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Full Time Customer Support Mychart Jobs (NOW HIRING)

AccuLynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

Acculynx

Full-Time Customer Support Agent

Beloit, WI · On-site

$17.75 - $23.75/hr

AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any ...

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96.32K - $139.67K/yr

... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...

Brook & Whittle

Customer Support Coordinator

Guilford, CT · On-site

$22 - $24/hr

Brook + Whittle, one of the fastest-growing, sustainable, printing solutions companies, is currently seeking a full-time Customer Support Coordinator. The position will be responsible for providing ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused ...

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How much do full time customer support mychart jobs pay per hour?

As of May 29, 2026, the average hourly pay for full time customer support mychart in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Support Mychart vs Full Time Customer Support Representative?

AspectFull Time Customer Support MychartFull Time Customer Support Representative
CredentialsBasic healthcare customer support certification or relevant experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentHealthcare setting, often in hospitals or clinics, using Mychart platformCall centers, retail, or office environments handling various customer inquiries
Industry UsagePrimarily in healthcare, focusing on patient portal supportBroadly in retail, tech, and service industries
Search & Comparison IntentHealthcare-specific, focusing on patient portal support rolesGeneral customer support roles across industries

Full Time Customer Support Mychart roles are specialized in healthcare, primarily assisting patients with Mychart portals, requiring healthcare-related knowledge. Full Time Customer Support Representative positions are more general, supporting customers across various industries without specific healthcare focus.

What cities are hiring for Full Time Customer Support Mychart jobs? Cities with the most Full Time Customer Support Mychart job openings:
What are the most commonly searched types of Customer Support Mychart jobs? The most popular types of Customer Support Mychart jobs are:
What states have the most Full Time Customer Support Mychart jobs? States with the most job openings for Full Time Customer Support Mychart jobs include:
Full Time Customer Support Mychart jobs near you

Full-Time Customer Support Agent

AccuLynx

Beloit, WI • On-site

$17.75 - $23.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 15 days ago

Job description

Working for AccuLynx:
AccuLynx is a fast-growing SaaS provider of CRM/project management software for roofing contractors. With more than 10 years in the business and impressive year-over-year revenue growth, we have quickly established ourselves as the leading software product in this multi-billion dollar industry.
AccuLynx is looking for a Full-Time Customer Support Agent to join us in our Beloit, WI office! A Customer Support Agent will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best Customer Support Agents are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer Support Agents can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving also comes naturally to Customer Support Agents. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The end goal
is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. If this sounds interesting to you, please read on!
What You Will Do:
  • Manage large amounts of incoming calls, identifying needs and assisting customers with the use of our industry leading web-based application
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, updating ticket-tracking system with call details
  • Escalate trouble tickets to the correct department for resolution
  • Build sustainable relationships with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team KPI targets and call handling quotas
  • Follow communication procedures, guidelines and policies
  • Perform other related duties as assigned

Your Qualifications:
  • High school degree or Associates degree in IT related field (preferred)
  • 1-3 years of prior customer support experience and strong customer orientation
  • Excellent verbal and written communication skills; must be able to communicate effectively with end users with a variety of levels of technological knowledge
  • Technology must be a passion
  • Ability to prioritize and manage time effectively; taking both calls and chats from customers while documenting
  • Must be able to sit for extended periods of time

Why We Love AccuLynx:
AccuLynx's success as the #1 business management software for roofing contractors over the past 17 years is thanks to us investing in our employees, maintaining company values and focusing on a strong company culture. Our positive work environment has allowed us to retain employees that have been with us since our company's inception and has provided the solid groundwork for us to develop an industry-leading product while exceeding our customer's expectations. Because of our commitment to our company values and culture, we were recently officially recognized as a Great Place to Work Certified™ organization, with 90% of our employees naming AccuLynx as a great place to work.
We're proud to regularly be recognized for software, product and company culture achievements. Our team's shared belief in AccuLynx's mission promotes a culture of collaboration, innovation and fun. We have built a benefits program to match the strength of our team. This program includes:
  • Attractive compensation packages
  • Flexible paid time off - 3 weeks off in your first year!
  • Competitive health coverage (medical, dental, vision)
  • Free snacks and drinks
  • 401K matching and safe harbor contributions

Position is based in Beloit, WI only, and full-time remote work is not an option at this time. Applicants must be able to work legally within the United States, and we currently do not offer H1B Visa sponsorship. Please, no 3rd party inquiries.
AccuLynx is an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.

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