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Trainee Email Customer Support Jobs (NOW HIRING)

... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...

BTS Customer Support Specialist

Phoenix, AZ · On-site

$17.50 - $23.50/hr

Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...

BTS Customer Support Specialist

New Haven, CT · Remote

$18 - $24.50/hr

Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...

BTS Customer Support Specialist

Phoenix, AZ · Remote

$17.50 - $23.50/hr

Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...

Sales Trainee

Denver, CO · On-site

$27.10 - $35.21/hr

The Sales Trainee allows the employee to prepare for a role as an Account Representative or a ... Moderate computer skills, including communicating internally and externally via email. * Customer ...

Sales Trainee

Denver, CO

$27.10 - $35.21/hr

The Sales Trainee allows the employee to prepare for a role as an Account Representative or a ... Moderate computer skills, including communicating internally and externally via email. * Customer ...

Customer Support Coordinator

Austin, TX

$18.50 - $23.50/hr

Customer Support Coordinator Location: Austin, TX About Reflex Reflex is building the ... Proficiency with standard office and reporting tools (Excel/Google Sheets, email, CRM or ticketing ...

Customer Support

Oxford, MS · On-site

$16 - $20.50/hr

Provide enthusiastic customer service for inbound/outbound phone and email support * Be compassionate and dedicated in handling escalated issues * Work closely and professionally with other ...

Manage inbound and outbound customer interactions via phone, chat, email, and other communication ... Support company projects involving customer data validation, account cleanup, and customer ...

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Trainee Email Customer Support information

See salary details

$26.5K

$38K

$57.5K

How much do trainee email customer support jobs pay per year?

As of Jul 28, 2026, the average yearly pay for trainee email customer support in the United States is $37,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $42,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Trainee Email Customer Support jobs? Cities with the most Trainee Email Customer Support job openings:
What are the most commonly searched types of Email Customer Support jobs? The most popular types of Email Customer Support jobs are:
What states have the most Trainee Email Customer Support jobs? States with the most job openings for Trainee Email Customer Support jobs include:
Email Customer Service Rep

Email Customer Service Rep

CornerStone Staffing

Carmel, IN • On-site

$19/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

Email Customer Service Rep


Location Carmel, IN | Onsite


Compensation & Schedule

• $19.00 per hour

• Monday–Friday between 8:00 AM–6:00 PM

• Project (scheduled through end of year)


Role Impact

The role will be monitoring email inboxes ensuring that all emails are responded to within 24 hours. Will be supporting high-volume inbox and data processing workflows while partnering with internal teams to prevent escalations and resolve issues quickly.


Key Responsibilities

• Manage and respond to high-volume email communications (approximately 26,000 per month) within one business day SLA

• Interpret insurance documents and multiple insurance types; respond directly or route to appropriate teams

• Maintain client-specific business rules and communicate updates to internal departments

• Process client and field requests including compliance reporting, insurance processing, loan status updates, and verification events

• Escalate client impacts as needed and collaborate with cross-functional teams to resolve discrepancies

• Research issues thoroughly, provide corrective actions, and prepare clear communications for clients and stakeholders

• Maintain quality standards to reduce risk and support state requirements


Minimum Qualifications

• High School Diploma or GED required

• 1–2 years of relevant client service or insurance experience preferred

• Strong written and verbal communication skills with ability to manage high-volume workloads


Core Tools & Systems

• Email management systems (e.g., Outlook or similar platforms)

• Loan servicing and insurance processing systems

• Case tracking and document management systems


Preferred Skills

• Experience in insurance, loan servicing, or financial services environments

• Ability to multi-task across multiple systems with strong attention to detail

• Demonstrated critical thinking, data analysis, and problem-solving skills


Legal Notice

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy