The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities: * Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of ...
Client Success Coordinator
Addison, TX · On-site
$17.75 - $23.75/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
New
Quick apply
Client Success Coordinator
Addison, TX · On-site
$17.75 - $23.75/hr
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
New
Director, Client Success
Plano, TX · On-site
$140 - $190/hr
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...
Director, Client Success
Plano, TX · On-site
$140 - $190/hr
Medical
Dental
Vision
Life
Retirement
PTO
Client Success Reports To: Vice President, Client Success Location: Plano, TX | Columbia, SC | Indianapolis, IN | New Orleans, LA | Remote Job Summary The Director, Client Success -- BenAdmin leads ...
Client Success Coordinator
Addison, TX · On-site
$18/hr
Medical
Dental
Vision
Life
PTO
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
New
Client Success Coordinator
Addison, TX · On-site
$18/hr
Medical
Dental
Vision
Life
PTO
The Client Success Coordinator will work closely with clients and internal teams to coordinate requests, monitor client needs, maintain accurate records, and help resolve issues efficiently. The ...
New
Client Success Executive
Dallas, TX · On-site
Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives ...
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Client Success Executive
Dallas, TX · On-site
Client Success Executive (CSE) The Client Success Team is looking for a Client Success Executive responsible for the short- and long-term success of our largest client relationships. CS Executives ...
Client Success Executive
Coppell, TX · On-site
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
Client Success Executive The Client Success Executive manages assigned clients of the organization to ensure contractual compliance and overall satisfaction regarding business performance and other ...
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Client Success Executive
Coppell, TX · On-site
$100K - $120K/yr
Medical
Dental
Vision
Retirement
PTO
Client Success Executive The Client Success Executive manages assigned clients of the organization to ensure contractual compliance and overall satisfaction regarding business performance and other ...
Professional, Client Success
Dallas, TX · On-site
Professional, Client Success Work location: Dallas/Irving Assignment Length: 1 years (Possible extension/conversion) Shift Timings : Hybrid 1 day onsite per week 7 to 4 or 8 to 5 - Are you ...
Professional, Client Success
Dallas, TX · On-site
Professional, Client Success Work location: Dallas/Irving Assignment Length: 1 years (Possible extension/conversion) Shift Timings : Hybrid 1 day onsite per week 7 to 4 or 8 to 5 - Are you ...
Client Success Manager
Plano, TX · Hybrid
Description The Client Success Manager (CSM) is responsible for ensuring clients achieve their desired business outcomes through strategic, proactive engagement with Vendor's products and services.
Client Success Manager
Plano, TX · Hybrid
Description The Client Success Manager (CSM) is responsible for ensuring clients achieve their desired business outcomes through strategic, proactive engagement with Vendor's products and services.
Client Success Coordinator
Dallas, TX · On-site
$18 - $24.25/hr
Job Summary The Client Success Coordinator (CSC) is a customer-facing role responsible for supporting multiple client relationships across a portfolio of established house accounts. This role ensures ...
New
Client Success Coordinator
Dallas, TX · On-site
$18 - $24.25/hr
Job Summary The Client Success Coordinator (CSC) is a customer-facing role responsible for supporting multiple client relationships across a portfolio of established house accounts. This role ensures ...
New
Client Success Manager
Irving, TX · On-site
$48K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
Irving, TX · On-site
$48K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
$85K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As a Client Success Manager (CSM), you will act as a trusted consultative partner leading executive conversations, uncovering operational risk, and aligning complex technology strategies to real ...
Quick apply
Client Success Manager
$85K - $120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
As a Client Success Manager (CSM), you will act as a trusted consultative partner leading executive conversations, uncovering operational risk, and aligning complex technology strategies to real ...
Client Success Associate
Decatur, TX · On-site
$45K - $65K/yr
Medical
Dental
Vision
Life
Retirement
Join Our Team as a Client Success Associate! About Us At Energy Worldnet (EWN), we deliver innovative technology solutions that empower our clients and support the future of the energy industry. Our ...
Client Success Associate
Decatur, TX · On-site
$45K - $65K/yr
Medical
Dental
Vision
Life
Retirement
Join Our Team as a Client Success Associate! About Us At Energy Worldnet (EWN), we deliver innovative technology solutions that empower our clients and support the future of the energy industry. Our ...
