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Overnight Email Customer Support Jobs (NOW HIRING)

Customer Support Specialist

Howell, NJ · On-site

$18 - $24.25/hr

Customer Support Specialists are responsible for fielding all customer inquiries, complaints, and requests in a timely and accurate way, via phone and email. Their ultimate goal is to provide ...

Customer Support

Milford, OH · On-site

$14.75 - $19/hr

... and email channels. Resolve customer issues at the first point of contact wherever possible, leveraging product knowledge and troubleshooting skills. Deliver a professional, empathetic, and ...

Customer Support

San Francisco, CA · On-site

$22 - $29.50/hr

... customer internally. What You'll Do ... Provide responsive, empathetic support via chat, email, and community channels, answering questions ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Address all inbound telephone calls and emails quickly, professionally and efficiently. * Address all customer callback requests in a professional and timely manner. * Provide complete array of ...

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... delivering unparalleled support, working directly with customers to provide a world-class ... Engage with members across phone, email, text, and other communication channels, delivering ...

Be Seen First

Customer Support

Louisville, KY · On-site

$18 - $25/hr

Key Responsibilities · Work closely with an assigned Account Manager(s) to support daily sales activities. · Communicate professionally with customers and vendors via phone and email. · Prepare ...

Customer Support Specialist

$18.50 - $24.75/hr

Provide customer support across chat, phone, and email channels, resolving issues in a timely and effective manner. * Diagnose and resolve technical issues, guiding customers through solutions and ...

Customer Support

Muscatine, IA · On-site

$20 - $22/hr

Address all inbound telephone calls and emails quickly, professionally and efficiently. * Address all customer callback requests in a professional and timely manner. * Provide complete array of ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

You'll work primarily through live chat and email, while partnering closely with Product ... Support customers through live chat and email, with limited phone support as needed. * Help ...

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

... delivering unparalleled support, working directly with customers to provide a world-class ... Engage with members across phone, email, text, and other communication channels, delivering ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Manage incoming/outgoing customer calls, emails, and live chats * Log conversations and interactions through our support solution * Handle customer complaints and questions while providing solutions

Customer Support Specialist

Fort Worth, TX · On-site

$17.25 - $23.25/hr

Customer Support Specialist We are seeking a dedicated and enthusiastic Customer Support Specialist ... Resolve customer complaints via phone, email, or chat in a professional manner. * Maintain an in ...

Showing results 21-40

Overnight Email Customer Support information

See salary details

$12

$19

$28

How much do overnight email customer support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for overnight email customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Overnight Email Customer Support vs Customer Service Representative?

AspectOvernight Email Customer SupportCustomer Service Representative
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Communication MethodEmail primarily, some chatPhone, email, chat
Work EnvironmentRemote or call centerOffice or remote
Required SkillsWritten communication, patienceVerbal and written communication

Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.

More about Overnight Email Customer Support jobs

What cities are hiring for Overnight Email Customer Support jobs?

Cities with the most Overnight Email Customer Support job openings:

What are the most commonly searched types of Email Customer Support jobs?

The most popular types of Email Customer Support jobs are:

What states have the most Overnight Email Customer Support jobs?

States with the most job openings for Overnight Email Customer Support jobs include:

Infographic showing various Overnight Email Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Customer Support

Flux Protocol, Inc

San Francisco, CA • On-site

$22 - $29.50/hr

Full-time

Re-posted 4 days ago


Key responsibilities

  • Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.

  • Become an expert in Flux's design environment to guide users through workflows and new features.

  • Investigate and triage technical issues, working with the engineering team to ensure timely fixes.


Job description

Why Flux
Flux is taking the hard out of hardware. To do this, we're building the world's first AI hardware engineer. Founded in 2019, our platform enables anyone to go from idea to manufacturable board using nothing more than a natural language prompt. This democratizes a process that has historically required years of specialized expertise.
We're going after a $15B+ electronic design automation market, backed by 8VC, Bain Capital Ventures, Liquid 2 Ventures, Outsiders Fund, Figma board member John Lilly, and GitHub founder Tom Preston-Werner. In February 2026, we closed a total of $37M in funding to accelerate that mission.
What happens when we unlock the ability for anyone to make hardware? We fundamentally reshape the world. That's our mission, and we're just getting started.
The Role
This is an opportunity to build a world‑class support function from the ground up. You'll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You'll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally.
What You'll Do
  • Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.
  • Become an expert in Flux's design environment so you can guide users through workflows and new features.
  • Investigate and triage technical issues, working with the engineering team to ensure timely fixes.
  • Create and maintain help center articles, FAQs, and tutorial content to empower users to self‑serve.
  • Analyze support tickets to identify recurring themes and propose improvements to product or documentation.
  • Champion customer feedback within Flux and work cross‑functionally to advocate for user needs.
  • Help define and refine support processes, metrics, and tools to scale our support operations as we grow.

What You'll Bring
  • You have at least 2 years of experience in customer support, customer success, or technical support roles at a software company.
  • You're an excellent communicator with strong writing skills and a passion for helping people.
  • You can translate complex technical concepts into clear, accessible language.
  • You're organized, detail‑oriented, and thrive in a fast‑paced startup environment.
  • You're comfortable using support software like ticketing and CRM systems.
  • Bonus: Familiarity with electronics design, CAD or EDA tools, or experience supporting technical/developer audiences.

Profile
Impact-oriented: You don't feel done until real people are getting real value from what you built.
Ambiguity-native: You thrive in the undefined. Our work is full of half-mapped terrain, soft constraints, and ideas that shift under your feet. That energizes you. You constantly update your intuitions as you go, and are excited to discover new and better ways to attack challenges we're still finding words to describe.
Collaborative: You share your thoughts early and often, and welcome debate and creative collaboration. Flux is a deeply collaborative company, and we believe that the best ideas can only win if they're said out loud.
Convention-averse: Flux is an AI-first company, building AI tooling, using AI tooling. We constantly experiment with new tools, techniques, and processes. You feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions.
Ownership mentality: You are a self-starter, bias toward action, and care deeply about the team and community who lean on you and your work.
Thanks for reading! Prior experience with HW or Electronics is not required - except for our Hardware internships! If the roles above don't fit you, we'd still love to have you in our network for upcoming opportunities. PS. We're always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials.
To get in touch, apply here or reach out to Talent@flux.ai and tell us a little about yourself!
Flux is an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.