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Client Success Account Manager Jobs (NOW HIRING)

Client Success Specialist

Boston, MA · On-site +1

$60K - $75K/yr

Experience in client success, account management or sales roles preferred but not required * Strong ... communication, relationship-building, and problem-solving skills * A consultative, sales-minded ...

Execute quarterly digital touchpoints with assigned accounts. * Initiate renewal strategy planning ... Client Success, Account Management, or customer-facing SaaS roles * Experience executing digital ...

Description: The Senior Client Success Manager is a strategic leadership role responsible for ... Own and manage a portfolio of strategic client accounts * Serve as executive-level client contact ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.

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Manager, Client Success

Los Angeles, CA · Remote

$125K - $135K/yr

Role Overview The Manager, Client Success is a frontline people leader responsible for leading ... Drive client retention by ensuring exceptional service, proactive account management, and timely ...

Client Success Manager

New York, NY · On-site

$80K - $90K/yr

Business Insider is hiring a Client Success Manager to join our Revenue Operations Team to own the account management of direct and programmatic deals for some of our East Coast-based clients.

Bachelor's degree in Business, Finance, Human Resources, Accounting, or a related field. * 5+ years of experience in Client Success, Account Management, Customer Success, or Professional Services.

Proactively identify at-risk accounts and develop mitigation plans before issues escalate ... years of Client Success, Account Management, or Customer Experience in B2B fintech, banking ...

Client Success Manager

Reston, VA · On-site

$55K - $65K/yr

Minimum of three (3) years of relevant experience in client success, account management, customer experience, or a related role, or an equivalent combination of education and experience. Benefits ...

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Client Success Account Manager information

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$29.5K

$65.8K

$106K

How much do client success account manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

Will AI replace CSM?

AI is unlikely to fully replace Client Success Account Managers, as the role relies heavily on interpersonal skills, relationship building, and understanding client needs. AI tools can assist with data analysis, automation, and routine tasks, allowing CSMs to focus on strategic and personalized support. Success in this role often requires emotional intelligence, communication skills, and industry knowledge that AI cannot replicate fully.

How much do client success managers earn?

Client Success Account Managers typically earn between $50,000 and $85,000 annually, with salaries varying based on experience, location, and company size. Senior roles or those with specialized skills may earn higher compensation, often supplemented with bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a customer success account manager do?

A client success account manager is responsible for building and maintaining strong relationships with clients, ensuring they receive value from products or services. They address client needs, provide support, and work to renew contracts and expand accounts, often using CRM tools and communication skills to enhance customer satisfaction.

What jobs in the US pay 300,000 a year?

A Client Success Account Manager can earn $300,000 or more annually, especially with seniority, bonuses, and commissions in industries like technology, finance, or consulting. High-paying roles often require advanced skills, certifications, and experience managing large accounts or strategic client relationships.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.
More about Client Success Account Manager jobs
What cities are hiring for Client Success Account Manager jobs? Cities with the most Client Success Account Manager job openings:
What states have the most Client Success Account Manager jobs? States with the most job openings for Client Success Account Manager jobs include:
Infographic showing various Client Success Account Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Client Success Specialist

Task Buddie

Boston, MA • On-site, Remote

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Client Success SpecialistAbout the Role
Task Buddie is seeking Client Success Specialists to join our growing team. In this role, you'll manage relationships with new and existing clients, ensuring a successful onboarding experience while identifying opportunities for account growth and long-term retention. You'll act as a trusted point of contact, helping clients maximize value from Task Buddie's services while supporting revenue growth through upsells and renewals.What You'll Do
  • Serve as the primary point of contact for assigned client accounts
  • Guide new clients through onboarding and early-stage success milestones
  • Build strong relationships by understanding client goals, needs, and challenges
  • Identify opportunities for account expansion, upgrades, and additional services
  • Conduct regular check-ins and follow-ups to maintain engagement and satisfaction
  • Track client activity, conversations, and growth opportunities in CRM systems
What You Bring
  • Experience in client success, account management or sales roles preferred but not required
  • Strong communication, relationship-building, and problem-solving skills
  • A consultative, sales-minded approach focused on long-term client value
  • Highly organized with the ability to manage multiple client relationships
What You'll Get
  • Competitive base salary plus performance-based bonuses and incentives
  • Comprehensive benefits including medical, dental, vision, 401k, and paid time off
  • Full training and ongoing coaching to support your success
  • A collaborative, growth-focused culture where your impact is visible and rewarded