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Customer Service Direct Hire Jobs (NOW HIRING)

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Director, Customer Service

Beaverton, OR · On-site

... members and direct-report managers. 14. Makes or recommends staff employment decisions in ... service, customer supply chain, order management, logistics, manufacturing support, or related ...

Doherty Staffing Solutions

$32 - $38/hr

Direct Hire About the Opportunity Doherty Staffing Solutions is partnering with an industry-leading ... Customer interfacing for fly-in service work, job updates, and problem solving What You Need to ...

RIM Recruitment Professionals

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CNC Machinist (Direct Hire)

Pontiac, MI · On-site

$52K - $78K/yr

CNC Machinist (Afternoon or Night Shift) Direct Hire with Great Company!! About the Role Join a ... Grind and test parts to meet exact engineering and customer specifications. * Quality Inspection:

Kelly Services

CNC Machinists-Direct Hire

Hampton, VA

$37 - $42/hr

DIRECT HIRE Defense Industry Hampton, VA 1st shift: 7:00AM-3:30PM Pay: $37-42/hour What You'll Do ... As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday ...

Prestige Staffing Services

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Heavy Diesel Mechanic - Direct Hire

Fort Wayne, IN · On-site

$70K - $90K/yr

Prestige Staffing Services is seeking an experienced Diesel Technician to lead a team of Technicians in repairing and maintaining Class 8 trucks and heavy equipment for a 1st shift direct hire ...

Onin Staffing

Customer Service Representative

Milwaukee, WI · On-site

$50K - $75K/yr

... bonus - Direct Hire placement - Affordable health insurance you can actually use, including $5 ... Customer Service Representative - Build customer relationships through communication - Process and ...

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Customer Service Direct Hire information

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How much do customer service direct hire jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service direct hire in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Service Direct Hire?

A Customer Service Direct Hire is a position in which a company hires an employee directly into their organization to handle customer inquiries, complaints, and support needs. Unlike temporary or contract roles, direct hire positions typically offer more job security, benefits, and opportunities for advancement. Employees in these roles act as the primary point of contact for customers, helping to resolve issues and ensure customer satisfaction. Companies often use direct hire to fill long-term, essential customer service roles. This approach can lead to better retention and a stronger commitment from employees.

What are the key skills and qualifications needed to thrive as a Customer Service Direct Hire?

To thrive as a Customer Service Direct Hire, you need excellent communication skills, problem-solving abilities, and usually a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and sometimes specific product knowledge is typically required. Strong interpersonal skills, patience, and a positive attitude help individuals stand out in managing customer interactions. These skills and qualities are crucial for delivering effective support, ensuring customer satisfaction, and building lasting client relationships.

What are some common challenges faced in a Customer Service Direct Hire role, and how can they be addressed?

Customer Service Direct Hire professionals often encounter challenges such as handling high call volumes, managing difficult customers, and quickly adapting to new processes or technologies. Successful team members develop strong communication and problem-solving skills to resolve issues efficiently and maintain customer satisfaction. Access to ongoing training, supportive management, and collaboration with colleagues can help address these challenges and foster a positive work environment.

What is the difference between Customer Service Direct Hire vs Customer Support Specialist?

AspectCustomer Service Direct HireCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma; certifications vary by industry
Work EnvironmentOffice, call center, or remoteOffice, call center, or remote
Employer UsagePermanent staffing for customer service rolesSupport roles within customer service teams
Search & Comparison IntentHiring process, employment typeJob responsibilities, role differences

Customer Service Direct Hire refers to permanent employment positions for customer service roles, often with benefits and stability. Customer Support Specialist typically describes a role focused on assisting customers, which may be temporary or permanent. While both roles involve customer interaction, the direct hire status emphasizes employment type, making it a key factor in job searches and hiring decisions.

More about Customer Service Direct Hire jobs

What job categories do people searching Customer Service Direct Hire jobs look for?

The top searched job categories for Customer Service Direct Hire jobs are:

Customer Service Direct Hire jobs near you
Infographic showing various Customer Service Direct Hire job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Manager

Long's Human Resource Services

Theodore, AL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Customer Service Manager

Theodore, AL

Full-Time | Direct Hire


Long’s Human Resource Services is currently seeking an experienced Customer Service Manager for a growing manufacturing company in the Theodore, Alabama area. This is a leadership role responsible for overseeing customer service functions, maintaining customer relationships, supporting order accuracy, and ensuring strong communication between customers and internal teams.


This position is ideal for someone with a strong account management background, excellent communication skills, and proven experience leading customer service operations in a professional business environment.


Responsibilities

  • Manage daily customer service functions and department workflow
  • Serve as the primary point of contact for customer-related issues
  • Maintain regular communication with customers and support customer calls
  • Verify customer orders for accuracy and on-time delivery
  • Review shipping documents for accuracy prior to shipment
  • Maintain customer portals and website communication records
  • Update and maintain customer work instructions, shipping matrices, pricing files, EDI master data, and part number documentation
  • Maintain departmental documentation and customer files
  • Manage office supply inventory
  • Provide backup support for customer service staff as needed
  • Answer incoming calls and direct them to the appropriate personnel
  • Support visitor sign-in procedures and related office policies


Qualifications

  • College degree preferred, or equivalent experience
  • Minimum of 5 years of experience in account management, customer service, or customer satisfaction
  • Prior supervisory experience in a customer service environment required
  • Excellent verbal and written communication skills
  • Strong organizational skills with the ability to prioritize, delegate, and manage departmental responsibilities
  • Professional, detail-oriented, and comfortable serving as a primary customer contact
  • Ability to sit for extended periods and occasionally lift up to 25 pounds

Company Description

About Long's Human Resource Services

At Long’s, our people are our greatest asset. We’ve been serving Mobile and Baldwin Counties – and the entire Gulf Coast area – since 1948. With this experience, we bring unparalleled knowledge of the area markets, and this knowledge translates to the best possible job fit for companies and employees.