Orlando, FL · On-site
$16.75 - $22.75/hr
Sales Customer Support Specialist Reports To: SCS Supervisor FLSA Status: Full-Time, Non-Exempt ... Responsibilities/Duties: • Handle all inbound and outbound calls/emails pertaining to SMTN ...
Orlando, FL · On-site
$16.75 - $22.75/hr
Sales Customer Support Specialist Reports To: SCS Supervisor FLSA Status: Full-Time, Non-Exempt ... Responsibilities/Duties: • Handle all inbound and outbound calls/emails pertaining to SMTN ...
Miami, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Miami, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Jacksonville, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Jacksonville, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Miami, FL · On-site
The Customer Support Specialist will respond to customer inquiries via email, chat, and video or phone, providing clear, accurate, and timely assistance. Daily tasks include troubleshooting basic and ...
Miami, FL · On-site
The Customer Support Specialist will respond to customer inquiries via email, chat, and video or phone, providing clear, accurate, and timely assistance. Daily tasks include troubleshooting basic and ...
Tampa, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Tampa, FL · Remote
$20/hr
As a Customer Support Specialist, you'll play a key role in ensuring our clients' customers receive ... Responding to customer inquiries via phone, email, and/or chat * Providing fast, friendly, and ...
Orlando, FL · On-site
$17.50 - $23.25/hr
Customer Support Agent - Full-Time (On-Site) Join Our Growing Team at Acorn Stairlifts! Acorn ... Process RMAs and respond to voicemail and email support requests * Follow all safety, security, and ...
Orlando, FL · On-site
$17.50 - $23.25/hr
Customer Support Agent - Full-Time (On-Site) Join Our Growing Team at Acorn Stairlifts! Acorn ... Process RMAs and respond to voicemail and email support requests * Follow all safety, security, and ...
Miami, FL · On-site
$52K - $56K/yr
Customer Support Assistant At TalentBridge Solutions, we specialize in delivering customized ... Handle customer inquiries via phone and email with courtesy and accuracy. * Provide detailed ...
Miami, FL · On-site
$52K - $56K/yr
Customer Support Assistant At TalentBridge Solutions, we specialize in delivering customized ... Handle customer inquiries via phone and email with courtesy and accuracy. * Provide detailed ...
Miami, FL · On-site
$17.25 - $23.25/hr
As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get ... Engage with customers across various channels (telephone, email, and chat) to deeply understand ...
Miami, FL · On-site
$17.25 - $23.25/hr
As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get ... Engage with customers across various channels (telephone, email, and chat) to deeply understand ...
Orlando, FL · On-site
Customer Support Consultant As a customer support consultant, you will be helping new customers ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Orlando, FL · On-site
Customer Support Consultant As a customer support consultant, you will be helping new customers ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Orlando, FL · On-site
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Quick apply
Orlando, FL · On-site
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Miami, FL · On-site
$17.25 - $23.25/hr
As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get ... Engage with customers across various channels (telephone, email, and chat) to deeply understand ...
Quick apply
Miami, FL · On-site
$17.25 - $23.25/hr
As a Customer Support Specialist, you will play a vital role in ensuring our existing customers get ... Engage with customers across various channels (telephone, email, and chat) to deeply understand ...
Orlando, FL · On-site
$16.25 - $22.50/hr
Customer Support Associate I Become an everyday champion -- and build a career where your impact ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Orlando, FL · On-site
$16.25 - $22.50/hr
Customer Support Associate I Become an everyday champion -- and build a career where your impact ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Orlando, FL · On-site
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Orlando, FL · On-site
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Orlando, FL · On-site
$38K/yr
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Orlando, FL · On-site
$38K/yr
As a customer support consultant, you will be helping new customers with post-set up care ... You will be handling customer queries by phone, email and web chat, delivering outstanding customer ...
Miami, FL · On-site
$50K - $55K/yr
Customer Support Assistant Reboot Staff is a forward-thinking staffing and talent solutions firm ... Provide prompt and courteous support to client inquiries via phone, email, or internal ...
Miami, FL · On-site
$50K - $55K/yr
Customer Support Assistant Reboot Staff is a forward-thinking staffing and talent solutions firm ... Provide prompt and courteous support to client inquiries via phone, email, or internal ...
