Carmel, IN · On-site
$19/hr
Email Customer Service Rep Location Carmel, IN | Onsite Compensation & Schedule • $19.00 per hour ... Will be supporting high-volume inbox and data processing workflows while partnering with internal ...
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Carmel, IN · On-site
$19/hr
Email Customer Service Rep Location Carmel, IN | Onsite Compensation & Schedule • $19.00 per hour ... Will be supporting high-volume inbox and data processing workflows while partnering with internal ...
Corte Madera, CA · Remote
$22.25 - $30/hr
Key Responsibilities: • Respond to tenant and client inquiries via email and messaging platforms ... records of customer interactions • Support general administrative and communication tasks ...
Corte Madera, CA · Remote
$22.25 - $30/hr
Key Responsibilities: • Respond to tenant and client inquiries via email and messaging platforms ... records of customer interactions • Support general administrative and communication tasks ...
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
$15 - $20/hr
... phone or email. Customer retention is a key element, so ensuring customer satisfaction and ... This Customer Support Job is For You If... You enjoy playing detective. Every property is different ...
$15 - $20/hr
... phone or email. Customer retention is a key element, so ensuring customer satisfaction and ... This Customer Support Job is For You If... You enjoy playing detective. Every property is different ...
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
Chattanooga, TN · On-site
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
Chattanooga, TN · On-site
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
New Haven, CT · Remote
$18 - $24.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
New Haven, CT · Remote
$18 - $24.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · Remote
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · Remote
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · On-site
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · On-site
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
Abilene, TX · On-site
$45K/yr
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
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Abilene, TX · On-site
$45K/yr
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
B2B Customer Support Specialist Essex - Frazer - Frazer, PA 19355 We are currently looking for a ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...
B2B Customer Support Specialist Essex - Frazer - Frazer, PA 19355 We are currently looking for a ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...
$18 - $22.75/hr
Customer Support Coordinator NOV is a leading provider of technology, equipment, and services to ... Communicating with customers via email/CRM regarding their requests * Utilizing software, databases ...
$18 - $22.75/hr
Customer Support Coordinator NOV is a leading provider of technology, equipment, and services to ... Communicating with customers via email/CRM regarding their requests * Utilizing software, databases ...
$17.75 - $24/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
$17.75 - $24/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
B2B Customer Support Specialist Essex - Frazer - Frazer, PA 19355 We are currently looking for a ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...
B2B Customer Support Specialist Essex - Frazer - Frazer, PA 19355 We are currently looking for a ... Receives customer orders by phone, email, customer website or EDI. * Enters orders and data into ...
Mettawa, IL · On-site
$66K - $95K/yr
Developing and implementing email customer segmentation, smart list and targeting strategy ... Support the generation and implementation of testing strategies, including Email A/B testing to ...
Mettawa, IL · On-site
$66K - $95K/yr
Developing and implementing email customer segmentation, smart list and targeting strategy ... Support the generation and implementation of testing strategies, including Email A/B testing to ...
$80K - $140K/yr
You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...
$80K - $140K/yr
You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...
$80K - $140K/yr
You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...
$80K - $140K/yr
You'll be on the front line, responding to email and chat requests for assistance from users. You'll be timely, professional, friendly, and highly responsive to customers. * A Chameleon: You'll ...
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
| Aspect | Overnight Email Customer Support | Customer Service Representative |
|---|---|---|
| Work Hours | Primarily overnight shifts | Daytime or flexible hours |
| Communication Method | Email primarily, some chat | Phone, email, chat |
| Work Environment | Remote or call center | Office or remote |
| Required Skills | Written communication, patience | Verbal and written communication |
Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.
Email Customer Service Rep
Location Carmel, IN | Onsite
Compensation & Schedule
• $19.00 per hour
• Monday–Friday between 8:00 AM–6:00 PM
• Project (scheduled through end of year)
Role Impact
The role will be monitoring email inboxes ensuring that all emails are responded to within 24 hours. Will be supporting high-volume inbox and data processing workflows while partnering with internal teams to prevent escalations and resolve issues quickly.
Key Responsibilities
• Manage and respond to high-volume email communications (approximately 26,000 per month) within one business day SLA
• Interpret insurance documents and multiple insurance types; respond directly or route to appropriate teams
• Maintain client-specific business rules and communicate updates to internal departments
• Process client and field requests including compliance reporting, insurance processing, loan status updates, and verification events
• Escalate client impacts as needed and collaborate with cross-functional teams to resolve discrepancies
• Research issues thoroughly, provide corrective actions, and prepare clear communications for clients and stakeholders
• Maintain quality standards to reduce risk and support state requirements
Minimum Qualifications
• High School Diploma or GED required
• 1–2 years of relevant client service or insurance experience preferred
• Strong written and verbal communication skills with ability to manage high-volume workloads
Core Tools & Systems
• Email management systems (e.g., Outlook or similar platforms)
• Loan servicing and insurance processing systems
• Case tracking and document management systems
Preferred Skills
• Experience in insurance, loan servicing, or financial services environments
• Ability to multi-task across multiple systems with strong attention to detail
• Demonstrated critical thinking, data analysis, and problem-solving skills
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
