... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Epic MyChart Analyst - Remote
Los Angeles, CA · On-site +1
$98K - $157K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Epic MyChart Analyst - Remote
Los Angeles, CA · On-site +1
$98K - $157K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Senior Epic MyChart Analyst - Remote
Los Angeles, CA · On-site +1
$118K - $172K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Senior Epic MyChart Analyst - Remote
Los Angeles, CA · On-site +1
$118K - $172K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Senior Epic MyChart Analyst - Remote
Los Angeles, CA · Remote
$94K - $125K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Senior Epic MyChart Analyst - Remote
Los Angeles, CA · Remote
$94K - $125K/yr
... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...
Virtual Customer Service Representative
San Diego, CA · Remote
$17/hr
Responding to calls from customers who have questions regarding their benefits package which may ... The ability to work on cases independently, while supporting your team as a whole, is important. To ...
Virtual Customer Service Representative
San Diego, CA · Remote
$17/hr
Responding to calls from customers who have questions regarding their benefits package which may ... The ability to work on cases independently, while supporting your team as a whole, is important. To ...
Customer Support Specialist
Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Experience working in a remote or virtual team environment * Knowledge of the talent acquisition industry is a plus Salary & Benefits: The Customer Support Specialist position at Teem offers a ...
Quick apply
Customer Support Specialist
Los Angeles, CA · On-site +1
$19.50 - $26.25/hr
Experience working in a remote or virtual team environment * Knowledge of the talent acquisition industry is a plus Salary & Benefits: The Customer Support Specialist position at Teem offers a ...
Customer Support Engineer
Oakland, CA · Hybrid
Provide virtual technical support to Fivetran customers and partners. * Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of ...
Customer Support Engineer
Oakland, CA · Hybrid
Provide virtual technical support to Fivetran customers and partners. * Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of ...
Virtual Travel Customer Service
Fresno, CA · Remote
$15 - $18.75/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Fresno, CA · Remote
$15 - $18.75/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
San Diego, CA · Remote
$16 - $20.25/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
San Diego, CA · Remote
$16 - $20.25/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Los Angeles, CA · Remote
$16.25 - $20.50/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Lancaster, CA · Remote
$15.75 - $20/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Virtual Travel Customer Service
Lancaster, CA · Remote
$15.75 - $20/hr
We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing ...
Customer Support Merchant Services
Commerce, CA · On-site
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Support Merchant Services
Commerce, CA · On-site
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Support - Merchant Services
Commerce, CA · On-site
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Support - Merchant Services
Commerce, CA · On-site
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Quick apply
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Support - Merchant Services
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Support - Merchant Services
$12 - $17/hr
... POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and ... Answer merchant questions and resolves customer support problems related to billing, account ...
Customer Service Support 2
Fremont, CA · Hybrid
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Service Support 2
Fremont, CA · Hybrid
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Service Support 2
Fremont, CA · On-site
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Service Support 2
Fremont, CA · On-site
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Service Support 2
Fremont, CA · On-site
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Service Support 2
Fremont, CA · On-site
$18.50 - $23.75/hr
You'll support managing customer retention, resolving concerns, and tracking customer inquiries ... Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier ...
Customer Support and Business Development Specialist I Location: Remote within the United States ... While in a home office, the employee will be connected to a virtual support queue via an IP ...
Customer Support and Business Development Specialist I Location: Remote within the United States ... While in a home office, the employee will be connected to a virtual support queue via an IP ...
Virtual Customer Support Mychart information
What is the difference between Virtual Customer Support Mychart vs Virtual Medical Receptionist?
| Aspect | Virtual Customer Support Mychart | Virtual Medical Receptionist |
|---|---|---|
| Credentials | Basic customer service skills, possibly healthcare-related certifications | Medical office experience, sometimes medical assistant certification |
| Work Environment | Remote, healthcare portal support | Remote or on-site, front desk or scheduling support |
| Employer & Industry | Hospitals, clinics, healthcare providers | Medical offices, clinics, healthcare facilities |
| Common Tasks | Assisting patients with Mychart portal, appointment scheduling, billing inquiries | Answering calls, scheduling appointments, patient check-in |
Virtual Customer Support Mychart specialists primarily assist patients with online portal issues and healthcare information, while Virtual Medical Receptionists handle scheduling and front desk tasks. Both roles require healthcare knowledge but focus on different aspects of patient support.
What are the most commonly searched types of Customer Support Mychart jobs in California?
The most popular types of Customer Support Mychart jobs in California are:
What are popular job titles related to Virtual Customer Support Mychart jobs in California?
For Virtual Customer Support Mychart jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Support Mychart jobs in California look for?
The top searched job categories for Virtual Customer Support Mychart jobs in California are:
What cities in California are hiring for Virtual Customer Support Mychart jobs?
Cities in California with the most Virtual Customer Support Mychart job openings:
Cedars-Sinai rating
8.6
Based on 131 frontline employees who took The Breakroom Quiz
43rd of 1,064 rated hospitals
Job description
Grow your career at Cedars-Sinai!
Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.
The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What you will be doing:
The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
- Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
- Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
- Drives patient engagement through our patient portal.
- Runs queries to report on various metrics.
- Participates in an on-call rotation to provide off-hours end user support.
- Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.
*Prefer someone living locally or willing to relocate to LA area, but open to remote in Approved States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Experience Requirements:
Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.
MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.
Epic reporting and data analytics knowledge a plus.
Experience with Epic Ambulatory and/or other Epic modules, preferred.
Educational/Certification Requirements:
High School Diploma/GED required.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic MyChart certification required.
Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.
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What Cedars-Sinai employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Cedars-Sinai
Sourced by ZipRecruiter
Industry
Hospitals, outpatient health care and health care and social assistance
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US