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Customer Success Representative Jobs in Texas (NOW HIRING)

UniFirst

Client Success Representative

Odessa, TX · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

UniFirst

Client Success Representative

Victoria, TX · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

UniFirst

Client Success Representative

Sugar Land, TX · On-site

Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a ...

AmyMyersMD.com

Customer Success Rockstar

Austin, TX · On-site

As our Customer Success Rockstar, you will be responsible for communicating and answering questions from customers and potential customers around the world. You must be able to communicate clearly ...

Plastic Express

Rail Customer Success Manager

Pasadena, TX · On-site

$85 - $125/hr

This role works closely with the Safety Director, Quality Manager, Rail Operations, Customer Success representatives (CSR's), Trucking department and Sales department. Must oversee the department to ...

AmyMyersMD.com

Customer Success Rockstar

Austin, TX · On-site

As our Customer Success Rockstar, you will be responsible for communicating and answering questions from customers and potential customers around the world. You must be able to communicate clearly ...

Comply365

Customer Success Manager

Irving, TX · On-site

Represent the customer perspective in internal planning discussions Essential Skills & Qualifications * 5+ years of experience in Customer Success, Account Management, or Client Services within a ...

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$10

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How much do customer success representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer success representative in Texas is $22.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.51 per hour, depending on experience, location, and employer.

What is a customer success representative?

Customer Success Representatives are professionals who work to ensure that customers have a positive experience with a company's products or services. Their role involves onboarding new clients, addressing customer concerns, and helping clients achieve their desired outcomes. They often serve as the main point of contact for customers, proactively identifying issues, providing solutions, and fostering long-term relationships to drive retention and satisfaction. Customer Success Representatives also gather feedback to help improve products and services.

How does a customer success representative typically collaborate with other departments to resolve client issues?

Customer Success Representatives often work closely with teams such as Sales, Product, and Support to address client needs and ensure a smooth user experience. When a customer encounters a challenge, the representative may coordinate with the Support team for technical troubleshooting or escalate product feedback to the Product team for improvements. Regular cross-departmental meetings and clear communication channels are common, helping to resolve issues efficiently and keep clients satisfied. This collaborative environment is key to delivering consistent, high-quality service and building long-term customer relationships.

What are the key skills and qualifications needed to thrive as a customer success representative, and why are they important?

To thrive as a Customer Success Representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree or relevant experience. Familiarity with CRM software like Salesforce or Zendesk and basic data analysis skills are commonly required. Exceptional interpersonal skills, empathy, and proactive engagement set top performers apart in this role. These skills are vital for building lasting customer relationships, ensuring satisfaction, and driving customer retention and growth.

What is the difference between Customer Success Representative vs Customer Support Specialist?

AspectCustomer Success RepresentativeCustomer Support Specialist
Primary FocusProactively ensures customer satisfaction and retentionReactively resolves customer issues and inquiries
Work EnvironmentOngoing relationship management, account reviewsHandling support tickets, troubleshooting
Required SkillsCommunication, relationship-building, product knowledgeTechnical troubleshooting, problem-solving
Industry UsageCommon in SaaS, tech, and subscription servicesWidespread across various industries including tech and retail

While both roles involve customer interaction, Customer Success Representatives focus on proactive engagement to foster long-term relationships, whereas Customer Support Specialists primarily address immediate technical issues. Understanding these differences helps organizations assign the right roles to improve customer satisfaction and retention.

More about Customer Success Representative jobs

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For Customer Success Representative jobs in Texas, the most frequently searched job titles are:

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Customer Success Representative jobs near you
Infographic showing various Customer Success Representative job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $46,927 per year, or $22.6 per hour.

Customer Success Representative - Central Texas Territory

MChest

Waco, TX • On-site

$42K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job description
Customer Success Representative | Central Texas | Long-Term Care Pharmacy
The M Chest Pharmacy Customer Success Representative is a multi-faceted role with a variety of responsibilities ranging from relationship building to project management with a heavy dose of problem solving. If you are an independent, proactive problem solver who likes being on the go.. M Chest Pharmacy has an opportunity for you. You'll need energy, personal motivation and drive, and a passion for delivering high quality healthcare to one of the most vulnerable patient populations.
This is your chance to make a difference using your communication and advocacy skills to create quality and efficiency in the delivery of healthcare products and services at multiple levels.
Schedule:
8-hour shift
Day shift
Monday to Friday
Pay Details:
  • $42,000 Annually

Territory / Service Area:
This position supports customers throughout the Central Texas territory. Primary service areas currently include Midlothian, Red Oak, Waxahachie, Cleburne, Ennis, Waco, Stephenville, Brownwood, Cameron, Bryan, College Station, and Bartlett.
As customer needs evolve, service locations may be added, removed, or adjusted within the territory. The ideal candidate is flexible and comfortable traveling throughout the assigned region to support both existing and new customer locations. A company vehicle is provided for all business-related travel.
Specifically, you will be asked to:
  • Connect pharmacy care to the needs of skilled nursing facility staff and residents.
  • Use strong discovery, listening, and intuitive skills in your role as a liaison to staff and leadership of our customers.
  • Cover assigned territory with multiple sites to serve.
  • Seeing windshield time as thinking and planning time is definitely an asset.
  • Quality, accuracy, and urgency are essential drivers. Satisfaction from creating a solution, leading a successful project implementation, and finding new ways to strengthen a customer relationship are prime motivators and rewards for you.

Bring your previous experience in Customer Service and Account Management to work and help us make a difference in the healthcare industry.
Registered Pharmacy Technician certification is a plus; willingness to become a Pharmacy Technician Trainee is required.
M Chest Pharmacy Employee Benefits:
  • Our health benefits include Health, Dental, and Vision insurance.
  • We also offer Life insurance as well as Accident, Critical Illness, and Short Term Disability coverage.
  • 401k plan participation with employer match is available after one year of employment.
  • Work-life balance is supported through paid holidays and a paid time off accrual plan.

Additional Information
This is a full-time, FLSA exempt position
A company vehicle is provided for all business related travel
About M Chest Pharmacy
M Chest Pharmacy was founded in 1990 and has grown tremendously over the last 36 years. M Chest has become a leader in Long Term Care pharmaceutical services throughout the state. We provide pharmaceutical needs to assisted senior living (AL), skilled nursing facilities (SNF), long term care facilities, and other institutional care settings across Texas. Find out more about our vision and values by visiting our website, www.mchest .com, or connect with us on Facebook, LinkedIn, and twitter!
M Chest Pharmacy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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