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Overnight Email Customer Support Jobs in Kansas (NOW HIRING)

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

DH Pace Company, Inc . is growing and aspires to hire a Full-time Customer Support Representative ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

DH Pace

Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who have excellent communication and technical skills ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS

$17.75 - $24/hr

Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services. Other responsibilities include: * Assisting property managers, real ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists ensure timely resolution of all phone and email inquiries regarding our products and services. Other responsibilities include: * Assisting property managers, real ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$17 - $22.75/hr

Perform a variety of activities that result in one call resolution for inbound customer support ... Responsible for answering and documenting inbound and outbound calls, responding to email ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · Hybrid

$16.75 - $22.50/hr

Perform a variety of activities that result in one call resolution for inbound customer support ... Responsible for answering and documenting inbound and outbound calls, responding to email ...

BASYS Processing

Customer Support Specialist

Lenexa, KS · On-site

$17 - $22.75/hr

Perform a variety of activities that result in one call resolution for inbound customer support ... Responsible for answering and documenting inbound and outbound calls, responding to email ...

DH Pace

Aftermarket Customer Support

Olathe, KS · On-site

$16.50 - $21/hr

We are seeking customer-focused candidates who provides exceptional support to residential and ... Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with ...

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All JobsEmail Customer Support JobsOvernight Email Customer Support JobsOvernight Email Customer Support Jobs in Kansas

Overnight Email Customer Support information

What is the difference between Overnight Email Customer Support vs Customer Service Representative?

AspectOvernight Email Customer SupportCustomer Service Representative
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Communication MethodEmail primarily, some chatPhone, email, chat
Work EnvironmentRemote or call centerOffice or remote
Required SkillsWritten communication, patienceVerbal and written communication

Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.

What are the most commonly searched types of Email Customer Support jobs in Kansas?

The most popular types of Email Customer Support jobs in Kansas are:

What are popular job titles related to Overnight Email Customer Support jobs in Kansas?

For Overnight Email Customer Support jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Overnight Email Customer Support jobs in Kansas look for?

The top searched job categories for Overnight Email Customer Support jobs in Kansas are:

What cities in Kansas are hiring for Overnight Email Customer Support jobs?

Cities in Kansas with the most Overnight Email Customer Support job openings:

Overnight Email Customer Support jobs near you
Infographic showing various Overnight Email Customer Support job openings in Kansas as of June 2026, with employment types broken down into 1% As Needed, 67% Full Time, 23% Part Time, and 9% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Customer Support

Olathe, KS

DH Pace
Construction • 1 - 5K employees

7.5

Company rating: 7.5 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

129th of 283 rated repair and maintenance companies

People enjoy working here

Good employer

Recommended by parents

Learn more about DH Paceexternal

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc. is growing and aspires to hire a Full-time Customer Support Representative to join our Contact Center team in Olathe, KS. This in office position is seeking customer-focused candidates who provides exceptional support to residential and commercial customers, accurately processes service and installation tickets, and collaborates with internal teams to address inquiries and concerns. This position is eligible for a hybrid work schedule after successful completion of the introductory training period.

Position overview:

  • Schedule and create accurate and complete service tickets for residential and commercial customers.
  • Promote all products and services, quoting accurate pricing when appropriate.
  • Handle customer concerns, provide appropriate solutions and alternatives; follow up to ensure resolution.
  • Conduct outbound calls for customer follow-ups as needed.
  • Coordinate with Dispatch teams to prioritize and fulfill customer requests.
  • Update and maintain accurate records of customer interactions in the ERP system.
  • Meet personal/team critical Key Performance Indicators (KPI's).
  • Follow communication procedures, guidelines, and policies.
  • Continuously seek opportunities to improve the customer experience and streamline processes.
  • Ability to work overtime as required OR ability to work additional hours as required.
  • Other duties as assigned.

Qualifications:

  • High school diploma or equivalent with previous experience in customer service or related field.
  • Strong communication skills, both verbal and written.
  • Proficiency in Microsoft Office Suite and CRM software.
  • Excellent organization and multitasking abilities, and the ability to work independently and collaboratively in a team environment.
  • Problem-solving skills and customer-focused mindset with flexibility to adapt to changing priorities and work schedules.

What We Offer

  • Comprehensive medical, dental, and vision coverage — available your first full month
  • Generous paid time off plus paid holidays and floating holidays
  • Company-paid life insurance, short-term disability, and long-term disability
  • 401(k) with employer match
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Voluntary benefits including supplemental life and critical illness coverage
  • Employee discounts for you and your immediate family
  • Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies.  Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

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