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Client Success Jobs (NOW HIRING)

CreativeX

Client Success Associate

New York, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

Paradigm

Client Success Manager

Virginia Beach, VA · On-site

$65K - $90K/yr

We are seeking a senior-level Client Success Manager to support complex client relationships, lead advanced onboarding efforts, and help our higher education clients get the most value from Paradigm ...

Task Buddie

Client Success Specialist

New York, NY · On-site +1

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

CreativeX

Client Success Associate

New York, NY · On-site

$60K - $70K/yr

About the Role We're looking for a Client Success Associate (CSA) to join our growing Client Success team. This role is ideal for someone early in their client success career, eager to learn, and ...

SimpliFi

Client Success Associate

$22.36 - $27.40/hr

Client Success Associate Remote | Full-Time | Non-Exempt Department: SimpliFi Role Summary The Client Success Associate is responsible for providing day-to-day operational support to clients and ...

DocNetwork

Client Success Manager

Ann Arbor, MI

$6K/mo

Client Success Manager Status : Full-Time Location: Ann Arbor, MI (Hybrid) Starting Pay Range: $50,000-60,000 base salary + up to $6,500 bonus potential We are looking for a strategic, results-driven ...

Comscore

Client Success Coordinator

$60K - $65K/yr

Client Success Coordinator Location: Remote (Must reside in the USA) Note: Candidates located within commutable distance to an office location (Portland-OR, New York-NY, Evansville-IN, or Reston-VA ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships that create value, foster trust, and ensure our clients maximize the full potential of our products and ...

Knack BPO LLC

Client Success Specialist

Woodbridge, NJ · On-site

The Client Success Specialist plays a pivotal role in ensuring that clients achieve their desired outcomes through effective use of our products and services. This position focuses on building strong ...

New

Claritev

Client Success Manager

Manhattan, NY

The Associate Client Success Manager will support the Client Success team in ensuring the success and satisfaction of our healthcare payor clients. This entry-level role will assist in managing ...

Zifty

Client Success Lead

Atlanta, GA · On-site

Client Success Lead Zifty is looking for a Client Success Lead to manage client relationships, deliver operational support, and drive long-term partner retention. You'll serve as the primary liaison ...

Travel Nurse Across America

Client Success Associate

$22.36 - $27.40/hr

Client Success Associate Remote | Full-Time | Non-Exempt Department: SimpliFi Role Summary The Client Success Associate is responsible for providing day-to-day operational support to clients and ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

Client Success Manager-Lyra Technology Group Lyra Technology Group is seeking a Client Success Manager for one of their operating companies. As a Client Success Manager, you will serve as a strategic ...

Virtual Task Buddie

Client Success Specialist

New York, NY · Remote

$60K - $75K/yr

Client Success Specialist About the Role Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring ...

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Client Success information

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$32.5K

$83.1K

$140K

How much do client success jobs pay per year?

As of Jun 6, 2026, the average yearly pay for client success in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success professional, and why are they important?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by Client Success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is Client Success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

How can I make 2000 a week working from home?

A Client Success professional can earn $2,000 a week by managing multiple client accounts, providing high-quality support, and developing strong communication skills. Achieving this income often requires experience, a reliable internet connection, and proficiency with customer relationship management (CRM) tools. Consistent performance and expanding your client base are key to reaching this earning level.
More about Client Success jobs
What cities are hiring for Client Success jobs? Cities with the most Client Success job openings:
What are the most commonly searched types of Client Success jobs? The most popular types of Client Success jobs are:
What states have the most Client Success jobs? States with the most job openings for Client Success jobs include:
What job categories do people searching Client Success jobs look for? The top searched job categories for Client Success jobs are:
Client Success jobs near you
Client Success Associate

Client Success Associate

CreativeX

New York, NY • On-site

$60K - $70K/yr

Full-time

Posted 5 days ago

Job description

About the Role
We're looking for a Client Success Associate (CSA) to join our growing Client Success team.
This role is ideal for someone early in their client success career, eager to learn, and excited to work with global brands. You'll partner closely with Client Success Managers (CSMs) to deliver exceptional client experiences, support operational excellence, and help scale how we manage and grow accounts.
The CSA role blends hands-on client support with internal enablement projects to improve team efficiency. It's also a development role designed to prepare you for promotion into a Client Success Manager position within 12-18 months, depending on performance and experience.
What You'll Do
Client & Account Support
  • Partner with up to 3 CSMs across 10-12 client accounts to support day-to-day client needs.
  • Respond to tactical client requests (e.g. pulling reports, answering product questions, creating follow-up materials).
  • Build and populate client-facing resources such as kick-off decks, insights presentations, and training materials using CreativeX templates.
  • Pull and analyse client usage data to prepare for strategic meetings or track progress against KPIs.

Project Management
  • Track onboarding and project milestones in our client management platform (Vitally) and flag any risks or delays.
  • Coordinate with internal teams (Product, Support, Product Operations) to ensure timely resolution of client issues.
  • Assist in managing out-of-office coverage for client accounts, helping maintain continuity of service.

Strategic & Cross-Functional Support
  • Contribute to early-stage insights and "story starter" slides that help clients identify creative performance trends.
  • Support the design of adoption campaigns and training plans that help client teams embed CreativeX in their workflows.
  • Pilot new tools, workflows, or AI features to help the CS team deliver insights more effectively.
  • Collaborate with Product, Marketing, and Enablement teams to gather client feedback, case studies, or data trends.

Internal Operations
  • Improve and document repeatable CS processes to enhance efficiency and onboarding.
  • Build functionality in Vitally to automate common tasks and standardise workflows.
  • Administer the client NPS survey and contribute to internal reporting.

Who You Are
  • Client-Centric & Empathetic: You listen actively, communicate clearly, and enjoy helping clients succeed.
  • Analytical & Curious: You like solving problems and are comfortable working with data to spot patterns or insights.
  • Proactive & Organised: You manage multiple tasks independently, take ownership, and follow through.
  • Collaborative: You enjoy working cross-functionally and value feedback and shared learning.
  • Adaptable: You learn quickly, embrace change, and stay calm under pressure.

What You'll Gain
  • Hands-on experience supporting enterprise clients at some of the world's biggest brands.
  • Exposure to creative data analytics and AI-driven insights.
  • Structured progression plan toward a Client Success Manager role, with clear milestones and coaching.
  • The opportunity to influence how CreativeX delivers world-class client experiences.

Preferred Experience
  • 1-2 years in a client-facing, account support, or project coordination role (SaaS, advertising, or marketing preferred).
  • Comfortable with data in Excel or Google Sheets.
  • Excellent communication and presentation skills.
  • Strong organisational skills and attention to detail.
  • Excited by technology, creativity, and helping clients grow.'

NYC Compensation Range: $60,000-$70,000 USD base salary + annual bonus

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