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Freelance Virtual Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Customer Success Manager Pillar is actively looking for someone who loves to help others succeed while providing scalable support (via content) to users looking for support in launching their ...

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...

As a Customer Success Manager, you'll develop your skills in customer engagement, project ... virtual events, & more! • Recently named one of Atlanta's Coolest Companies & 50 on Fire by ...

Customer Success Manager Lehi, Utah, United States; New York, New York, United States Director of Customer Success Lehi, Utah, United States; Remote Manager of Sales Compensation Lehi, Utah, United ...

Regional Customer Success Manager The Regional Customer Success Manager plays a pivotal role in driving the success of a portfolio of Autodesk's largest regional customers, primarily within the ...

The Customer Success Manager is the primary point of contact for existing customers and responsible for the successful onboarding of new accounts. The Customer Success Manager will help the customer ...

Customer Success Manager

Kalamazoo, MI · On-site

$80K - $85K/yr

Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...

Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

Eaton\'s Digital Office is seeking a Customer Success Manager to support our expanding portfolio of Brightlayer software solutions. This role will orchestrate the post-sale customer journey, helping ...

Customer Success Manager Brooklyn Health is solving the measurement problem in mental health through accurate, objective, and sensitive measurement of symptoms, enabling precision neuroscience in ...

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Freelance Virtual Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do freelance virtual customer success manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for freelance virtual customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Can you be a freelance virtual customer success manager?

Yes, a freelance virtual customer success manager can work independently for multiple clients, often remotely, using tools like CRM software and communication platforms. Success in this role typically requires strong communication skills, industry knowledge, and the ability to manage customer relationships effectively on a flexible schedule.

What cities are hiring for Freelance Virtual Customer Success Manager jobs?

Cities with the most Freelance Virtual Customer Success Manager job openings:

What are the most commonly searched types of Virtual Customer Success Manager jobs?

The most popular types of Virtual Customer Success Manager jobs are:

What states have the most Freelance Virtual Customer Success Manager jobs?

States with the most job openings for Freelance Virtual Customer Success Manager jobs include:

Customer Success Manager

GetChange Corp

San Francisco, CA • On-site

$75K - $90K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Job description

Customer Success Manager

San Francisco, California, United States Job Openings Customer Success Manager

About Change

At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex and beauty innovators like Topicals, Change is spearheading the next generation of giving through transparent and efficient payments.

Job Description

As the Customer Success Manager at Change, your primary goal is to champion customer satisfaction and growth. Your role includes conducting regular check-ins, identifying growth opportunities, and overseeing key payment operations, all aimed at fostering long-term customer relationships. You're the key link between the sales, finance, and product teams at Change, facilitating a smooth onboarding journey for new customers. You will love this job if you are a natural relationship builder with a keen sense of detail.

Responsibilities
  • Develop and evangelize Change's customer success processes
  • Foster strong relationships with our customer base by conducting regular calls and championing their needs internally
  • Serve as the trusted advisor for payments and compliance, educating customers about our product benefits and offering insights on charitable giving
  • Identify and pursue expansion opportunities within our customer base in coordination with the sales team
  • Gather customer insights and feedback to guide the product roadmap
  • Quickly address customer inquiries and keep all FAQs up-to-date
Who You Are
  • 2+ years of experience in a client-facing role, ideally customer success, account management, or sales
  • Great at building processes from the ground up, detail-oriented, and have excellent time management skills
  • Adaptable, driven, and excited to work in a fast-paced, evolving environment
  • Eager to learn about payment processing and giving compliance
  • Excellent communication and relationship-building skills
  • Able to work from our office in San Francisco's financial district
  • Bonus points for startup experience
Pay And Benefits
  • Work with the most talented team in giving tech
  • Competitive salary, equity, and benefits package
    • Health, Vision, Dental, 401K
    • Unlimited PTO
    • The base salary is $75,000- $90,000 USD. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors.
    • If you are extended an offer, that offer will be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you solely for employment purposes.