ZipRecruiter

Log In

1

Virtual Customer Support Mychart Jobs in California

Cedars Sinai

Epic MyChart Analyst - Remote

Los Angeles, CA · On-site +1

$98K - $157K/yr

... customer goals and desired outcomes. * Task and assignment focus is typically on medium to large ... Participates in an on-call rotation to provide off-hours end user support. * Develops and monitors ...

Fivetran

Customer Support Engineer

Oakland, CA · Hybrid

Provide virtual technical support to Fivetran customers and partners. * Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of ...

Fivetran

Customer Support Engineer

Oakland, CA · On-site

Provide virtual technical support to Fivetran customers and partners. * Work closely with Fivetran customers and other stakeholders to ensure high customer satisfaction and timely resolution of ...

next page

Showing results 1-20

All JobsCustomer Support Mychart JobsVirtual Customer Support Mychart JobsVirtual Customer Support Mychart Jobs in California

Virtual Customer Support Mychart information

What is the difference between Virtual Customer Support Mychart vs Virtual Medical Receptionist?

AspectVirtual Customer Support MychartVirtual Medical Receptionist
CredentialsBasic customer service skills, possibly healthcare-related certificationsMedical office experience, sometimes medical assistant certification
Work EnvironmentRemote, healthcare portal supportRemote or on-site, front desk or scheduling support
Employer & IndustryHospitals, clinics, healthcare providersMedical offices, clinics, healthcare facilities
Common TasksAssisting patients with Mychart portal, appointment scheduling, billing inquiriesAnswering calls, scheduling appointments, patient check-in

Virtual Customer Support Mychart specialists primarily assist patients with online portal issues and healthcare information, while Virtual Medical Receptionists handle scheduling and front desk tasks. Both roles require healthcare knowledge but focus on different aspects of patient support.

What are the most commonly searched types of Customer Support Mychart jobs in California?

The most popular types of Customer Support Mychart jobs in California are:

What are popular job titles related to Virtual Customer Support Mychart jobs in California?

For Virtual Customer Support Mychart jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Support Mychart jobs in California look for?

The top searched job categories for Virtual Customer Support Mychart jobs in California are:

What cities in California are hiring for Virtual Customer Support Mychart jobs?

Cities in California with the most Virtual Customer Support Mychart job openings:

Virtual Customer Support Mychart jobs near you
Infographic showing various Virtual Customer Support Mychart job openings in California as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Epic MyChart Analyst - Remote

Cedars Sinai

Los Angeles, CA • On-site, Remote

$98K - $157K/yr

Full-time

Re-posted 7 days ago

Cedars-Sinai rating

8.6

Company rating: 8.6 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

43rd of 1,063 rated hospitals

Job description


Grow your career at Cedars-Sinai!
Our EIS (Enterprise Information Services) applications department achieved Epic Honor Roll - Magna Cum Laude. EIS was also named one of the "Best Places to Work in IT 2025" by Computerworld and ranked #2 among large organizations for hybrid work.
The organization's Healthtech excellence was acknowledged again, this time by the esteemed "CHIME Digital Health Most Wired" recognition program. Cedars-Sinai was assigned a Level 10-the most prestigious level of certification-among more than 300 surveyed healthcare organizations. Cedars-Sinai netted high scores across multiple verticals and particularly excelled in areas of infrastructure, interoperability, and population health innovation.
Why work here?
Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.
What you will be doing:
The Epic MyChart Analyst provides an intermediate level of operational and application build expertise in completing routine and occasionally more sophisticated assignments to meet customer goals and desired outcomes.
  • Task and assignment focus is typically on medium to large projects, performing workflow analysis, build, and documentation in collaboration with internal and external team members.
  • Uses creative skills to help increase patient happiness through designing and optimizing our MyChart platform.
  • Drives patient engagement through our patient portal.
  • Runs queries to report on various metrics.
  • Participates in an on-call rotation to provide off-hours end user support.
  • Develops and monitors testing scenarios and methodologies to demonstrate system efficiency. Prepares and maintains documentation on testing plans.

*Prefer someone living locally or willing to relocate to LA area, but open to remote in Approved States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*
Qualifications
Experience Requirements:
Two (2) plus years of experience with Epic MyChart build/implementation, optimization, and support.
MyChart experience with Direct/Open scheduling, e-Check in, Patient Questionnaires, TeleHealth (e-visits, video visits, etc.), MyChart mobile app, Result Release, or similar projects.
Epic reporting and data analytics knowledge a plus.
Experience with Epic Ambulatory and/or other Epic modules, preferred.
Educational/Certification Requirements:
High School Diploma/GED required.
Bachelor's degree in Computer Science, Information Technology, Healthcare, or related field. (preferred)
Epic MyChart certification required.
Epic certification in Cadence, Ambulatory and/or other Epic modules, preferred.
#LI-JM1
#LI-Remote

What Cedars-Sinai employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply