Carmel, IN · On-site
$19/hr
Email Customer Service Rep Location Carmel, IN | Onsite Compensation & Schedule • $19.00 per hour ... Will be supporting high-volume inbox and data processing workflows while partnering with internal ...
Quick apply
Carmel, IN · On-site
$19/hr
Email Customer Service Rep Location Carmel, IN | Onsite Compensation & Schedule • $19.00 per hour ... Will be supporting high-volume inbox and data processing workflows while partnering with internal ...
Saint Petersburg, FL · On-site +1
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · On-site +1
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · Remote
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · Remote
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · Remote
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · Remote
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · On-site +1
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · On-site +1
... freelance business * A dedicated internal team who is here to support you and help you succeed ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Corte Madera, CA · Remote
$22.25 - $30/hr
Key Responsibilities: • Respond to tenant and client inquiries via email and messaging platforms ... records of customer interactions • Support general administrative and communication tasks ...
Corte Madera, CA · Remote
$22.25 - $30/hr
Key Responsibilities: • Respond to tenant and client inquiries via email and messaging platforms ... records of customer interactions • Support general administrative and communication tasks ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Mountain View, CA · On-site
$21.25 - $28.50/hr
Language Specialist (Customer Support (Email)) Location: Mountain View, CA Duration: 6-12 months Skills Required: * Must be fluent in verbal and written in English and any one (Norwegian, Swedish ...
Santa Clarita, CA · On-site
$17.25 - $22/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
Santa Clarita, CA · On-site
$17.25 - $22/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
$17.25 - $22/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
$17.25 - $22/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
$18 - $20/hr
Freelance part-time agreement Schedule : Monday - Friday 15h00-21h00 CET (9 AM-3 PM EST) or ... of Customer Support experience with demonstrated success in user-focused environments
$18 - $20/hr
Freelance part-time agreement Schedule : Monday - Friday 15h00-21h00 CET (9 AM-3 PM EST) or ... of Customer Support experience with demonstrated success in user-focused environments
$16.50 - $22.25/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
$16.50 - $22.25/hr
Woodward supports our members' wellbeing and regularly benchmarks with other companies in our ... Handle customer questions and issues via phone, email, customer portals, or chat following ...
New
$15 - $20/hr
... phone or email. Customer retention is a key element, so ensuring customer satisfaction and ... This Customer Support Job is For You If... You enjoy playing detective. Every property is different ...
$15 - $20/hr
... phone or email. Customer retention is a key element, so ensuring customer satisfaction and ... This Customer Support Job is For You If... You enjoy playing detective. Every property is different ...
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
Chattanooga, TN · On-site
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
Chattanooga, TN · On-site
$15 - $20/hr
... email. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. This Customer Support Job is ...
Phoenix, AZ · Remote
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · Remote
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
New Haven, CT · Remote
$18 - $24.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
New Haven, CT · Remote
$18 - $24.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · On-site
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Phoenix, AZ · On-site
$17.50 - $23.50/hr
Support customers via phone, email, CRM/ticketing systems, and remote sessions * Troubleshoot software issues by following documented procedures and workflows * Clearly document troubleshooting steps ...
Saint Petersburg, FL · On-site +1
Work and earn as much as you want freelancing * 24/7 support for freelancers * Webinars, resources ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Saint Petersburg, FL · On-site +1
Work and earn as much as you want freelancing * 24/7 support for freelancers * Webinars, resources ... Customer Service freelancers * Digital Marketing freelancers * Lead Funnel Expert freelancers * SEO ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
Provide phone and email customer support * Answer troubleshooting calls, build platform knowledge and provide technical assistance * Create and manage configurations of the Passare SaaS system for ...
$13.76 is the 25th percentile. Wages below this are outliers.
$10.82 - $15.03
36% of jobs
The median wage is $17.41 / hr.
$15.03 - $19.25
25% of jobs
$22.98 is the 75th percentile. Wages above this are outliers.
$19.25 - $23.47
16% of jobs
$23.47 - $27.69
6% of jobs
$27.69 - $31.91
2% of jobs
$31.91 - $36.12
4% of jobs
$36.12 - $40.34
4% of jobs
$40.34 - $44.56
3% of jobs
$44.56 - $48.78
0% of jobs
$48.78 - $52.99
0% of jobs
$52.99 - $57.21
3% of jobs
$10
$23
$57
| Aspect | Freelance Email Customer Support | Freelance Live Chat Support |
|---|---|---|
| Credentials | Basic customer service skills, communication skills | Similar credentials, often overlapping with email support |
| Work Environment | Remote, asynchronous communication | Remote, real-time interaction |
| Industry Usage | Common in e-commerce, SaaS, tech companies | Popular in online retail, tech support, service industries |
| Search & Comparison Intent | Often compared for communication methods and flexibility | Compared for immediacy and interaction style |
Freelance Email Customer Support and Freelance Live Chat Support both involve assisting customers remotely. Email support is asynchronous, allowing flexible response times, while live chat offers real-time interaction. Both roles require strong communication skills and are prevalent in similar industries, but differ mainly in communication speed and style.
Email Customer Service Rep
Location Carmel, IN | Onsite
Compensation & Schedule
• $19.00 per hour
• Monday–Friday between 8:00 AM–6:00 PM
• Project (scheduled through end of year)
Role Impact
The role will be monitoring email inboxes ensuring that all emails are responded to within 24 hours. Will be supporting high-volume inbox and data processing workflows while partnering with internal teams to prevent escalations and resolve issues quickly.
Key Responsibilities
• Manage and respond to high-volume email communications (approximately 26,000 per month) within one business day SLA
• Interpret insurance documents and multiple insurance types; respond directly or route to appropriate teams
• Maintain client-specific business rules and communicate updates to internal departments
• Process client and field requests including compliance reporting, insurance processing, loan status updates, and verification events
• Escalate client impacts as needed and collaborate with cross-functional teams to resolve discrepancies
• Research issues thoroughly, provide corrective actions, and prepare clear communications for clients and stakeholders
• Maintain quality standards to reduce risk and support state requirements
Minimum Qualifications
• High School Diploma or GED required
• 1–2 years of relevant client service or insurance experience preferred
• Strong written and verbal communication skills with ability to manage high-volume workloads
Core Tools & Systems
• Email management systems (e.g., Outlook or similar platforms)
• Loan servicing and insurance processing systems
• Case tracking and document management systems
Preferred Skills
• Experience in insurance, loan servicing, or financial services environments
• Ability to multi-task across multiple systems with strong attention to detail
• Demonstrated critical thinking, data analysis, and problem-solving skills
Legal Notice
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy
