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Overnight Email Customer Support Jobs (NOW HIRING)

TEKsystems

Email Customer Service Reps

San Mateo, CA · Remote

$16/hr

JOB DUTIES • Daily: • Review support requests and clarify customer complaints. • Determine ... email programs, and internet navigation • Ability to respond to customer inquiries with a high ...

ABDO Publishing Company

Be Seen First

Customer Service Rep

North Mankato, MN · On-site

$19/hr

The Customer Service Representative plays a key role in supporting customers through phone and email communication. Working within a small team, this position focuses on efficiently handling order ...

Mosquito Joe

Customer Support Specialist

Chattanooga, TN · On-site

$15 - $20/hr

... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...

Dawson

Customer Support

Columbus, OH · Remote

$18/hr

Customer Support Publishing $18.00 per hour Monday-Friday, shift scheduled within 7:00am-6:00pm ... Respond to customer inquiries by email across the company's publishing and educational brands

TruArc Health

Customer Support

Hemet, CA · On-site

$21 - $24/hr

The Customer Support Associate handles high volume of inbound and outbound calls. They listen to ... Responsible for entering accurate data from emails/telephone conversations into the call center ...

Reflex

Customer Support Coordinator

Austin, TX · On-site

$18.50 - $23.50/hr

Customer Support Coordinator Location: Austin, TX About Reflex Reflex is building the ... Proficiency with standard office and reporting tools (Excel/Google Sheets, email, CRM or ticketing ...

Hotplate, Inc

Customer Support

San Francisco, CA · On-site

$100K - $120K/yr

You'll proactively tackle tickets over phone, SMS, and email, while still thinking about how you ... What you need to be successful * 6 months of customer support experience in tech, ideally early to ...

Ironwood

Customer Support

Oxford, MS · On-site

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...

Pye Barker Fire and Safety LLC

Customer Support

Grapevine, TX · On-site

$15.75 - $20/hr

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. * Collects and enters orders for new or additional products or ...

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Overnight Email Customer Support information

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$12

$19

$28

How much do overnight email customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight email customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Customer Support vs Customer Service Representative?

AspectOvernight Email Customer SupportCustomer Service Representative
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Communication MethodEmail primarily, some chatPhone, email, chat
Work EnvironmentRemote or call centerOffice or remote
Required SkillsWritten communication, patienceVerbal and written communication

Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.

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Overnight Email Customer Support jobs near you
Infographic showing various Overnight Email Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support Chat/Email Specialist

Conservice

Logan, UT • On-site

$15.75/hr

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Conservice rating

7.2

Company rating: 7.2 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

39th of 53 rated energy and utility

Job description

CHAT/EMAIL SPECIALIST
Department: Customer Service
Schedule: Monday - Friday 8 am - 5 pm MT, or Monday - Friday 9 am - 6 pm MT
Wage: $15.75 per hour plus tier based performance pay
Location: Hybrid (In office Tuesday, Wednesday, and Thursday)
Overview
Working in support chat is a fast-paced environment using software to chat with residents in real time to answer their questions and resolve their concerns. Applicants may be considered for a chat or email position, or a hybrid combination of both. Email specialists review and respond to incoming email requests, questions, suggestions, and complaints from the primary Conservice email accounts. Your ability to manage these issues with speed and accuracy will help ensure that customer needs are met, and resolutions are found.
Responsibilities
Address customer service emails
  • Maintain availability in chat software and answer incoming chat requests
  • Maintain high level of quality and customer service in all communication
  • Keep management updated on e-mail volume and specific complaints or issues
  • Communicate with clients and other departments as necessary
  • Assure quality control of outgoing email
  • Submit and follow up on personal EWOK submissions relating to emails and accounts
  • Take on additional assignments or projects as needed
  • Phone use:
    • Inconsistent (up to 5% of a workday)
    • Outbound calls to leasing offices as needed

Qualifications
  • Excellent written communication
  • Strong organization and time management
  • Good verbal & internal communication skills
  • Ability to work independently and efficiently
  • Consistent attendance record
  • No written warnings last 90 days

Education & Experience
  • High School Diploma / GED or equivalent
  • Comfortable enough with computers to learn and utilize Conservice's internal software and document important information
  • Knowledge and familiarity with multiple LOBs (SF, CCS, etc...)
  • Past experience with chat/email customer communication helpful

What Conservice employees say

Pay

Benefits

Hours and flexibility

Workplace

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