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Virtual Customer Support Mychart Jobs (NOW HIRING)

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$96K - $139K/yr

... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...

InsuraTec

Virtual Customer Specialist

Honolulu, HI · Remote

$16.75 - $22.25/hr

Remote/Virtual (Work From Home) Are you a dynamic and motivated sales professional? Join our team ... Provide exceptional customer service and support to clients. * Conduct engaging sales presentations ...

AO Globe Life

... customer service to ensure member satisfaction and retention. * Guide members through the application process, addressing questions and concerns promptly. * Provide ongoing policy support, including ...

AO Globe Life

$100K/yr

Join the OPEIU Local 277 and be part of a 70-year legacy of stability and support. What You'll Do As part of our dynamic team, you'll: * Connect daily with members to assess their insurance needs.

AO Globe Life

Virtual Customer Service

Jacksonville, FL · On-site +1

$14.75 - $20.25/hr

... support and guidance. 💸 Weekly Pay + Performance Bonuses - Be rewarded for your hard work with ... with virtual workshops, leadership conventions, and advanced technology. Incentive Trips & Team ...

Ohio State University

MyChart Technical Support Specialist Department:Health System Shared Services | Desk Top Support ... Prior experience in a high-volume call center, help desk, or customer support environment is ...

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Virtual Customer Support Mychart information

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$12

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$23

How much do virtual customer support mychart jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for virtual customer support mychart in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Virtual Customer Support Mychart vs Virtual Medical Receptionist?

AspectVirtual Customer Support MychartVirtual Medical Receptionist
CredentialsBasic customer service skills, possibly healthcare-related certificationsMedical office experience, sometimes medical assistant certification
Work EnvironmentRemote, healthcare portal supportRemote or on-site, front desk or scheduling support
Employer & IndustryHospitals, clinics, healthcare providersMedical offices, clinics, healthcare facilities
Common TasksAssisting patients with Mychart portal, appointment scheduling, billing inquiriesAnswering calls, scheduling appointments, patient check-in

Virtual Customer Support Mychart specialists primarily assist patients with online portal issues and healthcare information, while Virtual Medical Receptionists handle scheduling and front desk tasks. Both roles require healthcare knowledge but focus on different aspects of patient support.

More about Virtual Customer Support Mychart jobs
What cities are hiring for Virtual Customer Support Mychart jobs? Cities with the most Virtual Customer Support Mychart job openings:
What are the most commonly searched types of Customer Support Mychart jobs? The most popular types of Customer Support Mychart jobs are:
What states have the most Virtual Customer Support Mychart jobs? States with the most job openings for Virtual Customer Support Mychart jobs include:
What job categories do people searching Virtual Customer Support Mychart jobs look for? The top searched job categories for Virtual Customer Support Mychart jobs are:
Virtual Customer Support Mychart jobs near you
Infographic showing various Virtual Customer Support Mychart job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

Virtual Customer Support Representative

Hire Frontier

Philadelphia, PA • On-site

$55K - $60K/yr

Full-time

Posted 14 days ago

Job description

Virtual Customer Support Representative

Description

At HireFrontier, every day brings a new opportunity to connect people with meaningful work and help businesses build stronger teams.

We are on a mission to make hiring simpler, faster, and more human. Every day our team supports this mission by helping employers find top talent and assisting job seekers in discovering opportunities that match their skills and goals across different industries and regions. We are looking for passionate, intelligent, and collaborative individuals who want to build a meaningful and impactful career in staffing and recruitment.

The Customer Support Representative responds to client, candidate, and partner service and support inquiries from both B2B and B2C users, while also maintaining accurate records in accordance with company standards, regulatory guidelines, and internal recruitment processes.


Responsibilities

  • Responds to candidate, client, and partner concerns, questions, and technical support needs via multiple communication channels, while following all applicable company policies, compliance standards, and recruitment workflows.

  • Provides accurate information about HireFrontier staffing solutions, recruitment services, job opportunities, and platform features, including upselling or recommending services when appropriate.

  • Maintains and updates candidate and client records in compliance with internal procedures, data protection standards, and regulatory requirements.

  • Delivers exceptional customer service and support experience to job seekers and hiring partners in a professional, patient, and empathetic manner.

  • Assists with onboarding support for new users of the HireFrontier platform and ensures smooth navigation of recruitment tools and services.

  • Performs other related duties and responsibilities as assigned to support the overall success of the staffing and recruitment operations.


Requirements

  • Native English speaker; bilingual ability in English/Spanish is a strong advantage.

  • Excellent telephone etiquette and strong written and verbal communication skills.

  • Demonstrated organizational, time management, and multitasking abilities in a fast-paced environment.

  • Ability to quickly learn, analyze, understand, and clearly communicate complex staffing and recruitment information.

  • Proficient in using technology, including web-based platforms, mobile applications, and digital communication tools.

  • Prior experience in Customer Service, Customer Support, or a related client-facing role is required.

  • Experience with Salesforce or other CRM systems is considered an added advantage.


Remote Work Requirements

  • A quiet, private, and distraction-free home office environment suitable for professional communication.

  • Reliable high-speed internet connection with a minimum of 10Mbps download speed and 5Mbps upload speed.

  • Strong discipline, self-motivation, and ability to work independently in a remote work setting.

  • Availability to work scheduled hours: 09:00 AM – 5:00 PM EST.


HireFrontier promotes diversity of thought, culture, and background, which strengthens our entire team and the services we provide. We believe that every team member enriches our organization by bringing unique perspectives that help us better understand, engage with, and serve both candidates and clients. We are committed to building and sustaining an inclusive, equitable, and respectful working environment for all individuals, and we do not discriminate against any employee or job applicant.