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Client Success Account Manager Jobs in Phoenix, AZ

MicroAge

Microsoft Client Success Manager

Phoenix, AZ · On-site

$85 - $115/hr

Microsoft Client Success Manager Arizona, Phoenix, AZ, US 8 days ago Requisition ID: 1028 Salary ... Microsoft Service Delivery Account Ownership: * Serve as the primary post-sale success owner for ...

New

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site

$70 - $90/hr

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid‑market and enterprise clients across the full lifecycle -- from onboarding through renewal and expansion. You'll build ...

Quavo, Inc.

Account/Client Success Manager

Phoenix, AZ · On-site +1

As an Account/Client Success Manager at Quavo, you'll own a portfolio of mid-market and enterprise clients across the full lifecycle - from onboarding through renewal and expansion. You'll build ...

Brand Bongo

Client Success Representative

Scottsdale, AZ · On-site

$55 - $85/hr

Partner with Support and Delivery so issues don't bounce forever Requirements * 2+ years in customer success, account management, or client-facing ops * Clear written and verbal communication

New

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$80K - $100K/yr

Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ... Adapting to client business needs and personality * Clear and persuasive with communication * Draw ...

Luxury Presence

Client Success Manager I

Scottsdale, AZ · On-site

$70K - $90K/yr

Approaching challenges with curiosity, professionalism, and a solutions-oriented mindset You Have * 3+ years of experience in Client Success, Account Management, Customer Support, or a related client ...

Luxury Presence

Client Success Manager II

Phoenix, AZ · Hybrid

$80K - $100K/yr

Custom Success, Account Management, or related role * Working knowledge of SEO, Social, Content and ... Adapting to client business needs and personality * Clear and persuasive with communication * Draw ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

Nucleusteq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

NucleusTeq

Client Success & Growth Executive

Phoenix, AZ · On-site

$76K - $103K/yr

The Client Success & Growth Executive will work closely with customer teams, account stakeholders ... Maintain accurate account, opportunity, pipeline, and forecast information in the CRM. * ...

Ylopo

Client Success Manager

Phoenix, AZ

$60K - $75K/yr

This role handles the entire lifecycle of client success post-onboarding through training, support, and account management. Candidates well-suited to this role will have a track record of being ...

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Contribute to retention reporting, performance tracking, and internal account reviews. Minimum ... in client relationship management, customer success, or service delivery-preferably within ...

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Contribute to retention reporting, performance tracking, and internal account reviews. Minimum ... in client relationship management, customer success, or service delivery-preferably within ...

Rustman Agency

Client Success Trainee

Wickenburg, AZ · On-site

... a Client Success Manager or Account Manager role Flexible work environment with remote options Supportive team culture focused on development and collaboration Opportunities for bonuses and ...

Kinective

Senior Manager, Client Success

Gilbert, AZ · On-site

$105K - $125K/yr

Develop your Team Lead as a force multiplier, giving them the coaching frameworks, account ... Client Success, Account Management, or related post-sale roles in a B2B SaaS or technology ...

Mountainy

Director Of Client Success

Goodyear, AZ · On-site

$60K/yr

Customer Success or Account Management * Process improvement, workflow design, or business automations What Success Looks Like After your first 90 days, you'll be: * Independently managing client ...

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All JobsClient Success Account JobsClient Success Account Manager JobsClient Success Account Manager Jobs in Phoenix, AZ

Client Success Account Manager information

See Phoenix, AZ salary details

$29.3K

$65.3K

$105.2K

How much do client success account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success account manager in Phoenix, AZ is $65,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $77,900.00 per year, depending on experience, location, and employer.

What does a client success account manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What are the key skills and qualifications needed to thrive as a client success account manager?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a client success account manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

What are popular job titles related to Client Success Account Manager jobs in Phoenix, AZ?

For Client Success Account Manager jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Client Success Account Manager jobs in Phoenix, AZ look for?

The top searched job categories for Client Success Account Manager jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Client Success Account Manager jobs?

Cities near Phoenix, AZ with the most Client Success Account Manager job openings:

Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,350 per year, or $31.4 per hour.

Microsoft Client Success Manager

MicroAge

Phoenix, AZ • On-site

$85 - $115/hr

Other

Posted 3 days ago

New

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Microsoft Client Success Manager

Arizona, Phoenix, AZ, US

8 days ago Requisition ID: 1028

Salary: $100,000.00 Annually

Job Title: Microsoft Client Success Manager

Department: Services

Job Type: Full-Time

Compensation: Starting at $100k (DOE)

Job Summary:

MicroAge is seeking a Microsoft Client Success Manager (CSM) to own post-sale services success, account health, and client satisfaction for our top Microsoft enterprise and Managed Services Provider (MSP) clients. This role has a strong focus on driving value for our Microsoft clients. This role is client-facing and works closely with Sales, service delivery, PMO, and Microsoft stakeholders and management. The CSM is accountable for ensuring clients realize measurable value while proactively managing risk and CSAT and helping us grow our Microsoft business.

Key Responsibilities :

Microsoft Service Delivery Account Ownership:

  • Serve as the primary post-sale success owner for assigned Microsoft enterprise and MSP accounts
  • Develop and maintain a client success plans aligned to business outcomes and drive business value
  • Engage directly on at least a monthly basis with technical, operational, and executive client stakeholders
  • Translate client priorities into clear adoption and success roadmaps
  • Schedule and conduct quarterly business reviews (QBR's) with each assigned account
  • Engage with the Project Management Office (PMO) for any project-based Microsoft service delivery for assigned clients as a client advocate and address any delivery friction or resources concerns of the client.
  • Escalation point of contact for services CSAT issues for assigned clients and lead cross-functional collaboration to resolve those issues

Microsoft Value Focus

  • Drive adoption and value realization for Azure, Microsoft 365, Security, Power Platform, Data/AI, and Copilot
  • Promote and align AI services and solution offerings to client goals
  • Understand CSP and MSP operating models, renewals, and consumption drivers
  • Coordinate Microsoft resources such as FastTrack and support escalation when appropriate
  • Partner with Account Executives on strategic account planning and client alignment around Microsoft for assigned accounts
  • Support renewal readiness and expansion conversations through success insights
  • Identify upsell and cross-sell signals based on adoption and outcomes
  • Hand qualified opportunities to Sales while retaining success accountability
What This Role Is Not
  • Not a project manager (PMO-aware but not delivery owner)
  • Not client technical support
Required Qualifications
  • 5+ years in Microsoft related Client Success, MSP Success, Technical Account Management, Program Management, or Services Leadership
  • Experience within the Microsoft ecosystem (partner, MSP, CSP, or Microsoft)
  • Ability to engage enterprise and MSP clients directly at all levels of management
  • Working knowledge of Microsoft cloud platforms
  • Understanding of PMO processes and CSAT methodologies
  • Strong communication skills and executive presence
Why MicroAge

MicroAge helps organizations modernize, secure, and innovate using Microsoft and AI solutions. This role is critical to ensuring our most strategic clients succeed, remain loyal, and grow over time

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