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Vp Client Success Jobs in Texas (NOW HIRING)

Papaya Global

VP Client Success

Austin, TX · On-site +1

$138K - $177K/yr

We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring ...

Carenet Health

VP, Client Success

San Antonio, TX · On-site

$124K - $160K/yr

Carenet is looking for a VP of Client Success ! Lead the future of Client Success and drive strategic growth for one of the country's leading healthcare engagement organizations. The Vice President ...

Carenet Health

VP, Client Success

San Antonio, TX · On-site +1

$124K - $160K/yr

The Vice President of Client Success will drive enterprise retention, expansion of existing business, and long-term customer value creation across multiple client portfolios . If you're ready to lead ...

Carenet Health

VP, Client Success

San Antonio, TX · On-site

$124K - $160K/yr

The Vice President of Client Success will drive enterprise retention, expansion of existing business, and long-term customer value creation across multiple client portfolios . If you're ready to lead ...

Selerix Systems, Inc.

Director, Client Success

Plano, TX · On-site

$140 - $190/hr

Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads the BenAdmin Client Success ...

BNY

Vice President, Client Processing

Houston, TX

The Vice President, Client Processing plays a crucial role within the On Balance Sheet Loan ... growth and success. As a leading global financial services company at the heart of the global ...

BNY

Vice President, Client Processing

Dallas, TX · On-site

The Vice President, Client Processing plays a crucial role within the Transaction Processing ... At BNY, our culture allows us to run our company better and enables employees' growth and success.

Selerix

Vice President, Client Success Location: Plano, TX Columbia, SC Indianapolis, IN New Orleans, LA Remote What It Means to Be a Director at Selerix The Director level at Selerix is a functional ...

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All JobsVp Client Success JobsVp Client Success Jobs in Texas

Vp Client Success information

See Texas salary details

$74.1K

$152.1K

$244.1K

How much do vp client success jobs pay per year?

As of Aug 10, 2026, the average yearly pay for vp client success in Texas is $152,062.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $165,400.00 per year, depending on experience, location, and employer.

What does a VP Client Success do?

A VP of Client Success is responsible for overseeing the team and strategies that ensure customers have a positive experience with a company's products or services. They focus on building long-term relationships, driving customer retention, and maximizing the value clients receive. This role often involves collaborating with sales, product, and support teams to address client needs, resolve issues, and identify new growth opportunities. Additionally, the VP of Client Success sets the vision for customer engagement and manages client-facing teams to achieve high satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a VP Client Success?

To thrive as a VP Client Success, you need expertise in client relationship management, strategic planning, and a proven track record in customer success leadership, often supported by a bachelor's or master's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success software such as Gainsight or Totango, and relevant industry certifications are typically expected. Outstanding communication, leadership, and problem-solving abilities help build strong teams and foster long-term client partnerships. These skills are crucial for driving client retention, satisfaction, and overall business growth.

What is the difference between Vp Client Success vs Client Success Manager?

AspectVp Client SuccessClient Success Manager
ResponsibilitiesOversees multiple client accounts, develops strategies, manages teams, and aligns client success with company goalsManages individual client accounts, ensures client satisfaction, and supports retention efforts
Required CredentialsTypically requires extensive experience in client success, leadership skills, and industry knowledgeOften requires experience in customer service, communication skills, and relevant industry background
Work EnvironmentExecutive-level, strategic, often involved in cross-departmental planningOperational, client-facing, focused on day-to-day client interactions

The Vp Client Success focuses on strategic leadership and managing teams across multiple accounts, while the Client Success Manager handles direct client relationships and day-to-day satisfaction. Both roles require strong communication skills, but the VP role involves higher-level planning and oversight.

What are the most commonly searched types of Client Success jobs in Texas? The most popular types of Client Success jobs in Texas are:
What are popular job titles related to Vp Client Success jobs in Texas? For Vp Client Success jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Vp Client Success jobs in Texas look for? The top searched job categories for Vp Client Success jobs in Texas are:
What cities in Texas are hiring for Vp Client Success jobs? Cities in Texas with the most Vp Client Success job openings:
Vp Client Success jobs near you
Infographic showing various Vp Client Success job openings in Texas as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $152,062 per year, or $73.1 per hour.

VP Client Success

Papaya Global

Austin, TX • On-site, Remote

$138K - $177K/yr

Full-time

Posted 10 days ago

Job description

Description
Papaya is a global workforce management platform that enables companies to hire, pay, and manage employees and contractors worldwide, compliantly and at scale. We support fast growing companies and enterprises in simplifying global payroll, payments, and workforce operations across multiple countries.
We are seeking a VP, Client Success to lead Papaya's global Account Management and Client Success organization. This role owns retention, renewals, and expansion across our customer base, ensuring strong revenue performance and a consistent, high-quality client experience.
The VP will lead a multi-layered international team, including Regional Directors, and drive alignment across Sales, Product, and Operations to deliver value, strengthen customer relationships, and support long-term growth.
Why this role matters
As Papaya scales and serves increasingly complex enterprise customers, retaining and growing existing business is critical. This role sits at the center of our revenue engine, ensuring we protect recurring revenue, enable expansion, and operate as a trusted partner to our customers.
Key Responsibilities
Retention, Renewals, and Execution Excellence
  • Lead and own global retention programs, with a focus on renewal and expansion targets across all regions.
  • Run global pipeline, renewal, and forecasting reviews, ensuring accuracy, visibility, and proactive gap management.
  • Act as executive sponsor for critical client escalations globally, ensuring structured resolution and long-term relationship preservation.
  • Champion account management best practices and drive adoption of shared tools, systems, and processes.

Expansion & Revenue Growth
  • Establish programs to drive upsell and cross-sell across new products, geographies, and expanded workforce scope.
  • Build and execute structured account growth strategies for strategic enterprise customers.

Leadership and Cross-Functional Collaboration
  • Lead, develop, and scale a multi-regional team of Regional Directors and Account Managers.
  • Set clear KPIs, performance expectations, and accountability frameworks across regions.
  • Partner closely with Sales, Product, Operations, and Finance to align what is sold, delivered, and expanded.
  • Design and evolve the global Client Success organizational structure, coverage model, and leadership bench to support growth and scale.
  • Leverage AI-driven analytics and revenue intelligence tools to improve retention forecasting, renewal predictability, and expansion identification across global customer segments.
  • Use AI-enabled insights to enhance customer health scoring, escalation prioritization, and risk detection across enterprise accounts.
  • Drive adoption of AI-supported workflows within the Client Success organization to improve efficiency, consistency, and data-driven decision-making at scale.

Requirements
  • Significant experience leading global, multi-layered teams, including leaders of leaders.
  • Proven track record of owning revenue targets and driving retention, renewals, and expansion within enterprise accounts.
  • Experience leading Client Success, Account Management, or similar post-sales organizations.
  • Strong commercial acumen with a clear revenue-oriented mindset.
  • Exceptional leadership presence and executive-level communication skills.
  • Ability to operate effectively in complex, fast-paced, global environments.
  • Strong data-driven decision-making and forecasting discipline.
  • Excellent stakeholder management across seniority levels and functions.
  • Ability to balance strategic thinking with hands-on execution.
  • Strong comfort working in international and cross-cultural environments.
  • Background in Payroll, Payments, HR Tech, or B2B SaaS - preferred but not required.
  • Demonstrated ability to operate with AI-driven revenue intelligence tools as a core part of leadership execution, including forecasting, retention analysis, and customer lifecycle optimization
  • Proven experience leveraging AI-enabled insights to drive enterprise retention, expansion strategy, and data-driven decision-making at scale across global customer organizations

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