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Part Time Email Customer Support Jobs (NOW HIRING)

FlowFox

Remote Customer Support Specialist

Arlington, VA · Remote

$17 - $23/hr

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description ... Respond to customer emails and chats. * Support distribution-related inquiries. * Provide order and ...

Infojini Inc

Customer Support

Austin, TX · On-site

$16.75 - $21.50/hr

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ... Additional Information Part time.

PerLuxe Travels

Customer Support Executive

Atlanta, GA · Remote

... email, or text What We Offer: ∙ Fully remote. Work from anywhere ∙ Flexible hours ... part-time available) ∙ Comprehensive training and ongoing support ∙ A collaborative ...

Arrae

Customer Support Specialist

Los Angeles, CA · Remote

$19.50 - $26.25/hr

Handling incoming customer inquiries via phone, email, and chat Providing accurate information ... Part-Time) (LA) Remote Insurance Customer Service Representative (Unlicensed) Remote Mortgage ...

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Part Time Email Customer Support information

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How much do part time email customer support jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for part time email customer support in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Part Time Email Customer Support vs Part Time Chat Customer Support?

AspectPart Time Email Customer SupportPart Time Chat Customer Support
Communication MethodResponds via email, written communicationResponds via live chat, real-time text
Work EnvironmentTypically remote, independent workRemote or on-site, often multitasking
Required SkillsExcellent written communication, patienceFast typing, quick thinking, multitasking
Common UsageCustomer inquiries, support ticketsImmediate assistance, troubleshooting

While both roles involve assisting customers, Part Time Email Customer Support focuses on written responses via email, suitable for detailed, asynchronous communication. Part Time Chat Customer Support involves real-time text interactions, requiring quick responses and multitasking skills. The choice depends on your preferred communication style and work environment.

What cities are hiring for Part Time Email Customer Support jobs? Cities with the most Part Time Email Customer Support job openings:
What are the most commonly searched types of Email Customer Support jobs? The most popular types of Email Customer Support jobs are:
What states have the most Part Time Email Customer Support jobs? States with the most job openings for Part Time Email Customer Support jobs include:
Part Time Email Customer Support jobs near you

Customer Support Associate (Part Time)

BWH Plant Co

Orlando, FL • On-site

$16 - $17/hr

Part-time

Posted 5 days ago

Job description

Made by growers to give your plant the best. Organic Care Solutions Easy to use and safe for everyone in your home. All Supplies Everything you need to grow, care for, and nurture thriving plants.

The ultimate loyalty program you'll actually use. Facebook Group Blogs & Care Guides Care guides, tips, and hot topics for plant parents. Help Center Have a question?

There's probably an answer in here. BWH Plant Co is a digital garden center on a mission to make every thumb green. We're redefining how people shop for houseplants by creating an engaging, educational, and community-driven experience.

As we grow, we're hiring a part-time Customer Support Associate to help us deliver thoughtful, consistent, 5-star support. This is aremoterole, but you must be local to the Orlando area for training and occasional in-person meetings. About The Role You'll spend most of your time directly supporting customers across email, chat, social platforms, review channels.

Your focus will be answering product questions, helping with plant care, updating orders, troubleshooting delivery issues, and guiding customers through anything that comes up before or after they order. Because our support team is small (you'll be one of just two people handling day-to-day conversations), you will have a real impact on how we work. We rely on a "see something, say something, fix something" mindset where everyone helps improve the workflow, not just follow it.

Responsibilities Provide thoughtful, solution-oriented support across email, chat, social media, and review platforms Accurately document order issues and submit shipping claims Develop and maintain strong product and plant knowledge Support communication with B2B accounts Help update and create customer-facing help articles and internal documentation Support other projects as needed What We're Looking For This role may be great for you if: Are friendly, patient, and empathetic Communicate clearly and write well Notice patterns and can explain things concisely Stay organized and can prioritize effectively Learn quickly and enjoy picking up new information Are comfortable working remotely and adapting as processes evolve Requirements: 1-2 years of online customer support experience (email, chat, or social) Basic houseplant and plant-care knowledge Proficiency with computers and quick information retrieval Reside in the Orlando area for training and occasional in-person meetings Experience at a growing startup or small business Familiarity with CRM platforms such as Gorgias, Zendesk, Freshdesk Experience with Shopify, Slack, GSuite, and Shipstation 15-25 hours/week, including at least one weekend day $16-17/hour, depending on experience How To Apply Email a PDF of your resume to jointheteam@bwhplantco.com with the subject "Customer Support Associate - [your name]". We'd also love to hear what you're interested in, what makes the job appealing, and anything else you want to share! Get exclusive offers, green-thumb advice, and more.

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