Pinellas Park, FL · On-site
$18 - $22/hr
The Customer Support Specialist is responsible for interfacing with customers in both in-person ... Processing orders by mail, telephone, fax, email, or other employees * Actively listening to ...
Quick apply
Pinellas Park, FL · On-site
$18 - $22/hr
The Customer Support Specialist is responsible for interfacing with customers in both in-person ... Processing orders by mail, telephone, fax, email, or other employees * Actively listening to ...
Lake Mary, FL · On-site
$15.25 - $21/hr
... Customer Support team. Essential Functions: * Responds to inbound telephone inquiries and ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Lake Mary, FL · On-site
$15.25 - $21/hr
... Customer Support team. Essential Functions: * Responds to inbound telephone inquiries and ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Lake Mary, FL · On-site
$15.25 - $21/hr
The Customer Support Associate I serves as a primary point of contact for accountholders in a call ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Lake Mary, FL · On-site
$15.25 - $21/hr
The Customer Support Associate I serves as a primary point of contact for accountholders in a call ... overnight, and weekend shifts. Specific schedules vary by position and location and will be ...
Lake Mary, FL · On-site
$17 - $23/hr
Respond to customer inquiries via phone, email, chat, or ticketing system. * Troubleshoot internet ... a technical support environment. * Basic understanding of internet connectivity, networking ...
Quick apply
Lake Mary, FL · On-site
$17 - $23/hr
Respond to customer inquiries via phone, email, chat, or ticketing system. * Troubleshoot internet ... a technical support environment. * Basic understanding of internet connectivity, networking ...
| Aspect | Overnight Email Customer Support | Customer Service Representative |
|---|---|---|
| Work Hours | Primarily overnight shifts | Daytime or flexible hours |
| Communication Method | Email primarily, some chat | Phone, email, chat |
| Work Environment | Remote or call center | Office or remote |
| Required Skills | Written communication, patience | Verbal and written communication |
Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.
The most popular types of Email Customer Support jobs in Florida are:
For Overnight Email Customer Support jobs in Florida, the most frequently searched job titles are:
The top searched job categories for Overnight Email Customer Support jobs in Florida are:
Cities in Florida with the most Overnight Email Customer Support job openings:
$16.75 - $22.75/hr
Full-time
Posted 14 days ago
Job Title: Sales Customer Support Specialist
Reports To: SCS Supervisor
FLSA Status: Full-Time, Non-Exempt
Department: Sales Customer Support
Position Summary: The Sales Customer Support Specialist is responsible for representing the company at the first level of contact and must present a professional demeanor. In addition, the Sales Customer Support Specialist will be responsible for handling all inbound and outbound calls to determine whether or not they need to be connected with a sales consultant or if they are an existing client in need of additional assistance. The main goal of the position is to provide superior customer service to all new and existing clients.
Responsibilities/Duties:
• Handle all inbound and outbound calls/emails pertaining to SMTN clients
• Accurately respond to inbound emails in a timely manner
• Accurately set up new leads
• Assist with VES payment verifications
• Complete 90 Day follow up process with existing clients
• Ensure that all new clients have been contacted and understand the Terms of Service
• Answer all calls in a timely, efficiently, and knowledgeable manner
• Accurately answer questions and address concerns from owners, vendors, and brokers
• Update and analyze file tracking system notes
• Contact owners regarding the status of their ad and make necessary changes
• Offer exceptional customer service
• Verify SMTN Perks on all SMTN transactions
• Maintain and update files accordingly
• Meet daily and weekly quotas/goals
• Regular and consistent attendance
• Any additional duties that may be assigned to meet business needs
Key Skills/Qualifications:
• Minimum of 1 year sales & customer service/call center or related experience
• High School Diploma or equivalent level of education
• Highly motivated, goal oriented
• Capable of articulating professionally to customer
• Ability to effectively manage time, a strong sense of urgency applied to all tasks
• Must be able to effectively analyze and interpret information
• Possess strong reading comprehension and written communication skills
• Strong attention to detail
• Proven internet and computer software skills
• Proper note taking ability
• Able to work flexible hours, including evenings, weekends, and holidays
