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Client Success Account Manager Jobs (NOW HIRING)

Softdocs

Client Success Manager

Manhattan, NY · Remote

CSMs operate as the strategic post‐sale relationship owner for assigned accounts and partner ... M/client success platforms for forecasting, account management, and client engagement tracking ...

Coreforce

CLIENT SUCCESS MANAGER I - (CSMI)

Atlanta, GA · Hybrid

Qualifications: * 3+ years in Client Success, Account Management, or customer-facing SaaS roles ... Experience executing digital engagement or scaled customer success programs * Proficiency using CRM ...

Coreforce

CLIENT SUCCESS MANAGER I - (CSMI)

Atlanta, GA · On-site

$55K - $70K/yr

Qualifications: * 3+ years in Client Success, Account Management, or customer-facing SaaS roles ... Experience executing digital engagement or scaled customer success programs * Proficiency using CRM ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

Varsity Technologies

Client Success Manager

Boston, MA · Remote

At Varsity Technologies, we go beyond traditional account management. Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations leverage technology to achieve ...

Talent Voyager

Client Success Coach

Tampa, FL · On-site

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle - from ...

Lyra Technology Group

Client Success Manager

Portsmouth, NH · On-site

$70K - $80K/yr

As a Client Success Manager, you will serve as a strategic partner to our clients, focused on driving satisfaction, retention, and account growth. As a trusted advisor, the CSM leads proactive client ...

Varsity Technologies

Client Success Manager

Boston, MA · On-site +1

At Varsity Technologies, we go beyond traditional account management. Our Client Success Managers (CSMs) are strategic partners who help mission-driven organizations leverage technology to achieve ...

Task Buddie

Client Success Specialist

New York, NY · On-site +1

$60K - $75K/yr

Experience in client success, account management or sales roles preferred but not required * Strong ... communication, relationship-building, and problem-solving skills * A consultative, sales-minded ...

Talent Voyager

Client Success Coach

Tampa, FL

We are hiring a Client Success Coach for our client, a fast-growing agency that works with digital ... This is not a passive account management role. You will own the full client lifecycle -- from ...

Later

Account Manager (Client Success)

Boston, MA

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Later

Account Manager (Client Success)

New York, NY

Continuously refine your approach to account planning, stakeholder management, and revenue growth based on performance data. * Contribute to the evolution of Client Success playbooks, frameworks, and ...

Virtual Task Buddie

Client Success Specialist

New York, NY · Remote

$60K - $75K/yr

Experience in client success, account management or sales roles preferred but not required * Strong ... communication, relationship-building, and problem-solving skills * A consultative, sales-minded ...

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Client Success Account Manager information

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$29.5K

$65.8K

$106K

How much do client success account manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for client success account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Account Manager, and why are they important?

To thrive as a Client Success Account Manager, you need a solid background in account management, customer relationship building, and a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) software, analytics tools, and sometimes certifications such as CSM (Certified Customer Success Manager) are typically required. Outstanding communication, problem-solving abilities, and a proactive, client-focused mindset set top performers apart. These skills are crucial for ensuring customer satisfaction, driving retention, and fostering long-term business growth.

How does a Client Success Account Manager typically collaborate with internal teams to address client needs?

As a Client Success Account Manager, you’ll regularly collaborate with teams such as sales, product development, and customer support to ensure clients receive exceptional service. You’ll act as a bridge, relaying client feedback and requirements to internal stakeholders and coordinating solutions to address challenges. This cross-functional teamwork is essential for resolving issues quickly, identifying upsell opportunities, and enhancing overall client satisfaction. Strong communication skills and the ability to manage multiple priorities are key to thriving in this collaborative environment.

What does a Client Success Account Manager do?

A Client Success Account Manager is responsible for building and maintaining positive relationships with clients to ensure their satisfaction with a company's products or services. They act as the main point of contact for clients, address any issues or concerns, and help clients achieve their desired outcomes through effective communication and support. Their goal is to retain clients, encourage repeat business, and identify opportunities for upselling or cross-selling. They often collaborate closely with sales, product, and support teams to ensure client needs are met. Ultimately, they play a key role in improving customer loyalty and long-term business success.

What is the difference between Client Success Account Manager vs Customer Support Specialist?

AspectClient Success Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer success or account managementBasic technical knowledge, customer service training
Work EnvironmentProactive engagement, strategic planning, account growthReactive support, troubleshooting, issue resolution
Employer & Industry UsageTech, SaaS, B2B servicesRetail, telecom, software
Search & Comparison IntentUnderstanding account management roles, career pathsCustomer issue resolution, technical support roles

The Client Success Account Manager focuses on building long-term client relationships, ensuring satisfaction, and driving account growth. In contrast, a Customer Support Specialist primarily handles reactive customer issues and technical troubleshooting. While both roles require strong communication skills, the Account Manager's role is more strategic and proactive, often involving account planning and upselling, whereas the Support Specialist's role is reactive and task-oriented.

More about Client Success Account Manager jobs
What cities are hiring for Client Success Account Manager jobs? Cities with the most Client Success Account Manager job openings:
What states have the most Client Success Account Manager jobs? States with the most job openings for Client Success Account Manager jobs include:
What job categories do people searching Client Success Account Manager jobs look for? The top searched job categories for Client Success Account Manager jobs are:
Client Success Account Manager jobs near you
Infographic showing various Client Success Account Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager-Client Success

City Wide Facility Solutions Houston

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

Account Manager - Client Success
Houston, TX | Full-Time | Hybrid In-Office and Field
Build lasting client relationships as an Account Manager with City Wide of Greater Houston.
We are seeking a dedicated Account Manager to join our Houston team and serve as the trusted partner for our clients. In this role, your priority is ensuring customer satisfaction through consistent communication, problem-solving, and service delivery. You'll be the connection between our clients and internal teams, making sure every account receives the attention and support it deserves.
Responsibilities
  • Serve as the primary point of contact for assigned accounts, ensuring a positive client experience.
  • Develop strong, long-term relationships that encourage trust and client retention.
  • Address client needs promptly and coordinate with internal teams to deliver tailored solutions.
  • Monitor account health and proactively identify opportunities to improve service.
  • Support contract renewals and account growth through excellent service delivery.

Qualifications
  • Bachelor's degree in Business, Communications, or related field (preferred).
  • 2+ years of experience in account management, client success, or customer service.
  • Exceptional communication, listening, and problem-solving skills.
  • Strong organizational abilities and the capacity to manage multiple accounts simultaneously.
  • Familiarity with CRM software is a plus.
  • Ability to present and collaborate effectively with all levels of an organization.
  • Willingness to drive to meet with clients onsite 50+% of the day.
  • Business to Business upselling services to established clients.

Why Join City Wide of Greater Houston?
City Wide of Greater Houston is a trusted partner in the commercial building maintenance industry. We deliver facility solutions that keep businesses running smoothly while prioritizing service and responsiveness.
Our workplace culture is built on integrity, respect, faith, family, and a commitment to customer service.
Benefits include:
  • Medical, dental, vision, life insurance, and 401(k) with company match
  • Additional voluntary insurance options
  • Hybrid work flexibility
  • Professional, team-oriented work environment
  • Opportunities to give back through community involvement

Apply Today
If you are passionate about client service and enjoy building long-term partnerships, apply now to join City Wide of Greater Houston as an Account Manager.

Apply