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Overnight Customer Support Mychart Jobs (NOW HIRING)

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

... Customer Support team. Essential Functions: * Responds to inbound telephone inquiries and ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

CardWorks

Associate, Customer Support

Lake Mary, FL · On-site

$15.25 - $21/hr

The Customer Support Associate I serves as a primary point of contact for accountholders in a call ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...

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How much do overnight customer support mychart jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight customer support mychart in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

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Overnight Customer Support Mychart jobs near you
Infographic showing various Overnight Customer Support Mychart job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Epic MyChart Analyst - Remote

Cedars Sinai

Los Angeles, CA • Remote

Full-time

Re-posted 17 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

42nd of 1,065 rated hospitals

Job description

Grow your career at Cedars-Sinai!

Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.

The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.

Why work here?

Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

What you will be doing:

The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.

  • Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
  • Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
  • Drives patient engagement through our patient portal.
  • Runs queries to report on various metrics.
  • Participates in an on-call rotation to provide off-hours end user support.
  • Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.

*Prefer someone living locally or willing to relocate to LA area, but open to remote in Approved States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*

Experience Requirements:

Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.

MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.

Epic reporting and data analytics knowledge a plus.

Experience with Epic Ambulatory and/or other Epic modules, preferred.

Educational/Certification Requirements:

High School Diploma/GED required.

Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)

Epic MyChart certification required.

Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.

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