Client Success Manager
Dallas, TX · Remote
$110K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
Quick apply
Client Success Manager
Dallas, TX · Remote
$110K - $130K/yr
Medical
Dental
Vision
Retirement
PTO
Job Summary The Client Success Manager must have an in-depth understanding of revenue cycle management (RCM) , with historical experience across multiple care settings, including Emergency Rooms (ER ...
Client Success Manager
$48K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
$48K - $58K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Be Seen First
Director of Client Success
Frisco, TX · On-site
$120K - $130K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
Quick apply
Be Seen First
Director of Client Success
Frisco, TX · On-site
$120K - $130K/yr
Medical
Dental
Vision
Life
Retirement
PTO
The Director of Client Success is responsible for leading the strategic direction, operational performance, and growth of the Client Success organization. This role oversees Account Management ...
Client Success Manager
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Plano, TX · On-site
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Plano, TX · On-site
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Plano, TX · On-site
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Plano, TX · On-site
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Representative
Coppell, TX · On-site
Summary of Position The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all ...
Client Success Representative
Coppell, TX · On-site
Summary of Position The Client Success Representative ensures that clients requests are fulfilled accurately and efficiently. Client Services Representatives act as the first-tier support for all ...
Client Success Manager
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success Manager
Medical
Retirement
As a Client Success Regional Manager, you will have the opportunity to lead a dynamic team, drive innovation, and transform the client experience. This role is your chance to shape the future of ...
Client Success information
See Grapevine, TX salary details
$30K - $39.1K
4% of jobs
$39.1K - $48.1K
10% of jobs
$54.4K is the 25th percentile. Wages below this are outliers.
$48.1K - $57.1K
16% of jobs
$57.1K - $66.1K
15% of jobs
The median wage is $69.6K / yr.
$66.1K - $75.2K
14% of jobs
$75.2K - $84.2K
14% of jobs
$86.7K is the 75th percentile. Wages above this are outliers.
$84.2K - $93.2K
10% of jobs
$93.2K - $102.3K
10% of jobs
$102.3K - $111.3K
4% of jobs
$111.3K - $120.3K
2% of jobs
$120.3K - $129.3K
2% of jobs
$30K
$76.7K
$129.3K
How much do client success jobs pay per year?
What are the key skills and qualifications needed to thrive as a client success professional?
What is the difference between Client Success vs Customer Support?
| Aspect | Client Success | Customer Support |
|---|---|---|
| Primary Focus | Proactively ensuring client satisfaction and long-term success | Reactively resolving immediate issues and technical problems |
| Work Environment | Strategic, relationship-driven, often involves onboarding and account management | Operational, troubleshooting, and technical assistance |
| Required Skills | Communication, relationship management, strategic planning | Technical knowledge, problem-solving, customer service skills |
While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.
What are some common challenges faced by client success professionals and how can they be addressed?
What is client success?

Job description
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Recruit, mentor, coach, and develop Client Success Specialists while fostering a culture of accountability, engagement, and continuous improvement
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Analyze, compile, and present call center performance data; ensure accuracy of reporting and database integrity
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Develop and manage training plans, meeting agendas, and onboarding programs critical to departmental success
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Plan, prioritize, and delegate workflow to ensure operational efficiency and service-level adherence
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Support specialists during complex or escalated client interactions; resolve issues beyond frontline authority
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Develop and execute strategies to meet or exceed departmental KPIs
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Design and implement client satisfaction surveys and scoring methodologies to drive service improvements
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Monitor team performance and service levels; implement corrective action plans when necessary
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Review client accounts to identify improvement opportunities and provide procedural guidance to staff
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Create, maintain, and enforce departmental documentation, SOPs, and compliance standards
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Conduct monthly one-on-one coaching sessions with direct reports
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Ensure timely resolution of escalated internal and external client matters
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Collaborate with cross-functional leaders to improve overall client success and retention
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Ensure accurate and timely completion of employee timecards
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Perform additional duties as assigned to support department operations.
Education amp; Skills:
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Bachelor’s degree in Business Administration or a related field (preferred)
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2–5 years of experience in a call center management role (required)
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2–5 years of experience in a call center environment (required)
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Strong knowledge of people management, performance metrics, and operational best practices
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Demonstrated analytical, decision-making, and problem-solving skills
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Advanced organizational and time-management abilities
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Proficiency in Microsoft Office, SharePoint, CRM/client service platforms, and reporting tools
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Excellent written and verbal communication skills
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Bilingual (Spanish) preferred
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Career development and advancement opportunities
About DebtBlue
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Richardson, TX, US
Year founded
2018