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Part Time Playstation Customer Support Jobs (NOW HIRING)

Infojini Inc

Customer Support

Austin, TX

$16.75 - $21.50/hr

Overall Purpose: This position will provide support for AT&T Managed Customers. Roles ... Additional Information Part time.

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

Join SecurityMetrics Customer Support Team Come work for a company that cares about you and your ... Portuguese, Chinese/Mandarin, Spanish, French/Quebecois * Part-time positions are available upon ...

SecurityMetrics

Customer Support Rep

Orem, UT · On-site

$14.75 - $19/hr

Join SecurityMetrics Customer Support Team Come work for a company that cares about you and your ... Portuguese, Chinese/Mandarin, Spanish, French/Quebecois * Part-time positions are available upon ...

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Part Time Playstation Customer Support information

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How much do part time playstation customer support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for part time playstation customer support in the United States is $19.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $19.95 per hour, depending on experience, location, and employer.

What is a part time PlayStation Customer Support representative?

A Part Time PlayStation Customer Support representative is someone who assists PlayStation customers with issues related to their accounts, games, hardware, and services, but works fewer hours than a full-time employee. Their responsibilities include troubleshooting technical problems, answering questions about PlayStation products, and providing guidance with purchases or subscriptions. They typically communicate with customers via phone, email, or live chat, and are trained to deliver high-quality support while maintaining PlayStation's customer service standards. Part-time positions offer flexible schedules, making them ideal for students or those seeking supplementary income.

What are the key skills and qualifications needed to thrive as a part time PlayStation Customer Support representative?

To thrive as a Part Time Playstation Customer Support representative, you need strong customer service skills, problem-solving abilities, and a good understanding of gaming platforms, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and PlayStation hardware or software troubleshooting tools is typically required. Excellent communication, patience, and adaptability are standout soft skills for handling diverse customer inquiries and resolving issues efficiently. These skills ensure timely and effective support, leading to higher customer satisfaction and brand loyalty.

What are some common challenges faced by part time PlayStation Customer Support representatives, and how can they be managed?

Part-time PlayStation Customer Support representatives often encounter challenges such as handling high volumes of inquiries during peak gaming seasons, resolving complex technical issues remotely, and assisting customers who may be frustrated or upset. Successfully managing these challenges involves staying patient, using clear communication, and following established troubleshooting protocols. Team members are encouraged to collaborate by sharing knowledge and solutions, and ongoing training ensures representatives stay updated on the latest products and support tools, making it easier to provide effective assistance.

What is the difference between Part Time Playstation Customer Support vs Part Time Xbox Customer Support?

AspectPart Time Playstation Customer SupportPart Time Xbox Customer Support
CredentialsCustomer service experience, basic technical knowledge of Playstation productsCustomer service experience, basic technical knowledge of Xbox products
Work EnvironmentRemote or call center, gaming industry settingRemote or call center, gaming industry setting
Employer & IndustrySony Interactive Entertainment, gaming industryMicrosoft, gaming industry
Common Search IntentCustomer support roles for PlaystationCustomer support roles for Xbox

Both roles involve assisting gamers with technical issues, account management, and product inquiries. The main difference lies in the specific gaming platform supported—Playstation or Xbox—along with the associated product knowledge and brand-specific procedures.

More about Part Time Playstation Customer Support jobs

What cities are hiring for Part Time Playstation Customer Support jobs?

Cities with the most Part Time Playstation Customer Support job openings:

What are the most commonly searched types of Playstation Customer Support jobs?

The most popular types of Playstation Customer Support jobs are:

What states have the most Part Time Playstation Customer Support jobs?

States with the most job openings for Part Time Playstation Customer Support jobs include:

What job categories do people searching Part Time Playstation Customer Support jobs look for?

The top searched job categories for Part Time Playstation Customer Support jobs are:

Part Time Playstation Customer Support jobs near you
Infographic showing various Part Time Playstation Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,056 per year, or $19.3 per hour.

Part-Time: Customer Support Specialist

Opportunity Education Network

Denver, CO • Remote

$18.50 - $25/hr

Full-time, Part-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Part-Time: Customer Support Specialist 

Opportunity Education is seeking a part-time Customer Support Specialist to support educators, schools, and administrators using Feedback Forward, an app for daily exit tickets. The Customer Support Specialist will help educators and schools get the most from Feedback Forward by providing responsive support, troubleshooting technical issues, and strengthening the resources and processes that enable successful product adoption.

We are looking for someone who understands schools firsthand. The ideal candidate is a former teacher, educator, instructional technology specialist, or other school-based professional who is highly comfortable with technology and can understand both the technical problem a teacher is experiencing and the classroom realities that shape how the product is used. 

This role is up to 30 hours per week and is fully remote, with preference for candidates based in Denver. There is an opportunity for this position to grow into full-time employment.

Responsibilities

The Customer Support Specialist is responsible for the following activities and outcomes:

  • Serve as a primary point of contact for teachers, school administrators, and other Feedback Forward users, providing timely product and technical support primarily through email and calls when needed.
  • Troubleshoot product issues with an understanding of both the technical problem and the classroom context in which it occurs.
  • Create, manage, and continuously improve customer support processes within OE's support ticketing platform, including prioritization, documentation, follow-up, and escalation.
  • Support schools and administrators with integrations, rostering, account access, and data synchronization across platforms such as Clever, Google, and student information systems (SIS).
  • Share product updates and release announcements with customers, clearly communicating new features, improvements, and changes relevant to educators.
  • Develop onboarding, technical setup, and self-service resources, including Help Center articles, best-practice guides, and short instructional videos.
  • Identify recurring questions, issues, and customer feedback to improve support processes and surface actionable insights and product opportunities to the product team.
  • Work closely with product and engineering to reproduce, document, escalate, and resolve technical issues.
  • Develop deep expertise in Feedback Forward and independently manage support responsibilities with timely, high-quality communication.
Personal Characteristics

The Opportunity Education team is distributed across various US and overseas locations. To work effectively, the Customer Support Specialist should display the following characteristics:

  • Strong empathy for teachers and an understanding of classroom realities
  • Clear, effective written and verbal communication skills
  • Ability to explain technical concepts simply and practically
  • Strong organization, attention to detail, and follow-through
  • Ability to work independently, prioritize effectively, and know when to collaborate or escalate
  • A service-oriented mindset focused on helping educators succeed
  • Curiosity about how educators use technology and how to make it work better for them
Qualifications
  • 3+ years of experience in K–12 education, educational technology, customer support, instructional technology, or a related field
  • Direct experience working in schools or closely supporting teachers and school staff; classroom teaching experience strongly preferred
  • Strong familiarity with school technology, including Google Classroom, Clever, SIS, SSO, and rostering tools
  • Experience troubleshooting account access, rostering, synchronization, integrations, and related technical issues
  • Excellent writing and communication skills for both customer support and self-service resources
  • Ability to work effectively in a remote, collaborative team environment

Preferred:

  • Former classroom teacher, instructional coach, or school technology specialist
  • Experience supporting an education technology product
  • Experience with customer support ticketing platforms and school/district implementations
  • Experience creating Help Center articles, instructional videos, or other support resources
  • Based in or near the Denver area

To apply or for more information about the role, contact us at jobs@opportunityeducation.org.