The ideal candidate is comfortable leading virtual training sessions, answering setup questions ... Support customers with data uploads, system connections, and configuration tasks so they can begin ...
Quick apply
The ideal candidate is comfortable leading virtual training sessions, answering setup questions ... Support customers with data uploads, system connections, and configuration tasks so they can begin ...
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers ...
In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers ...
Participate in virtual meetings, training sessions, and ongoing professional development. * Collaborate with team members to support customer satisfaction and organizational goals. * Follow ...
Quick apply
Participate in virtual meetings, training sessions, and ongoing professional development. * Collaborate with team members to support customer satisfaction and organizational goals. * Follow ...
Participate in virtual meetings, training sessions, and ongoing professional development. * Collaborate with team members to support customer satisfaction and organizational goals. * Follow ...
Quick apply
Participate in virtual meetings, training sessions, and ongoing professional development. * Collaborate with team members to support customer satisfaction and organizational goals. * Follow ...
Customer Support Call Taker
Englewood, OH · On-site
$16 - $18/hr
Opportunities for professional electricians and customer service professionals are now available ... Our training programs include Technical Training, Virtual technical training, communications, sales ...
Customer Support Call Taker
Englewood, OH · On-site
$16 - $18/hr
Opportunities for professional electricians and customer service professionals are now available ... Our training programs include Technical Training, Virtual technical training, communications, sales ...
Customer Support Call Taker
Englewood, OH · On-site
$16 - $18/hr
Opportunities for professional electricians and customer service professionals are now available ... Our training programs include Technical Training, Virtual technical training, communications, sales ...
Customer Support Call Taker
Englewood, OH · On-site
$16 - $18/hr
Opportunities for professional electricians and customer service professionals are now available ... Our training programs include Technical Training, Virtual technical training, communications, sales ...
Remote Customer Service Agent
Warren, OH · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Warren, OH · Remote
$13.25 - $17.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Youngstown, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Youngstown, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cincinnati, OH · Remote
$14.75 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cincinnati, OH · Remote
$14.75 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Dayton, OH · Remote
$15 - $20.25/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Columbus, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Toledo, OH · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Toledo, OH · Remote
$15.25 - $20.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Akron, OH · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Akron, OH · Remote
$14.75 - $19.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Newark, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Westerville, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cleveland, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Cleveland, OH · Remote
$15 - $20/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Lancaster, OH · Remote
$14.25 - $19/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Canton, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Canton, OH · Remote
$14.50 - $19.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Medina, OH · Remote
$13.75 - $18.50/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Remote Customer Service Agent
Springfield, OH · Remote
$14 - $18.75/hr
Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...
Virtual Customer Support Mychart information
What is the difference between Virtual Customer Support Mychart vs Virtual Medical Receptionist?
| Aspect | Virtual Customer Support Mychart | Virtual Medical Receptionist |
|---|---|---|
| Credentials | Basic customer service skills, possibly healthcare-related certifications | Medical office experience, sometimes medical assistant certification |
| Work Environment | Remote, healthcare portal support | Remote or on-site, front desk or scheduling support |
| Employer & Industry | Hospitals, clinics, healthcare providers | Medical offices, clinics, healthcare facilities |
| Common Tasks | Assisting patients with Mychart portal, appointment scheduling, billing inquiries | Answering calls, scheduling appointments, patient check-in |
Virtual Customer Support Mychart specialists primarily assist patients with online portal issues and healthcare information, while Virtual Medical Receptionists handle scheduling and front desk tasks. Both roles require healthcare knowledge but focus on different aspects of patient support.
What are the most commonly searched types of Customer Support Mychart jobs in Ohio?
The most popular types of Customer Support Mychart jobs in Ohio are:
What are popular job titles related to Virtual Customer Support Mychart jobs in Ohio?
For Virtual Customer Support Mychart jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Virtual Customer Support Mychart jobs in Ohio look for?
The top searched job categories for Virtual Customer Support Mychart jobs in Ohio are:
What cities in Ohio are hiring for Virtual Customer Support Mychart jobs?
Cities in Ohio with the most Virtual Customer Support Mychart job openings:
Onboarding & Customer Support Specialist
Cleveland, OH • On-site
Robert Half •
Recruiting and Staffing Services • 10K+ employees10,000+ employees
Full-time
Posted 11 days ago
Job description
We are looking for an Onboarding & Customer Support Specialist to help new customers get started smoothly and confidently with our platform in Greater Cleveland, Ohio. In this role, you will combine customer guidance, technical problem-solving, and proactive outreach to create a positive early experience for every client. The ideal candidate is comfortable leading virtual training sessions, answering setup questions, and spotting opportunities to improve adoption during the onboarding journey.
Responsibilities:
• Guide new clients through account activation, platform setup, and key feature education using video meetings and written communication.
• Support customers with data uploads, system connections, and configuration tasks so they can begin using the platform effectively.
• Review early usage activity to identify customers who may need additional assistance and reach out with timely support.
• Create, refine, and maintain onboarding guides, quick-start materials, and client-facing documentation to improve the new user experience.
• Respond to service-related questions and basic technical issues, documenting interactions and follow-up actions through support ticket workflows.
• Partner with customer-facing teams to ensure onboarding progress, client concerns, and setup milestones are clearly communicated.
• Help customers navigate CRM-related workflows and resolve common user issues within a Windows-based support environment.
• At least 1 year of experience in customer onboarding, help desk support, desktop support, or a related client-facing role.• Working knowledge of Microsoft Windows, including Windows 10, and the ability to perform basic troubleshooting tasks.
• Familiarity with service desk ticketing processes and handling customer issues in a structured support environment.
• Experience using Google Workspace or similar productivity tools for communication and documentation.
• Exposure to CRM platforms such as HubSpot or other customer relationship management systems.
• Understanding of account access concepts, with Active Directory experience considered valuable.
• Strong verbal and written communication skills with the ability to explain technical steps clearly to new users.
About Robert Half
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
San Ramon, CA, US
Year founded
1948