a Customer Success Manager who will drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed. The potential candidate will be responsible for assisting Fiverr's sellers to leverage the platform to gain business growth and success.
The ideal candidate is a relationship builder with a genuine passion for the success of their customers. The candidate should be a proactive problem solver with impressive communication and presentation skills.
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
The US base salary range for this full-time position is $80,000 - $88,000. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job-related qualifications, and alignment with market data. In addition to salary, this position may be eligible for equity and benefits.
What am I going to do?
  • Onboard high-value customers with a full demo
  • Build and maintain strong, long-lasting customer relationships
  • Increase retention and growth of Fiverr's most valuable customers
  • Represent the voice of the customer to provide feedback and insights via high touch relationships into core product and marketing processes
  • Identify business opportunities with customers and generate outstanding customer business experience to improve retention
  • Be a trusted partner for the customers on the use-case and product functionality to enhance their performance and growth
  • Conduct presentations to educate our customers with best practices to utilize business opportunities and product functionalities
  • Provide strategic advice to our customers to increase their loyalty to Fiverr.
  • Utilize AI tools to gain further customer insights

Requirements
  • 1-2 years account management or customer success experience in tech required.
  • Fluent English is a must; proficiency in an additional language is preferred.
  • Excellent verbal and written communication skills.
  • Experience delivering customer-focused solutions and conducting onboarding webinars.
  • Strong analytical skills to translate data into insights and create structure in ambiguous situations.
  • Passion for technology and Gig Economy.
  • Preferred experience with Salesforce and G Suite, particularly Sheets and Slides.
  • Experience using AI tools

Equal opportunities
At Fiverr, we know that talent has no single face. We welcome talent from everywhere and everyone because it makes everything we build better. Need accommodations? Just ask. And if this role excites you but you don't tick every box, apply anyway. The best people rarely fit the mold exactly.

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