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Overnight Email Customer Support Jobs in Wisconsin

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

In the Customer Support Specialist role, you'll be the frontline connection to our customers, ensuring seamless interactions through phone, email, and other support channels. You'll help customers ...

Customer Support Specialist

Milwaukee, WI · On-site

$17.75 - $24/hr

In the Customer Support Specialist role, you'll be the frontline connection to our customers, ensuring seamless interactions through phone, email, and other support channels. You'll help customers ...

Customer Support Specialist

La Crosse, WI · On-site

$16.75 - $22.50/hr

Serve as a primary point of contact for customer support inquiries via phone and email, delivering timely, accurate, and professional service. * Prepare and process customer quotes, orders, and ...

Customer Support Specialist

La Crosse, WI · On-site

$16.75 - $22.50/hr

Serve as a primary point of contact for customer support inquiries via phone and email, delivering timely, accurate, and professional service. * Prepare and process customer quotes, orders, and ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist

Middleton, WI · On-site

$18.50 - $25/hr

MISSION Customer Support Coordinators are the customers' daily single points of contact. Our ... Process sales orders received via EDI, web, telephone, fax, or email in Gilson's ERP. * Review ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

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Showing results 1-20

Overnight Email Customer Support information

What is the difference between Overnight Email Customer Support vs Customer Service Representative?

AspectOvernight Email Customer SupportCustomer Service Representative
Work HoursPrimarily overnight shiftsDaytime or flexible hours
Communication MethodEmail primarily, some chatPhone, email, chat
Work EnvironmentRemote or call centerOffice or remote
Required SkillsWritten communication, patienceVerbal and written communication

Overnight Email Customer Support focuses on resolving customer issues via email during overnight hours, often requiring strong written skills. Customer Service Representatives typically handle inquiries through multiple channels during regular hours. Both roles involve assisting customers but differ mainly in work hours and communication methods.

What are the most commonly searched types of Email Customer Support jobs in Wisconsin?

The most popular types of Email Customer Support jobs in Wisconsin are:

What are popular job titles related to Overnight Email Customer Support jobs in Wisconsin?

For Overnight Email Customer Support jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Overnight Email Customer Support jobs in Wisconsin look for?

The top searched job categories for Overnight Email Customer Support jobs in Wisconsin are:

What cities in Wisconsin are hiring for Overnight Email Customer Support jobs?

Cities in Wisconsin with the most Overnight Email Customer Support job openings:

Infographic showing various Overnight Email Customer Support job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago


Great Day Improvements rating

5.4

Company rating: 5.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

48th of 55 rated home improvement suppliers and fitters


Job description

Overview

Champion Window - Customer Support Specialist (on-site position)

As a Customer Support Specialist, you will work with customer support concerns, including scheduling warranty appointments, ordering parts, and maintain customer records through the process of installation and service.

NOT a reomote position - on-site position.

Pay range: $19.00 to $21.00 per hour

Responsibilities

Answer incoming customer experience support concerns including promptly returning messages via phone, text and email Make outbound calls to customers to provide updates on installation and service status Schedule warranty appointments for the Service Department Enter and maintain all customer records and job-related information into CRM Database Provide work orders to Service Measure Tech daily Audit orders for accuracy after confirmation is uploaded Generate and distribute Uninstalled and Accounts Receivable reports prior to scheduled meeting Provide support for PSG/CSC for assigned division(s) Manage routine customer concerns and help facilitate escalated customer concerns and ensure timely resolution Process electronic credit card and check payments Assist with receiving product(s) in CRM Database and/or F&O Support division(s) in Accounts Receivable collections and management Other duties as assigned

Qualifications

High school diploma or GED equivalent

5 year's customer support experience preferred

Experience in the home improvement industry a plus

Must be service-oriented team player with high a high energy level; capable of multi-tasking, self-direction and working well with others

Able to communicate clearly both verbal and written; customer service/multi-phone line experience helpful

Excellent work ethic, solid attendance record and attention to detail

Excellent written and oral communication skills including phone skills

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

#INDC

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Employment Type: FULL_TIME

What Great Day Improvements employees say

Pay

Benefits

Hours and flexibility

Workplace

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