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Customer Service Direct Hire Jobs (NOW HIRING)

Addison Group

Direct Hire Recruiter

Houston, TX · On-site

Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made "Best of Staffing ...

Addison Group

Direct Hire Recruiter

Dallas, TX · On-site

Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made "Best of Staffing ...

Addison Group

Direct Hire Recruiter

Houston, TX · On-site

$50K - $60K/yr

Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made "Best of Staffing ...

Addison Group

Direct Hire Recruiter

San Francisco, CA · On-site

Addison Group is one of the fastest growing private staffing firms in America that specializes in contract and direct hire staffing, as well as consulting services. We have made "Best of Staffing ...

LHH US

Customer Service Specialist

Broadview, IL

$25/hr

Customer Service Representative (Contract to Hire or Direct Hire | Fully Onsite) Position Summary We are looking for a reliable and customer-focused Customer Service Representative to join our client ...

LHH US

Customer Service Specialist

Broadview, IL

$25/hr

Customer Service Representative (Contract to Hire or Direct Hire | Fully Onsite) Position Summary We are looking for a reliable and customer-focused Customer Service Representative to join our client ...

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Customer Service Direct Hire information

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How much do customer service direct hire jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer service direct hire in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Direct Hire?

A Customer Service Direct Hire is a position in which a company hires an employee directly into their organization to handle customer inquiries, complaints, and support needs. Unlike temporary or contract roles, direct hire positions typically offer more job security, benefits, and opportunities for advancement. Employees in these roles act as the primary point of contact for customers, helping to resolve issues and ensure customer satisfaction. Companies often use direct hire to fill long-term, essential customer service roles. This approach can lead to better retention and a stronger commitment from employees.

What are the key skills and qualifications needed to thrive as a Customer Service Direct Hire?

To thrive as a Customer Service Direct Hire, you need excellent communication skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific product knowledge is typically required. Strong interpersonal skills, patience, and a positive attitude help individuals stand out in managing customer interactions. These skills and qualities are crucial for delivering effective support, ensuring customer satisfaction, and building lasting client relationships.

What are some common challenges faced in a Customer Service Direct Hire role, and how can they be addressed?

Customer Service Direct Hire professionals often encounter challenges such as handling high call volumes, managing difficult customers, and quickly adapting to new processes or technologies. Successful team members develop strong communication and problem-solving skills to resolve issues efficiently and maintain customer satisfaction. Access to ongoing training, supportive management, and collaboration with colleagues can help address these challenges and foster a positive work environment.

What is the difference between Customer Service Direct Hire vs Customer Support Specialist?

AspectCustomer Service Direct HireCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma; certifications vary by industry
Work EnvironmentOffice, call center, or remoteOffice, call center, or remote
Employer UsagePermanent staffing for customer service rolesSupport roles within customer service teams
Search & Comparison IntentHiring process, employment typeJob responsibilities, role differences

Customer Service Direct Hire refers to permanent employment positions for customer service roles, often with benefits and stability. Customer Support Specialist typically describes a role focused on assisting customers, which may be temporary or permanent. While both roles involve customer interaction, the direct hire status emphasizes employment type, making it a key factor in job searches and hiring decisions.

More about Customer Service Direct Hire jobs

What job categories do people searching Customer Service Direct Hire jobs look for?

The top searched job categories for Customer Service Direct Hire jobs are:

Customer Service Direct Hire jobs near you
Infographic showing various Customer Service Direct Hire job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Direct Hire Customer Service/Purchasing

PeopleShare Inc

Camp Hill, PA • On-site

$23/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Are you exceptional at providing top-tier customer service and communicating with vendors?
Direct Hire Customer Service/Purchasing Support Details:
Schedule:

  • Monday-Friday 8 am-5 pm
Pay Rate: $23/hr.
  • Prepare PO reports and shipping reports.
  • Confirm and input orders.
  • Communicate with vendors and customers to discuss discrepancies and other pertinent issues.
  • Provide support and assistance to fellow team members and departments as needed to meet company and team goals.
  • Confirm inventory and production schedules with vendors.
  • Perform post-submission activity for timely and accurate follow-up.
  • Act as a primary customer resource for calls, emails, and voicemails when a Sales Team member is out of the office.
Direct Hire Customer Service/Purchasing Support Requirements:
  • Ability to read and interpret documents such as training or procedure manuals and employee handbooks.
  • Proven writing skills, incorporating grammar, tone, and content that exemplify professional, exceptional customer service.
  • Ability to efficiently organize and manage multiple priorities.
  • Excellent interpersonal and communication skills.
  • Good grammar, voice, and diction.
  • Computer proficiency and keyboarding skills, including familiarity with Word and Excel.
  • Excellent customer service skills - friendly, courteous, and helpful.

PeopleShare is the leading Staffing Agency in the region, offering temporary-to-hire and permanent roles across eight states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics. Aerotek
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. machine operator, production warehouse
IND10
PeopleShare logo

About PeopleShare

Sourced by ZipRecruiter

Whether you’re a job seeker or a hiring manager, we have the experience, expertise and resources to provide hiring solutions that work for you. We specialize in temporary, temp-to-hire, and direct hire staffing roles in the clerical, financial and light industrial sectors. PeopleShare connects employers and temporary employees who hit the ground running on day one.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Collegeville, PA, US

Year founded

2005

Social media

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