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Remote Customer Support Mychart Jobs (NOW HIRING)

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96K - $139K/yr

... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...

FlowFox

Remote Customer Support Specialist

Arlington, VA · Remote

$17 - $23/hr

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in ...

Essence Journey

Remote Customer Support Specialist

Atlanta, GA · Remote

$17.25 - $23.25/hr

Remote Customer Support Specialist We are seeking a remote customer support specialist to assist customers with general inquiries, simple issue resolution, and account-related questions. This role is ...

Essence Journey

Remote Customer Support Associate

Orlando, FL · Remote

$16.25 - $22.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

Essence Journey

Remote Customer Support Associate

San Diego, CA · Remote

$18.50 - $25.50/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team. This role is ideal for a detail-oriented professional who thrives ...

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How much do remote customer support mychart jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for remote customer support mychart in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Remote Customer Support Mychart vs Remote Medical Receptionist?

AspectRemote Customer Support MychartRemote Medical Receptionist
CredentialsBasic healthcare customer support, often no formal medical certification requiredHigh school diploma or equivalent; some roles may prefer medical office experience
Work EnvironmentRemote, working from home, handling online patient portalsRemote or in-office, managing patient check-ins and scheduling
Industry UsageHealthcare, patient portal support, telehealth servicesHealthcare, front desk, appointment scheduling
Search & Comparison IntentUnderstanding remote patient portal support rolesDistinguishing between online support and in-person reception roles

Remote Customer Support Mychart primarily involves assisting patients with online portal issues and providing support via digital channels. In contrast, Remote Medical Receptionist focuses on managing patient check-ins, scheduling, and administrative tasks, which may be remote or in-person. Both roles serve the healthcare industry but differ in responsibilities and required credentials.

More about Remote Customer Support Mychart jobs
What cities are hiring for Remote Customer Support Mychart jobs? Cities with the most Remote Customer Support Mychart job openings:
What are the most commonly searched types of Customer Support Mychart jobs? The most popular types of Customer Support Mychart jobs are:
What states have the most Remote Customer Support Mychart jobs? States with the most job openings for Remote Customer Support Mychart jobs include:
What job categories do people searching Remote Customer Support Mychart jobs look for? The top searched job categories for Remote Customer Support Mychart jobs are:
Remote Customer Support Mychart jobs near you
Infographic showing various Remote Customer Support Mychart job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
Epic MyChart Analyst - Remote

Epic MyChart Analyst - Remote

Cedars Sinai

Los Angeles, CA • On-site, Remote

$96K - $139K/yr

Full-time

Posted yesterday

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

37th of 1,001 rated hospitals

Job description

Job Description
Grow your career at Cedars-Sinai!
Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.
The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What you will be doing:
The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
  • Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
  • Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
  • Drives patient engagement through our patient portal.
  • Runs queries to report on various metrics.
  • Participates in an on-call rotation to provide off-hours end user support.
  • Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.

*Prefer someone living locally or willing to relocate to LA area, but open to remote in Approved States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Qualifications
Experience Requirements:
Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.
MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.
Epic reporting and data analytics knowledge a plus.
Experience with Epic Ambulatory and/or other Epic modules, preferred.
Educational/Certification Requirements:
High School Diploma/GED required.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic MyChart certification required.
Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.
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