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Remote Customer Success Representative Jobs in Dallas, TX

SYDIERA

Remote Customer Support Representative

Dallas, TX · Remote

$15.75 - $21.50/hr

Position Overview Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

New

TradeJobsWorkforce

Remote Customer Service Rep

Haltom City, TX · Remote

$14 - $19.25/hr

Were looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings to ...

New

TradeJobsWorkforce

Remote Customer Service Rep

Arlington, TX · Remote

$14 - $19/hr

Were looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings ...

New

TradeJobsWorkforce

Remote Customer Service Rep

Keller, TX · Remote

$14.50 - $19.75/hr

Were looking for a Remote Customer Service Rep to respond promptly to inquiries and resolve basic issues, coordinate tasks to ensure deadlines are met, and manage daily responsibilities with a focus ...

New

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Sweve Tech LTD

Customer Service Representative

Dallas, TX · Remote

$20 - $25/hr

Sweve Tech LTD is looking for a skilled and dedicated Remote Customer Service Representative to join our growing team. This role involves handling customer inquiries, resolving issues, and providing ...

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Remote Customer Success Representative information

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How much do remote customer success representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote customer success representative in Dallas, TX is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.95 per hour, depending on experience, location, and employer.

What is a remote customer success representative?

A Remote Customer Success Representative is a professional who works from a remote location to help customers get the most value out of a company's products or services. Their main responsibilities include onboarding new clients, answering questions, resolving issues, and proactively ensuring customer satisfaction and retention. They communicate with customers through email, chat, video calls, or phone, acting as a bridge between the customer and the company. By building strong relationships and providing support, they help drive customer loyalty and business growth.

What are the key skills and qualifications needed to thrive as a remote customer success representative?

To thrive as a Remote Customer Success Representative, you need strong communication skills, problem-solving abilities, and experience with customer relationship management (CRM) platforms, often supported by a bachelor's degree or relevant work experience. Familiarity with tools such as Salesforce, Zendesk, and helpdesk software is typically expected in this role. Empathy, patience, and self-motivation are standout soft skills for building rapport with customers and working independently. These skills and qualifications are crucial for ensuring customer satisfaction, retention, and effective support in a remote environment.

What is the difference between Remote Customer Success Representative vs Remote Account Manager?

AspectRemote Customer Success RepresentativeRemote Account Manager
CredentialsCustomer service experience, basic CRM knowledgeCustomer success or sales experience, CRM proficiency
Work EnvironmentRemote, customer support-focusedRemote, client relationship management
Employer & Industry UsageTech, SaaS, e-commerceTech, SaaS, enterprise solutions
Search & Comparison IntentUnderstanding customer support rolesManaging client accounts and renewals

The main difference is that a Remote Customer Success Representative primarily handles customer support and onboarding, focusing on ensuring customer satisfaction. In contrast, a Remote Account Manager manages ongoing client relationships, focusing on retention and upselling. Both roles are remote and common in SaaS and tech industries, but they serve different stages of the customer lifecycle.

What are the most commonly searched types of Customer Success Representative jobs in Dallas, TX?

The most popular types of Customer Success Representative jobs in Dallas, TX are:

What are popular job titles related to Remote Customer Success Representative jobs in Dallas, TX?

For Remote Customer Success Representative jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success Representative jobs in Dallas, TX look for?

The top searched job categories for Remote Customer Success Representative jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Customer Success Representative jobs?

Cities near Dallas, TX with the most Remote Customer Success Representative job openings:

Remote Customer Success Representative jobs near you
Infographic showing various Remote Customer Success Representative job openings in Dallas, TX as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $49,827 per year, or $24 per hour.

Remote Customer Support Representative

SYDIERA

Dallas, TX • Remote

$15.75 - $21.50/hr

Full-time

Posted yesterday

New

Job description

Rooted Talent Solutions is building a professional network of remote customer-service representatives who are passionate about creating positive customer experiences.

We are seeking dependable, technology-comfortable individuals who can communicate professionally, solve problems, and work independently in a remote environment.

Position Overview

Remote Customer Support Representatives provide customer assistance through phone and other approved communication channels, depending on the customer-service program.

Responsibilities may include:

  • Responding to customer inquiries
  • Providing accurate information and assistance
  • Troubleshooting basic customer issues
  • Processing customer requests
  • Navigating multiple systems while assisting customers
  • Maintaining accurate documentation
  • Following established procedures and quality standards
  • Meeting applicable performance expectations
Qualifications

The ideal candidate:

  • Has excellent verbal and written communication skills
  • Demonstrates strong customer-service skills
  • Is comfortable learning new technology
  • Can navigate multiple computer applications
  • Is dependable and self-motivated
  • Can work independently from a home environment
  • Demonstrates professionalism and attention to detail

Previous customer-service, call-center, sales, healthcare, retail, hospitality, financial-services, or technical-support experience may be helpful, but opportunities may be available for qualified individuals without previous call-center experience.

Remote Work Requirements

Candidates must be prepared to meet the technical and workspace requirements associated with the specific opportunity, which may include:

  • Compatible computer equipment
  • Reliable high-speed internet
  • Professional, distraction-free workspace
  • Compatible headset
  • Additional technical or security requirements
Opportunity Structure

Customer-service opportunities and requirements vary by program. Individuals may be required to complete additional screening, registration, training, certification, or technical verification before beginning services.

This opportunity does not guarantee employment, placement, hours, or income. Participants may be responsible for certain business-related expenses associated with their independent work.

Apply

If you're dependable, customer-focused, and ready to build your remote customer-service experience, submit your application to Rooted Talent Solutions today.

Employment Type: FULL_TIME

Apply